1.
GETTING YOUR ACT TOGETHER AND KEEPING IT THAT WAY
Digital Governance
#MX14CONF LIVIA LABATE @LIVLAB

2.
MAKE THE
COMPLEX
CLEAR
See: Richard Saul Wurman, Information Anxiety 2

3.
GOVERNANCE
IS CLARITY

4.
+
CHANNEL
SOLUTIONS
ENABLING
PLATFORMS

5.
Conductor Marin Alsop and the Baltimore Symphony Orchestra

6.
EPISODIC
AMNESIA

7.
DIGITAL
STEWARDSHIP

8.
Yes, separating digital and non-digital is artificial.
Experiences take place with and without digital interactions.
However, digital interactions are hard to avoid in a world of
almost ubiquitous tech. By talking about digital touchpoints to
discuss governance we pretty much cover the ecosystem. In
most cases. Side effects may vary.
Caveat Audiens

9.
DIGITAL
STEWARDSHIP

10.
Governance is a way to
distribute decision-making
authority for strategy, policy,
and standards throughout
an organization.
— Lisa Welchman

11.
STEPS TOWARDS
GOVERNACE
1. Define your stewardship team
2. Establish who is responsible for strategy
3. Establish who is responsible for policy
4. Establish who is responsible for standards

12.
ACT
TOGETHER

13.
Torre pendente di Pisa, Pisa, Italy

14.
CHANGE
OVER
TIME

15.
CLARITY
IS YOUR
IMPERATIVE1

16.
STEWARDSHIP
NOT
OWNERSHIP2

17.
IT DOESN’T
MATTER HOW
OTHERS DO IT3

18.
NEVER
START
FROM ZERO4

19.
AUTHORITY IS
EMPOWERMENT
IS AUTHORITY5

20.
BEING A
GOVERNANCE
CHAMPION
IS EXHAUSTING6

21.
MOMENTUM
IS NEVER
TAKING IT
FOR GRANTED7

22.
LONG-TERM
VALUE
IS NOT A
LEAP OF FAITH8

23.
DON’T FIGHT
REALITY

24.
Keep in touch: @livlab, livia.labate@gmail.com
Thank you!