Smart disclosure ppt


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Smart disclosure ppt

  1. 1. Smart Disclosure:Using Open Government Data to Empower Consumers Joel Gurin Executive Director, The OrgPedia Project, NYLS 1
  2. 2. What is Smart Disclosure?“Timely release of complex information anddata in standardized, machine readableformats in ways that enable consumers tomake informed decisions.”OIRA Smart Disclosure guidance memo,September 2011 2
  3. 3. Why Do We Care About Consumer Choice? • Consumers are better off the easier it is for them to become informed (save money, get more value from finding things that match their preferences) • Markets more competitive and efficient • Many consumer choices and behaviors have implications for vital national issues (e.g., health, nutrition, environment, energy, personal finance) 3
  4. 4. How Information on Products andServices Helps Consumers and the Market 4
  5. 5. Examples of Relevant Markets Where Government Plays a Role• Health care and health insurance• Mutual funds• Retirement plans• Telecom services• Energy usage (smart grid)• Transportation• Education 5
  6. 6. Smart Disclosure Data Will Come From Government and From Private Sector Product or A person’s own service data Department of “Blue Button”Government Transportation on- initiative time flight data (government)Private Flight price and “Green Button”company attribute data (private companies) delivered to online travel agents 6
  7. 7. Goals of Smart Disclosure•Enhance consumer choice by helping consumers tocompare complex services.•Lower the burden of industry reporting informationthrough shared standards and protocols.•Increase competition and innovation by helpingconsumers compare services re: quality and cost.•Harmonize databases between agencies that coverthe similar markets for more efficient analysis.•Allow the best businesses to showcase themselves.•Enable press, policymakers, researchers, nonprofitgroups, and others to analyze trends and data. 7
  8. 8. Three Principles of Smart Disclosure Design Data must be: •As accessible as possible (e.g., over the Internet to the public, no restrictions) •As usable as possible (e.g., machine readable formats with standardized vocabularies) •As complete as possible (e.g., all the fees, not just some, must be included; need all the attributes of the product, not just some) 8
  9. 9. Completeness: Smart disclosure is about the full range of info consumers needTraditional approach… …Smart disclosure approach• Pricing and quality of goods • Pricing and quality of goods and services and services • Background on providers (e.g., regulatory data, social responsibility) • Complaints • Customer’s own data held by a company (e.g., transaction history) • Data held on individuals by agencies (e.g., Blue Button) • Etc. 9
  10. 10. A New Market for Consumer Tools for Complex Choices Has Emerged• Comparison shopping sites help you find the best price for a product or service• Now, “choice engines” help you tailor complex choices to your needs• These applications help consumers manage many parts of their lives that involve important decisions 10
  11. 11. Classic Presentation: Consumer Reports 11
  12. 12. From Ratings Tables to Personal is a free tool to findbest rates for air travel, hotelsand more, with many complex filters 12
  13. 13. rates productsbased on detailed data on health and environmental impact andsocial responsibility. Goodguide uses data from EPA and others. 13
  14. 14. The Obama Administration Is Promoting Smart Disclosure• The White House made a commitment tosmart disclosure in its National Action Plan onOpen Government.• Office of Management & Budget issuedExecutive Memorandum, “InformingConsumers Through Smart Disclosure”(September 2011)• Task Force on Smart Disclosure chartered bythe Administration. 14
  15. 15. Multi-stakeholder Engagement: “Demand-Driven Data Disclosure” Data Holders (Government)Subject-Matter Experts Application Developers Industry/Regulated Entities Consumers/Consumer Groups 17
  16. 16. Smart Disclosure:Using Open Government Data to Empower Consumers Joel Gurin Executive Director, The OrgPedia Project, NYLS 18