1. At CEBIT 2013 – Hanover
‘New Tunisia-
New Opportunities’
Offshoring Opportunities…
Boost YOUR EFFICIENCY…
Ms. Neziha BERZOUGA
Offshoring Promotion Dept. Head
Foreign Investment Promotion Agency
« FIPA- TUNISIA »
March , 7th, 2013
Germany

2.  Post-Revolution Tunisia‘s Assets ?
 New Assets :Democracy : Transparency – Plurality- …
 Existing Assets (Strategic Position- Educated Talent Pool- World Class
Infrastructure…)
 A Competitive Offshoring Location
 Competitive Operating Costs
 Development Perspectives:
 An Ambitious Development Strategy
 A dynamic German-Tunisian Cooperation in the IT field

3. BPO ITO
Voice
R&D/Knowledge
BPO
Data

5. Free Trade
Agreement
Arab- with EU
Mediterranean A Free Trade
greement Agreement
AGADIR with Turkey
Land connections with our immediate neighbors
Free trade area between the border regions with Algeria and libya
Daily air connections to European capitals
Daily shipping links with the main European ports

6. 1st in Africa
Use of social
Networks
The Global Information
Technology Report *19 °6.1
April 2012
NRI 142
Innovation
countries Capacity
*50 °4.1
*44 °3.4
Quality of the
Education System
*41 °4.3
Importance of ICT in the ICT Priorisation by the Availibility of the latest
State’s Vision Government technologies
*25 °4.6 *21 °5,4 *57 °5,3
« The Global Information Technology
*Ranking Report » - April 2012
° Score

7. Tunisia Assets:
97% of youth enrollment
Quality of the Education System
1 = very weak – 7= very strong
365 000 students, 61% of
whom are girls
70000 new graduates /year
33% of students are
oriented towards computer
science.
Quality of Mathematics and Science
30 R&D centers and 28 000 1 = very weak – 7= Excellent *- Among the best in the world
researchers
National program to increase the
engineering pool by raising the number
of engineers to 9000 in the 2014 - 2015
academic year

8. Tunisia Assets : Available IT Pool at European Level
Talent
Innovation Capacity Over 50000 students on ICT
1= very week ; 7 = very strong
courses on University; about 14%
Over 13 000 IT graduates a year
Over 200 ICT university courses
Less More
than than
A Young 25
25
Population years years
52 % 48 %

9. Costs including incentives
Costs excluding incentives
USD thousand p.a, 2010
Data Voice R&D / Knowledge IT
India 14.2 15.6 23.1 22.0
Bench-
mark
Philippines 14.5 16.4 21.7 22.7
Czech Republic 39.7 47.7 71.8 62.7
Eastern Romania 19.2 24.5 39.0 34.1
Europe
Poland 30.1 33.4 44.5 39.3
Morocco 26.7 31.9 54.5 47.2
North Egypt 18.0 21.3 34.0 30.9
Africa
Tunisia 18.5 20.9 19.2 21.7 31.2 35.2 29.1 32.9
Total cost (including full payroll costs, telecoms, real estate etc.)
SOURCE: Watson Wyatt Report, interviews, telecoms and internet operators

10. Inauguration of SOFRECOM Tunisia, Group France
Telecom Jobs /90%
Ingineers
Source : http://www.webmanagercenter.com/actualite/technologie/2012/10/11/125935/tic-inauguration-de-sofrecom-tunisie-filiale-du-groupe-france-telecom

11. Tunisia Assets: A World Class
Unfrustructure
Secured and divesified international
connections. Different unerwater fibre
cables connecting Tunisia to Europe,
Asia, Middle East and America
Quality of Infrustructrue
10 existing poles of competitiveness and
6,2 1 : underdeveloped
14 planned 5,6 7 : efficient
5,3
5,0
4,3
About one hundred industrial zones throughout the 4,0
3,9
Tunisian territory and two operational business parks
9 airports and 7 commercial seaports
Service infrastructure
at competitive rental costs Allemagne R.Tchèque Turquie Tunisie Maroc Italie Egypte

12. USD p.a, 2010
150
220
270
270
320
200
260
110 The cheapest real estate
prices of all benchmark,
Eastern European and
North African countries
SOURCE: Interviews, Ministry of Industry & Technoilogy

13. Significant investment incentives
•10 years exemption of income tax
• Multiple tax incentives for exports and regional development
• Investment premium for industrial projects in areas of regional
• development and for tourism and agricultural projects
• State subsidy for employers’ contributions in areas of regional
• development
• State subsidy for infrastructure expenditure in areas of regional
• development
Supporting Agencies to Serve
A favorable regulatory framework Investors
• Investment freedom
Agency for the Promotion of
Industry and Innovation
• Intellectual property protection
5.5
• Flexibility in recruitment procedures
Foreign Investment Promotion
Agency
Support framework
• Free transfer of profits, capital and capital gains
and incentives
• Simplified procedures of business creation within a
one-stop window The Export Promotion
Center
• Advantages for import and export

14. ON WHOM YOU CAN RELY…

15. Partnership for the German- Tunisan Transition
« Since we
are Neighbors, Germany is
committed to accompany the good
development of Tunisia»
The Chancellor Ms.Angela Merkel
www. ALLEMAGNEPARTENAIRE.TN

16. 22-01-2012
Tunisia : Microsoft launched his
ICT Center of Educative Excellence

17. IN
OUR NEW
www.investintunisia.tn