2010 Outcome Based Evaluation in Libraries


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Presented for the Central Texas Library System winter membership meeting on January 22, 2010. Presented by Adult Services Librarian Lisa Metzer, M.S. Information Sciences.

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2010 Outcome Based Evaluation in Libraries

  1. 1. Outcome Based Evaluation (OBE) for Adult Library Services<br />Central Texas Library System<br />Winter Membership Meeting<br />Friday, January 22, 2010<br />Presentation by Lisa M. Metzer<br />
  2. 2. Libraries have the capacity to make a difference in their communities!<br />
  3. 3. How do we share the impact of our work? <br />
  4. 4. Outcome based evaluation is a powerful tool in reporting the difference we make.<br />
  5. 5. What has changed as a result of our work?<br />What is the impact on the people we serve? <br />
  6. 6. Today’s Presentation<br />Define OBE.<br />Explore outcomes-based planning.<br />Evaluate library programs and services.<br />Share our impact.<br />
  7. 7. Outline<br />Define Outcome Based Evaluation (OBE)<br />History<br />Benefits<br />Outcomes<br />Components / the Logic Model<br />Implementation<br />Example – Wells Branch Community Library<br />Today’s application<br />
  8. 8. Definition<br />Diagram created using Curio 6 (http://www.zengobi.com/products/curio/)<br />
  9. 9. History of outcome measurement<br />Government Performance and Results Act (GPRA), 1993<br />United Way outcome model, 1995<br />
  10. 10. Benefits<br />Diagram created using Curio 6 (http://www.zengobi.com/products/curio/)<br />
  11. 11. Outcomes<br />Diagram created using Curio 6 (http://www.zengobi.com/products/curio/)<br />
  12. 12. Components / the Logic Model<br />Diagram created using Curio 6 (http://www.zengobi.com/products/curio/)<br />
  13. 13. So, how do we useOBE in our <br />public adult services to measure the impact of our work? <br />
  14. 14. Implementation<br />Identify need<br />Consider options (e.g. program, club, class, online tutorial, display)<br />Outcome-based planning<br />Delivery<br />Measure impact<br />
  15. 15. At the Wells Branch Community Library<br />
  16. 16. Program Proposal<br />
  17. 17. Program Proposal cont.<br />
  18. 18. Program Evaluation<br />
  19. 19. Final thoughts…<br />Don’t have to do OBE every time.<br />Start small.<br />Can be challenging in small libraries.<br />OBE takes time and commitment.<br />Consider staff training.<br />OBE is worth it to advance libraries and share our success our stories! <br />
  20. 20. Today’s Application<br />Planning and evaluating an adult library program by a cookbook author. <br />
  21. 21. Activity<br />Identify desired outcomes for today’s program. <br />
  22. 22. Summary<br />Define OBE.<br />Explore outcomes-based planning.<br />Evaluate library programs and services.<br />Share our impact.<br />
  23. 23. Resources<br />Web sites<br /> <br />ALA National Library Week Slogan<br />http://www.ala.org/ala/aboutala/offices/pio/natlibraryweek/nlw.cfm<br /> <br />Government Performance Results Act of 1993 <br />http://www.whitehouse.gov/omb/mgmt-gpra_gplaw2m/ <br /> <br />Outcome-Based Evaluation: New York State Library <br />http://www.nysl.nysed.gov/libdev/obe/index.html<br /> <br />Shaping Outcomes Project Website<br />http://shapingoutcomes.org/<br /> <br />United Way of America Outcome Measurement Resources<br />http://www.liveunited.org/Outcomes/Resources/index.cfm<br /> <br />United Way’s Outcome Measurement Resource Network<br />http://www.liveunited.org/outcomes/ <br />
  24. 24. Resources cont.<br />Books<br /> <br />Demonstrating results: using outcome measurement in your library by Rhea Joyce Rubin, ALA, 2006.<br /> <br />Measuring Program Outcomes: A Practical Approach. United Way of America, 1996.<br />Presentations & PDF Files<br /> <br />Outcome-Based Evaluation for Technology Training Projects, http://www.nysl.nysed.gov/libdev/obe/basic/index.html<br /> <br />Perspectives on Outcome Based Evaluation for Libraries and Museums, http://www.imls.gov/pdf/pubobe.pdf<br /> <br />WILIS: Selected Outcome Based Evaluation (OBE), http://www.wilis.unc.edu/docs/WILIS_OBE_bibliography.pdf<br /> <br /> <br />
  25. 25. Resources cont.<br />Podcasts, Webinars & Courses<br /> <br />IMLS and Indiana University’s online course, “Shaping Outcomes”<br />http://www.shapingoutcomes.org/ <br /> <br />Librarian Live Podcast, “Outcome Based Evaluation for Libraries Explained”<br />http://librarianlive.libsyn.com/index.php?post_id=562321 <br /> <br />Texas State Library and Archives Commission archived webinar, “Demonstrating Impact: An Introduction to Outcomes Based Evaluation”<br />http://www.tsl.state.tx.us/ld/workshops/webinars/archived.html<br />