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saving time and money #3

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saving time and money #3

  1. 1. Laura Mercer <ul><li>HCA 424 Capstone </li></ul><ul><li>Professor Joyce Ameen </li></ul>
  2. 2. Performance Improvement Project Saving Time and Money <ul><li>Heartland Healthcare services </li></ul><ul><li>An institutional pharmacy in Toledo supporting 101 nursing care facilities around the country </li></ul>
  3. 3. Identify the need <ul><li>Two needs Identified </li></ul><ul><li>1. decrease time spent calling facilities </li></ul><ul><li>2. Incoming orders to reach IV department in a timely fashion </li></ul>
  4. 4. Plan of action #1 <ul><li>Develop three fax transmittal forms </li></ul><ul><li>Ask employees input </li></ul><ul><li>In serviced all nurses and pharmacists </li></ul><ul><li>Encourage nursing facilities to respond </li></ul>
  5. 5. . Transmittal forms <ul><li>Patient controlled analgesia </li></ul><ul><li>Vancomycin antibiotic therapy </li></ul><ul><li>Total Parenteral Nutrition </li></ul>
  6. 6. Plan of action #2 <ul><li>Had 20 “IV MED” stamps made </li></ul><ul><li>In-serviced area nursing facilities to stamp IV orders prior to faxing to Heartland Pharmacy </li></ul><ul><li>Re-educate nursing facilities to use stamp </li></ul>
  7. 7. Positive Outcomes <ul><li>Less time spent calling facilities regarding IV medications </li></ul><ul><li>Allows nurses to spend time with patients </li></ul><ul><li>Avoiding the need for drop shipping medications </li></ul>
  8. 8. A. HCA 214, Integrated Healthcare systems <ul><li>Applied a unique approach to health care delivery and the changing roles of the U.S health care system </li></ul>
  9. 9. HCA 224, Health Care Economics <ul><li>Economic analysis to health care services </li></ul><ul><li>Investigated supply and demand and economic impact of health care delivery </li></ul>
  10. 10. BUS 312, Human Resources Management <ul><li>Application of both classic and current management principles to build or reinforce management skills </li></ul>
  11. 11. HCA 430, Management Accountability <ul><li>Focused on health care accountability to the community </li></ul><ul><li>Implementation of strategic plans, project management and the attainment of organizational goals </li></ul>
  12. 12. HCA 412 Healthcare Law and Ethics <ul><li>Present the government policies relating to the operation of healthcare systems </li></ul>
  13. 13. HCA 316 Healthcare Information Systems <ul><li>Clinical and administrative information systems </li></ul><ul><li>New and emerging technologies in the healthcare field </li></ul>
  14. 14. HCA 418 Managed Care Contracting <ul><li>Managed care related to public programs and public policy </li></ul><ul><li>Medicare/Medicaid reimbursement </li></ul>
  15. 15. HCA 410, Healthcare Finance <ul><li>Issues in reimbursement structures, regulatory mechanisms, cost control, and related factors </li></ul>
  16. 16. HCA 400, Healthcare Administrative Internship <ul><li>Off campus learning at the Heartland Facility </li></ul><ul><li>Worked with the Regional Infusion Manager </li></ul>
  17. 17. HCA 424, Health Care Administrative capstone <ul><li>Integrate the various topics within the curriculum </li></ul><ul><li>Current developments in the health care administration fields </li></ul>
  18. 18. Intern Experience Key points <ul><li>Insight on a different form of healthcare besides hospital </li></ul><ul><li>Interacted with a variety of people skilled and unskilled </li></ul><ul><li>Identified problems and worked to solve </li></ul>
  19. 19. Current/Future Career Plans <ul><li>Education has made me aware of all the different angles on how to solve the healthcare problems </li></ul><ul><li>HCA degree is a personal goal </li></ul><ul><li>Plan to retire in 2008 </li></ul><ul><li>Find a per diem position in Port Clinton </li></ul>
  20. 20. Conclusion <ul><li>I hope my work at the Heartland Facility had a positive impact on the patient care and saved some time and money </li></ul><ul><li>YEE-HAA!!!!! </li></ul>

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