INTERVIEWING SKILLS   Prepared & Presented by: Loay Qabajeh.
It is not always my Day :2
Interviewing-What is it?3       A structured meeting between        you and an employer.       Interviewing is a skill t...
Interviewing is a two-way street4                 Employers are attempting                  to determine if you are an   ...
Types of Interviews5                  One    Screening      2      Panel                  One
Types of Interviews6                             Tele    Group        Series                          Conferencing
7   What Makes a Successful Interview
Speakclearly                                Bring your                  Be on time            résuméand showthat you      ...
9   Pre-Interview Preparations
Before the Interview…10       Do Your        Home        Work                   Know                  Your Self           ...
Do Your Home Work11    Research position, company and industry.    Know who you will be interviewing with.    Be ready ...
Know Your Self12        Be able to articulate skills, strengths, accomplishments, and         career goals        Famili...
What To Take To The Interview13        Copies of your resume.        Copies of letters of recommendation, and a typed   ...
14   During The Interview
Typical Interview15     Component                   Time        Introduction/Greeting   2 minutes        Employer questi...
The Interviewer evaluates16             10%                             Attitude                     40%       25%        ...
Ways you can Exhibit a Good Attitude17          • Concentrate on being likable and friendly          • Positive language a...
What do Employers seek for :18         Time      Communicating      Working Well      Management     Effectively       in ...
Types of Questions19 Experience     Behavioral/Competency        Opinion questions          Credential questions
Interview Questions : Initial Tips20        Tough Questions         Questions can vary and may be categorized under      ...
The Balance of Listening and Talking21     • Do not be afraid to ask clarifying questions about       the interviewer’s qu...
Questions To Ask22        What are the responsibilities of this position?         What are the reputations, academic tra...
Arriving Early23     Be sure to allow yourself plenty of time     to arrive at your destination (you may     want to cond...
Greeting & Introduction24        Smile        Maintain eye contact        Firm handshake        Remain poised and conf...
Body Language: Hand Gestures25
Body Language:              What signals are you sending?26           Positive Signals                Negative Signals    ...
Interview Questions … How to Answer27
How to win the Interview28
General Interview Strategies30     -Be prepared to talk about yourself and your       experiences     -Master the art of s...
General Interview Strategies31        Remember an interview is a formal conversation--         avoid filler words like “U...
General Interview Strategies32        Remain calm, relaxed,         and be yourself        Try to focus on the         m...
Reasons Why Candidates Receive Rejection Replies33    Lack of proper career planning – purposes and goals    Lack of kno...
Dressing for Success-Men34          Suit-Single or double           breasted          Polished shoes          Solid whi...
Dressing for Success-Women35                            Pant or skirt suit                            Pumps with small t...
FOLLOW-UP36        Ask good questions        Thank the interviewer        Request a business card        Inquire about...
FOLLOW-UP CONT37      Send a thank you note within       24 hours      Letter may be handwritten or       typed; e-mail ...
Suggestions38      Conduct a test run the day before the interview      Practice! Practice! Practice!       •Obtain a li...
39
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Interviewing Skills Training with Souktel - Palestine

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Interviewing skills souktel

  1. 1. INTERVIEWING SKILLS Prepared & Presented by: Loay Qabajeh.
  2. 2. It is not always my Day :2
  3. 3. Interviewing-What is it?3  A structured meeting between you and an employer.  Interviewing is a skill that can be enhanced by training.  PRACTICE makes PERFECT
  4. 4. Interviewing is a two-way street4 Employers are attempting to determine if you are an appropriate fit for the job and their culture.  You decide if the work environment is right for you.
  5. 5. Types of Interviews5 One Screening 2 Panel One
  6. 6. Types of Interviews6 Tele Group Series Conferencing
  7. 7. 7 What Makes a Successful Interview
  8. 8. Speakclearly Bring your Be on time résuméand showthat you Look andhave sound friendlypreparedyourself Dress appropriately Be cleanfor theinterview 8 What Makes a Successful Interview • Ensure you have a high level of hygiene • Answer all the questions the best way you can
  9. 9. 9 Pre-Interview Preparations
  10. 10. Before the Interview…10 Do Your Home Work Know Your Self Prepare Necessary Material
  11. 11. Do Your Home Work11  Research position, company and industry.  Know who you will be interviewing with.  Be ready for a variety of interviewer styles.  Be ready to discuss your strengths and weaknesses  Know How to reach the location.
  12. 12. Know Your Self12  Be able to articulate skills, strengths, accomplishments, and career goals  Familiarize yourself with your resume  Make a list of five accomplishments that you enjoyed.  Make a list of five things you have done with proud.  Make a list of how your colleagues, staff, and supervisors describe you. Include the positive and negative feedback.
  13. 13. What To Take To The Interview13  Copies of your resume.  Copies of letters of recommendation, and a typed reference sheet to be given to the interviewer;  Other material relevant to the interview;  Pen and paper, so that you can note the name of the interviewer, time for future interviews and other pertinent information.
  14. 14. 14 During The Interview
  15. 15. Typical Interview15 Component Time  Introduction/Greeting 2 minutes  Employer questioning 15-20 minutes  Applicant questions 5 minutes  Closing 3 minutes
  16. 16. The Interviewer evaluates16 10% Attitude 40% 25% Image & Appearance Communication Job Qualifications 25%
  17. 17. Ways you can Exhibit a Good Attitude17 • Concentrate on being likable and friendly • Positive language and non-verbal cues • Demonstrate enthusiasm • Demonstrate interest • Excellent Listener • Be Professional
  18. 18. What do Employers seek for :18 Time Communicating Working Well Management Effectively in a Team Problem Using Initiative Being Well Solving Creativity Organized Being Customer/ Adaptable Leadership Client Relations
  19. 19. Types of Questions19 Experience Behavioral/Competency Opinion questions Credential questions
  20. 20. Interview Questions : Initial Tips20  Tough Questions Questions can vary and may be categorized under Personal Assessment, Education and Experience, Career ambition and Plans, Company or Organization.  Expect the unexpected  Turning a Negative into a Positive
  21. 21. The Balance of Listening and Talking21 • Do not be afraid to ask clarifying questions about the interviewer’s questions. • Listen well so that you can identify opportunities to link your skills and qualifications to what the interviewer is looking for. • It is acceptable to take notes. • Do not interrupt the interviewer. • Take time to formulate your thoughts before answering a tough question and balance talking with listening. • Be as clear and concise as you can in your answers.
  22. 22. Questions To Ask22  What are the responsibilities of this position?  What are the reputations, academic training and tenures of the employees in this department?  Do you support professional development? How?  What do you see as the biggest challenge that someone would face during the first month on the job?  ………….
  23. 23. Arriving Early23  Be sure to allow yourself plenty of time to arrive at your destination (you may want to conduct a dry run prior to your interview day)  Try to arrive 10-15 minutes early at the site to allow you to park, walk to the interview, use the restroom, or just gather yourself
  24. 24. Greeting & Introduction24  Smile  Maintain eye contact  Firm handshake  Remain poised and confident
  25. 25. Body Language: Hand Gestures25
  26. 26. Body Language: What signals are you sending?26 Positive Signals Negative Signals  Leaning forward = interest  Crossed arms = defensive  Smiling = friendly  Fidgeting hands or tapping  Nodding = attentive and feet = nervous or bored alert  Lack of eye contact =  Eye contact = curious and untrustworthy focused  Leaning back= discomfort
  27. 27. Interview Questions … How to Answer27
  28. 28. How to win the Interview28
  29. 29. General Interview Strategies30 -Be prepared to talk about yourself and your experiences -Master the art of storytelling -Provide specific and concrete examples of your results/accomplishments -Remain positive, enthusiastic, poised, and confident throughout the interview process
  30. 30. General Interview Strategies31  Remember an interview is a formal conversation-- avoid filler words like “Um”, “Ah”, & “You know”  Avoid indecisive phrases like: “I think,” “I guess,” “probably,” or “pretty good”  Think before speaking  Avoid long verbose answers--limit your response to 1- 2 minutes  If you do not hear or understand a question, ask them to repeat or clarify it for you
  31. 31. General Interview Strategies32  Remain calm, relaxed, and be yourself  Try to focus on the message you are trying to convey--NOT how well you are doing!
  32. 32. Reasons Why Candidates Receive Rejection Replies33  Lack of proper career planning – purposes and goals  Lack of knowledge in field of specialization  Inability to express thoughts clearly and concisely.  Insufficient evidence of achievement.  Not prepared for the interview.  No real interest in the organization
  33. 33. Dressing for Success-Men34  Suit-Single or double breasted  Polished shoes  Solid white shirt  Conservative tie  Neatly groomed hair, beard, and mustache  Avoid strong colognes, earrings, and body piercing
  34. 34. Dressing for Success-Women35  Pant or skirt suit  Pumps with small to medium heels  Light makeup, perfume, and jewelry  Wear neutral color hosiery
  35. 35. FOLLOW-UP36  Ask good questions  Thank the interviewer  Request a business card  Inquire about next steps in the process
  36. 36. FOLLOW-UP CONT37  Send a thank you note within 24 hours  Letter may be handwritten or typed; e-mail is also acceptable  Tailor each one to the individual.
  37. 37. Suggestions38  Conduct a test run the day before the interview  Practice! Practice! Practice! •Obtain a list of practice interview questions and jot down short answers • Stand in front of a mirror and rehearse your answers  Get a good night’s sleep-be well rested and alert for the interview  Be relaxed and be yourself!
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