Quality Matters Introduction

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Quality Matters Introduction

  1. 1. What is Quality?  How to we determine Quality?  Feedback and Assessment  How do we influence Quality?  Preparation & Planning  Customer Expectations  Contingencies (unexpected results)
  2. 2. Origins of Quality Matters  Maryland Online received a FIPSE grant of $500,000 over three years.  Partners included Maryland Online Community Colleges Consortium, other Maryland colleges and universities, as well as colleges and universities from five other states, two regional accrediting bodies and the Sloan-C Consortium
  3. 3. Quality Matters Today  438 Subscribers across the US and other international colleges and universities  Lakeland is a Member of the Quality Matters Consortium of the Ohio Learning Network
  4. 4. Purpose  Course Design…  Is the forethought and planning that a faculty member puts into the course  Course Delivery… is the actual teaching of the course, the implementation of the design. QM is about DESIGN  not delivery or faculty performance
  5. 5. Process
  6. 6. QM Rubric Standards  1) Course Overview and Introduction  2) Learning Objectives  3) Assessment and Measurement  4) Resources and Materials  5) Learner Engagement  6) Course Technology  7) Learner Support  8) Accessibility

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