Hot Drinks TrainingStage 3Module 3.1
Topics in this Module o   The Role of a Barista o   Skills & Disciplines o   LavAzza – The History o   LavAzza – The Coffe...
The Role of a Barista A Barista is:   ◦ A fully trained & professional       Espresso maker They have knowledge & experien...
Barista Skills & Disciplines A Barista is responsible for: ◦ Recommending drinks to customers ◦ Explaining menu options ◦ ...
Barista Skills & Disciplines  A Barista is a professional in the art, skills      & techniques of espresso making.   The q...
TrainingLavAzza provides training for our staff on how to make hot  drinks including:     o Espresso     o Cafe Latte     ...
TrainingBaristas also have training on:  ◦ Cleaning the Espresso Machine  ◦ Cleaning the GrinderYou will need to be shown ...
LavAzza -The Historyo   LavAzzas origins go back to 1895o   Luigi Lavazza purchased a little    grocery store in Torino, N...
The Coffee BeanThere are two species of coffee beans:The Arabica and the RobustaArabica beans are grown at high altitude  ...
Rainforest AllianceIn 2004 LavAzza & Rainforest Alliance(The original pioneer of the concept of Certified Sustainable Coff...
Rainforest Alliance      The result of all this is        LavAzza Tierra!An excellent 100% Arabica coffeeLavAzza Tierra is...
Rainforest AllianceRainforest Alliance certification places a strong emphasis on ensuring good conditions for workersThey ...
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Stage 3-3-1-hot-drinks-training

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Stage 3-3-1-hot-drinks-training

  1. 1. Hot Drinks TrainingStage 3Module 3.1
  2. 2. Topics in this Module o The Role of a Barista o Skills & Disciplines o LavAzza – The History o LavAzza – The Coffee o Rain Alliance Coffee
  3. 3. The Role of a Barista A Barista is: ◦ A fully trained & professional Espresso maker They have knowledge & experience ◦ In the history & art of coffee making ◦ In using a variety of espresso machines A Barista communicates to staff & customers about all aspects of coffee They consistently produce a range of high quality espresso based beverages
  4. 4. Barista Skills & Disciplines A Barista is responsible for: ◦ Recommending drinks to customers ◦ Explaining menu options ◦ Serving customers quickly & efficiently ◦ Being aware of trends & innovative ideas ◦ The overall reputation of Koorong’s coffee ◦ Storing coffee ◦ Checking the grind, dosage & freshness of the coffee daily ◦ Checking espresso drinks served ◦ Training new staff on espresso equipment ◦ Reporting & following up equipment faults & maintenance
  5. 5. Barista Skills & Disciplines A Barista is a professional in the art, skills & techniques of espresso making. The quality equation: Perfect Espresso = 25% the Coffee + 25% Equipment + 50% the Barista
  6. 6. TrainingLavAzza provides training for our staff on how to make hot drinks including: o Espresso o Cafe Latte o Mochaccino o Macchiato o CappuccinoFor Hot Drinks Procedures Refer to: o LavAzza Training notes o Your ManagerLavAzza Barista Training Notes include: o Daily Start up procedure o Perfect Espresso made easy o Perfect Milk made easy
  7. 7. TrainingBaristas also have training on: ◦ Cleaning the Espresso Machine ◦ Cleaning the GrinderYou will need to be shown SWPs for these by your Manager before using the machines
  8. 8. LavAzza -The Historyo LavAzzas origins go back to 1895o Luigi Lavazza purchased a little grocery store in Torino, Northern Italyo In those times such stores operated as both retail and production outletso The coffee was bought raw, then roasted and blended according to very personal recipeso Shaped by customers requests, LavAzza has grown & is now an international brand
  9. 9. The Coffee BeanThere are two species of coffee beans:The Arabica and the RobustaArabica beans are grown at high altitude ◦ Enables development of delicate, rich flavour of fine qualityRobusta bean is a low altitude crop ◦ High yield coffee ◦ Tends to have harsh flavour characteristics ◦ Used mostly in commercial grade coffee ◦ Robusta has twice as much caffeine as Arabica
  10. 10. Rainforest AllianceIn 2004 LavAzza & Rainforest Alliance(The original pioneer of the concept of Certified Sustainable Coffee)got together to help farmers inremote villages in: Colombia,Honduras and PeruLavAzza seeks to enable these highly impoverished communities to improve their standard of living
  11. 11. Rainforest Alliance The result of all this is LavAzza Tierra!An excellent 100% Arabica coffeeLavAzza Tierra is made by blending green coffees exclusively from the communities involved.It is characterised by: ◦ It’s aroma and floral sweetness ◦ good bodyThis product boasts complete traceabilityLavAzza is also involved with the Save the Children Fund.
  12. 12. Rainforest AllianceRainforest Alliance certification places a strong emphasis on ensuring good conditions for workersThey require the benefits of: ◦ Good housing ◦ Fair pay ◦ Safe conditions ◦ Proper trainingRainforest Alliance Certified farms often attract the best workers.This helps to increase yields & improve quality

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