What About Mainstream
Librarians Serving
Diverse Populations?

             Lori Mestre
         lmestre@illinois.edu




...
Preparation and Training
of Librarians to Serve
Diverse Populations


           Getting Started



             Isolation...
Surveys


   • Selected librarians serving diverse populations (45 questions
     with open ended options)
       Response...
Other = mostly
                                                                          biracial




                    ...
Where
 are
They?
Libraries with Diversity      Libraries with a
in Mission Statement/         Diversity Committee
Strategic Plan



Librari...
Suggestions
Make diversity/
                         Help make it clear who
multiculturalism visible
                     ...
http://www.uwm.edu/Libraries/multicultural/
http://www.library.uiuc.edu/ugl/diversity/
http://internal.library.ucsc.edu/comm/lauc/diversity/
14 of 107     78 of 107
                              New Term?
  ARL           ARL
  Libraries     Libraries
Diversity   ...
Barrie Public Library, Ontario
36.2% of the       59% felt that the search
respondents were the     ctte wasn’t necessarily
   first ones in the    looki...
In Percentages
In Percentages
“Not   sure. The position is still being developed and
 the expectations change with the goals of the
          library an...
87.2% entered library school
not thinking about a career in
 multicultural librarianship
From the Librarian
Survey
In Percentages
45                            40.4
40
35
30     25.5
25
20
15               12.8                                         1...
Residency        Diversity
     Programs         Training




Diversity                   Diversity
Outreach              ...
Initiate, coordinate, and
Work with diverse        expand diversity-related
   cultures?              programs at my libra...
Establishing
             relationships 22%

                  Most           Becoming a presence in
Other 30%      Challe...
Gaining an
                  Entrée 20.5%         Socially
                                      Accepted
Approachability ...
“It was my first
  “I created the job and        professional position.”
 had to learn as I went.”

“ I have been given th...
http://www.olc.org/diversity/best_prac.html
Was there a previous person in this position?




           36.2 % NO                            Yes
                    ...
Find the Stakeholders


     Get an Introduction


Prepare Promotional Materials


       Become an Ally
Did you find it difficult to find relevant examples
 elsewhere of accomplishments, plans, programs
 of multicultural/diver...
Relevant caucuses, listservs, committees

Conferences that focus on Diversity

Library and diversity websites

Literature
...
Collection
Development
http://www.cde.state.co.us/cdelib/diversity/Re
sources-Info.htm
http://html.ulib.csuohio.edu/bookreviews/
http://www.ifla.org/VII/s32/index.htm
Lincoln Trails Regional Library System
http://www.librarydiversity.info/
http://www.ala.org/ala/diversity/diversityonline/diversityonline.htm
http://carl-acrl.org/ig/dials/
http://www.webjunction.org/spanish
Diversity Blogs

NLA Diversity Committee Blog http://nladiversity.blogspot.com/2005/12/nla-
diversity-committee-2006-07.ht...
http://ucldiversity.blogspot.com/
http://www.nmrls.org/diversityblog/
Diversity Wikis




          Diversity connects– Colorado Library Diversity Summit Wiki
          http://diversityconnect...
Diversity Wikis


                                                         Library Diversity Wiki -ALA
                   ...
Culture Corner
The UT Libraries' Culture Corner is
sponsored by the Libraries' Diversity
Committee and showcases titles fr...
http://www.lib.utk.edu/diversity/activities/outreach/07-08outreach.html
Photo Exhibits
Competitions
Seminars
The Library Diversity Committee annually recognizes an
individual or group who has made a significant contribution to the
...
Design Programs
Obtain Library
                   (using a variety of   Assess
  Support              methods)


Get Examp...
Create a
  Diversity
                  respectful work
 awareness
                    environment




 Cross cultural
    ...
Diversity Should be Reflected and Visible

         “I was sitting in a meeting and we were
         talking about putting...
Lori Mestre
          lmestre@illinois.edu

Support for the research funded by the Research and
Publication Committee of t...
What About Mainstream  Librarians Serving  Diverse Populations?
What About Mainstream  Librarians Serving  Diverse Populations?
What About Mainstream  Librarians Serving  Diverse Populations?
What About Mainstream  Librarians Serving  Diverse Populations?
What About Mainstream  Librarians Serving  Diverse Populations?
What About Mainstream  Librarians Serving  Diverse Populations?
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What About Mainstream Librarians Serving Diverse Populations?

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Discusses a research study of librarians serving diverse populations to determine challenges and issues they encounter, as well as their advice of how to be successful.

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What About Mainstream Librarians Serving Diverse Populations?

  1. 1. What About Mainstream Librarians Serving Diverse Populations? Lori Mestre lmestre@illinois.edu Spectrum of the Future National Diversity In Libraries Joint Conference October, 3, 2008 University of Illinois at Urbana-Champaign
  2. 2. Preparation and Training of Librarians to Serve Diverse Populations Getting Started Isolation and Support Issues
  3. 3. Surveys • Selected librarians serving diverse populations (45 questions with open ended options) Response rate: 44 out of 123 = 35.7 % • All accredited U.S. Library Schools Response rate: 25 out of 49= 51% Interviews • Interviewed 15 of the librarians from the survey = 27% Web Page Evaluation of 123 ARL Libraries • Reflection of Diversity in Library Mission and Strategic Plans • Time it took to locate diversity at the Library Web Page • Evidence of Diversity Committees
  4. 4. Other = mostly biracial Citations from comments made for this slide: American Library Association, "Credentialed Librarians by Type of Employment and Race/Ethnicity, 2001-2004 Average " http://[www.ala.org/ala/ors/diversitycounts/acs2005_aladiversity1.pdf. Saye, Jerry D. and Katherine M. Wisser, Students. (Chicago: Association for Library and Information Science Education, 2003).
  5. 5. Where are They?
  6. 6. Libraries with Diversity Libraries with a in Mission Statement/ Diversity Committee Strategic Plan Librarian for Time it took to find Multicultural/Diversity/ “diversity” on the library Outreach website (5-15 minutes) Library pages where diversity was not found
  7. 7. Suggestions Make diversity/ Help make it clear who multiculturalism visible to contact regarding from your web page. diversity connections • About Pages (diversity mission statements, committee reports) • Directories (staff and subject) • Searches (include relevant diversity metatags) Toronto Public Library
  8. 8. http://www.uwm.edu/Libraries/multicultural/
  9. 9. http://www.library.uiuc.edu/ugl/diversity/
  10. 10. http://internal.library.ucsc.edu/comm/lauc/diversity/
  11. 11. 14 of 107 78 of 107 New Term? ARL ARL Libraries Libraries Diversity Subject Outreach Librarians Specialists
  12. 12. Barrie Public Library, Ontario
  13. 13. 36.2% of the 59% felt that the search respondents were the ctte wasn’t necessarily first ones in the looking for anyone with position this type of experience. 39.1% felt they had to try 42.6% felt isolated to fit into the environment.
  14. 14. In Percentages
  15. 15. In Percentages
  16. 16. “Not sure. The position is still being developed and the expectations change with the goals of the library and the university.” “I really was not sure since it hadn’t been done before. “I have been able to make my strong attributes work for this position, but I do wonder if the position had been advertised originally if I would have met all the qualifications.”
  17. 17. 87.2% entered library school not thinking about a career in multicultural librarianship
  18. 18. From the Librarian Survey
  19. 19. In Percentages
  20. 20. 45 40.4 40 35 30 25.5 25 20 15 12.8 12.8 10 8.5 5 0 Required Elective Elements in Both required As elective and every course and elements elements in in every course every course
  21. 21. Residency Diversity Programs Training Diversity Diversity Outreach Programming Diversity Committee
  22. 22. Initiate, coordinate, and Work with diverse expand diversity-related cultures? programs at my library and institution? Gain an entrée as Better prepare all liaison to the various librarians to be diverse populations? culturally competent?
  23. 23. Establishing relationships 22% Most Becoming a presence in Other 30% Challenging the library/community Aspect of 17.15% Job Developing an environment that Developing a plan embraces diversity of action 20% 10%
  24. 24. Gaining an Entrée 20.5% Socially Accepted Approachability Greatest Challenges Norms 2.3% 15.9% Working with Diverse Cultures Other 18.1% Communication 22.7% Understanding Cultural Nuances 20.5%
  25. 25. “It was my first “I created the job and professional position.” had to learn as I went.” “ I have been given the opportunity to vision the future of immigrant services for my library system. I do that through a great staff, a working knowledge of the research and best practices nationwide and through knowing and connecting to the community.”
  26. 26. http://www.olc.org/diversity/best_prac.html
  27. 27. Was there a previous person in this position? 36.2 % NO Yes 58.6 % YES No
  28. 28. Find the Stakeholders Get an Introduction Prepare Promotional Materials Become an Ally
  29. 29. Did you find it difficult to find relevant examples elsewhere of accomplishments, plans, programs of multicultural/diversity librarians?
  30. 30. Relevant caucuses, listservs, committees Conferences that focus on Diversity Library and diversity websites Literature Libraries serving diverse populations Further training and courses
  31. 31. Collection Development
  32. 32. http://www.cde.state.co.us/cdelib/diversity/Re sources-Info.htm
  33. 33. http://html.ulib.csuohio.edu/bookreviews/
  34. 34. http://www.ifla.org/VII/s32/index.htm
  35. 35. Lincoln Trails Regional Library System http://www.librarydiversity.info/
  36. 36. http://www.ala.org/ala/diversity/diversityonline/diversityonline.htm
  37. 37. http://carl-acrl.org/ig/dials/
  38. 38. http://www.webjunction.org/spanish
  39. 39. Diversity Blogs NLA Diversity Committee Blog http://nladiversity.blogspot.com/2005/12/nla- diversity-committee-2006-07.html Diversity@UCONN libraries blog http://ucldiversity.blogspot.com/ Spectrum: New Voices@your library http://blogs.ala.org/spectrum.php Diversity Librarian’s Network http://diversitylibrariansnetwork.blogspot.com/ Illinois Cultural and Racial Diversity Blog http://www.illinoislibrarydiversity.blogspot.com/
  40. 40. http://ucldiversity.blogspot.com/
  41. 41. http://www.nmrls.org/diversityblog/
  42. 42. Diversity Wikis Diversity connects– Colorado Library Diversity Summit Wiki http://diversityconnects.wetpaint.com/?t=anon
  43. 43. Diversity Wikis Library Diversity Wiki -ALA http://wikis.ala.org/diversit y/index.php/Main_Page •NMRLS Diversity Services http://nmrls-diversity-services.pbwiki.com/FrontPage?lo=473b13ec
  44. 44. Culture Corner The UT Libraries' Culture Corner is sponsored by the Libraries' Diversity Committee and showcases titles from the Libraries' collection related to the many dimensions of diversity. http://www.lib.utk.edu/refs/lifeofthemind/
  45. 45. http://www.lib.utk.edu/diversity/activities/outreach/07-08outreach.html
  46. 46. Photo Exhibits Competitions Seminars
  47. 47. The Library Diversity Committee annually recognizes an individual or group who has made a significant contribution to the Library’s Diversity program with the Annual Diversity Award.
  48. 48. Design Programs Obtain Library (using a variety of Assess Support methods) Get Examples (best practices, Develop research, Objectives colleagues) Needs Identify Assessment partners (internal and external)
  49. 49. Create a Diversity respectful work awareness environment Cross cultural Cultural communication competency and nuances
  50. 50. Diversity Should be Reflected and Visible “I was sitting in a meeting and we were talking about putting some photographs up in the room were all the computers are to put some pictures on the wall and break it up to beautify the wall. So the person who was doing it said “We’re going to put pictures from the 1920s”. So when they put pictures up there it was only white people and white men in the pictures and I’m like “okay ,am I the only one that sees this question?” … •Handouts •Web Pages •Images •Resources
  51. 51. Lori Mestre lmestre@illinois.edu Support for the research funded by the Research and Publication Committee of the University of Illinois at Urbana- Champaign Library. University of Illinois at Urbana-Champaign

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