Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

LKCE18 Boris Kneisel - SMART Option Picking for DISCOVERY Kanban

58 views

Published on

Digital market transformation forces organizations to cope with challenges in SMART-picking of future options from idea-pools in a CUSTOMER-Kanban environment. In order to stay fit-for-purpose (F4P) appropriate services need a market-fitting design, implementation, and service-delivery meeting expectation-levels set by customers and other stakeholders. In VUCA-environments often getting to the right choice proves demanding not only to Service Request Managers, but also for seasoned Sr. Leaders on C-level.

The technique referred to in this session was developed in recent years and evolutionary adjusted to fit various business contexts ranging from turn-around situations, wide-range applicability in high-tech SW- development, and also including XXL-scale programs for SW-implementation & roll-out. Its major contribution is an agnostic approach to addressing VUCA-characteristics in option-pools thereby allowing effective pick & structured processing of items to be pulled into DISCOVERY-procedures (which sometimes already impose major capacity-commit on knowledgable individuals running the evaluations) – the method massively leverages visualization techniques and therefore nicely fits Kanban-principles.

Published in: Leadership & Management
  • Be the first to comment

  • Be the first to like this

LKCE18 Boris Kneisel - SMART Option Picking for DISCOVERY Kanban

  1. 1. info@herontix.com ©2016Dr.BorisOliverKneisel SMART Option Picking for DISCOVERY Kanban – how to pull the right items for evaluation 12.11.2018 Dr. Boris Oliver Kneisel LKCE18, Hamburg, Germany
  2. 2. info@herontix.com ©2016Dr.BorisOliverKneisel Why do we need a SMART option pick- procedure at all – is‘nt there enough stuff out there already… hint: F4P going ‚digital‘ requires more than just higher speed & better quality… …we need an effective risk-mgmt function integrated into fast feedback-loops running at high-cadence… Nov-183
  3. 3. info@herontix.com ©2016Dr.BorisOliverKneisel Observation in current Kanban initiatives Nov-185
  4. 4. info@herontix.com ©2016Dr.BorisOliverKneisel F F FF F F F Current Reality: “once a ticket sits on the board, people outside the Kanban-team treat this already as COMMITTED” UAT E I Dev Ready Delivery Ready G D 5 ∞ Pull Ongoing Development Testing Done 3 3 Test Ready 5 ∞ Customer Lead Time The clock still starts ticking when we accept the customers order, not when it is placed! (that’s what should happen…reality maybe somewhat different) Discarded J Pool of Ideas Done ∞ Source: LKU, KMP-1 official deck
  5. 5. info@herontix.com ©2016Dr.BorisOliverKneisel What can we do about fundamental knowledge gaps in surroundings of well functioning Kanban „pockets-of-execution“ Nov-187
  6. 6. info@herontix.com ©2016Dr.BorisOliverKneisel 12.11.20188 Use Systemic end-to-end thinking, start a conversation Source: P.Steyaert (2017), Essential Upstream Kanban, LKU press
  7. 7. info@herontix.com ©2016Dr.BorisOliverKneisel How to drive the systemic end-to-end conversation? Do we really need additional artefacts? (we are happy with visual boards!) Nov-189
  8. 8. info@herontix.com ©2016Dr.BorisOliverKneisel frontup disclaimer: proposed techniques & styles are not cookie- cutter recipes – brain-on mode is invited… Nov-1810
  9. 9. info@herontix.com ©2016Dr.BorisOliverKneisel LEFT to DISCOVERY-board: NON-RANKED pool-of-ideas, laid-out along matrix-dimensions (use in ‚PBL-refinement‘, spend just enough hrs/week to decide about DISCOVERY-PULL) Once items on the left matrix are pulled into DISCOVERY and pass through, use a separate matrix to the RIGHT as a RANKED INPUT-BUFFER for further down-stream activities 12.11.201811 Artefact orchestration – design solves a paradox: „have separate requestor & supplier perspective“ AND „provide integrated view“ Ready to commitIdea/Request Synthesis Analysis Source: center: P.Steyaert (2017), Essential Upstream Kanban, LKU press, left+right: own development
  10. 10. info@herontix.com ©2016Dr.BorisOliverKneisel Let‘s check-out Matrix-design in detail Nov-1812
  11. 11. info@herontix.com ©2016Dr.BorisOliverKneisel Explain dimensions to new users to create buy-in Co-define filter-thresholds collaboratively (up to 4 items of recent history = people still remember pain, where some risks did materialize  and/or up to 4 pipeline-items team believes to understand Choose an item from idea- pools and compare pair- wise to references to find suitable relative position on pre-DISCOVERY-matrix 12.11.201813 Added visual techniques prove fit to Kanban-principles
  12. 12. info@herontix.com ©2016Dr.BorisOliverKneisel Pull items into discovery board – starting in NE quadrant. Balance mix of FAST-lane to SIDE-lane items in discovery process. Monitor incoming idea-rate vs. delivery-rate of discovery vs. pull-rate of down-stream activities – equalize-out and keep track. 12.11.201814 Visual techniques prove fit to ToC-logic (bottleneck ID & mgmt)
  13. 13. info@herontix.com ©2016Dr.BorisOliverKneisel 12.11.201815 Visual techniques allow post-discovery high-level item initial ranking Once 1st-discovery run is complete re-assess & arrange items taking insights won thru discovery into account. Build a relative ranking of items for further activities Some items may fast-track into delivery straight. Other items may ask for further inspection and require prototyping etc.
  14. 14. info@herontix.com ©2016Dr.BorisOliverKneisel OK – convinced for now about usefulness for UPSTREAM – how about DOWNSTREAM, does it integrate also? Nov-1816
  15. 15. info@herontix.com ©2016Dr.BorisOliverKneisel For DOWN-stream delivery Kanban Matrix- design may be adjusted on dimensions Nov-1817
  16. 16. info@herontix.com ©2016Dr.BorisOliverKneisel For down-stream matrix dimensions follow Eisenhower-logic (IMPORTANCE vs. URGENCY) – incl. modelling item-granularity Nov-1818
  17. 17. info@herontix.com ©2016Dr.BorisOliverKneisel Mapping Matrices to the MSFT XIT case (known widely by KMP-1/KSD alumni) Nov-1819
  18. 18. info@herontix.com ©2016Dr.BorisOliverKneisel Kanban System Design Eng Mgr PM User Acceptance Test Change Requests WIP = 5 PTC Developers Testers WIP = 3 WIP = 3 WIP = 5 ~8 days Normally Only A few days ~6 days ~6 days 30 Days or less seems reasonable Product Managers Backlog Of Options WIP = 6 (System will stall in approximately 2 weeks if not serviced) Initially Weekly Deployment on demand Weekly
  19. 19. info@herontix.com ©2016Dr.BorisOliverKneisel 4 matrices correspond to 4 PMs, while 1 matrix shows WIP- limited income-queue for XIT-team Nov-1821 UAT Read y to start Elaboration Development Test Ready for UAT Ready to deploy
  20. 20. info@herontix.com ©2016Dr.BorisOliverKneisel Ah, OK – downstream enabled – check. How about SCALING…have these aspects been designed-in? Nov-1822
  21. 21. info@herontix.com ©2016Dr.BorisOliverKneisel Matrix/board-combos allow flight-level modelling and support Business Agility by agilizing team-interactions 23 UAT Read y to start Elaboration Development Test Ready for UAT Ready to deploy Ready to commitIdea/Reque st Synthesis Analysis Ready to commitIdea/Reque st Synthesis Analysis
  22. 22. info@herontix.com ©2016Dr.BorisOliverKneisel …hope this was somewhat inspiring to you…thx for listening. Nov-1824
  23. 23. info@herontix.com ©2016Dr.BorisOliverKneisel Let´s Agilize ◊ Innovate ◊ Defragment ◊ Accelerate herontix GmbH Altrottstr. 31 (℅ SAP-PartnerPort) DE-69190 WALLDORF/Baden GF: Irmgard Barth, Dr. Boris Kneisel UST/VAT-ID: DE 315 660 801 Reg. AmtsG (MA) HRB 729323 contact: info [at] herontix.com
  24. 24. info@herontix.com ©2016Dr.BorisOliverKneisel Innovation Coach on Scaling Agility – Dr. Boris Kneisel, MBA (CEO & CPO, co-founder) Nov-1826 mail: b.kneisel@herontix.com tel: +49-152– 5408 9132 SaST Herontix customers who boosted their transitions using matrix-ranking-techniques (excerpt):
  25. 25. info@herontix.com ©2016Dr.BorisOliverKneisel Continously Emerging Release Backlog i.e. Strategy-EPIC gets broken-down into SAGAs, ‚SAGA‘ is broken-down into sprintable STORIES STORY then split into TASKs for agile delivery (Corp/Unit) Strategic Ranking i.e. incoming IDEAs get selected & turned into EPIC- granularity BL-items (ranked by readiness) Nov-1827 Overview Ranking Matrices: 2D-maps beat 1D-lists on transparency – in Scaling Environments ‚True Agile‘ must reach beyond Development ScrumTeam-level WHY to use Ranking Matrix? • Agility is about ‚transparency‘ • ‚Visualization‘ creates transparency • Visualization comes along with 2D- maps instead of long, flat lists (1D) • 2D = mutually indep. dimensions create overview & trigger thinking Releasable SAGA-level (opt. STORY-sets attached) Sprintable STORY-level (Top #9 to hold TASKs attached) Roadmap EPIC-level (opt. SAGAs attached)
  26. 26. info@herontix.com ©2016Dr.BorisOliverKneisel Let´s Agilize ◊ Innovate ◊ Defragment ◊ Accelerate herontix GmbH Altrottstr. 31 (℅ SAP-PartnerPort) DE-69190 WALLDORF/Baden GF: Irmgard Barth, Dr. Boris Kneisel UST/VAT-ID: DE 315 660 801 Reg. AmtsG (MA) HRB 729323 contact: info [at] herontix.com

×