How to Join The Live Chat

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How to Join The Live Chat

  1. 1. Guidance ScreenshotsYou will receive an email whichlooks like thisIf you don’t receive it, emailnoel.hatch@kent.gov.ukClick on the link to join thegroupClick YesYou have now joined thenetworkEnter your first name, last nameand job titleCreate a passwordClick next1This isn’t essential to fill in, soclick next1 By doing this, you are agreeing to the terms of use (which are hyperlinked on the page)
  2. 2. You will then be shown a list ofgroupsClick nextIf you want to add a photo youcan, but this is not essential soyou can skipYou will be shown a button todownload the Yammer AppYou don’t need this to useYammer and depending onyour organisation’s ICT set-up,you might not be able todownload it anywayClick the button on the topright of this frameYou’ve now reached the homeof the Public Sector NetworkClick on Groups on the top rightof the screen
  3. 3. The Groups page will initiallyonly show you SuggestedGroups, so click on All GroupsClick join on the “Innovation inCustomer Services & ICT”groupYou are now all ready to takepart in the live chat.You can chat with others beforeit starts, by writing in thecomment box as shown here.During the live chat, rememberto refresh the page to seecomments coming in.When there is a new commentfor you, you’ll see a red icon. If you have any queries or issues, feel free to contact noel.hatch@kent.gov.uk

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