Livesquare proposal


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Our mission is to empower companies and organizations with cutting edge communications technology. Our Live Chat Website Support operators/agents are committed to helping our customers with their online communications needs. We strive to make our service fast, reliable and easy-to-use.

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Livesquare proposal

  1. 1. Business Proposal
  2. 2. We quickly respond to our client’s customers and handleseveral chats at once using our advance software.
  3. 3. After ChatAfter a satisfactory chat, Visitor can easily take the Print or can save it byclicking on GREEN button and then can end the chat by clicking on REDButton
  4. 4. FEEDBACK FORM:We see which agent deserves a pay rise and who needs some more training, thanks to theoperator rankings. The most efficient agents are chosen based on the satisfaction of customersthey service.
  5. 5. DASHBOARDThis is your own LOG IN page where you’ll be given with User ID andPassword to do so. Now you Click on DASHBOARD…
  6. 6. LOG INThis is you log in page. After filling your user id and password, you’ll land toyour Leads page…
  7. 7. Leads PageNow this the first and most important part, Leads Generation. Your leads page willlook similar to this, with lot of leads along with Name, Phone number, Emailid, Comments, City, Country, IP , Start and end time.
  8. 8. Chat TranscriptThis is the second most important part of our service is Chat transcript after Leadsgeneration. Here you can read the live conversation of your Customer and our Agent.Absolutely Transparency, we believe in.
  9. 9. What are the benefits of live support?• Now you won’t miss out on even a single lead.• You’ll cover your target 360 degrees around.• Live chat boosts confidence in customers.• Live chat saves money by eliminating the need to maintain anexpensive toll-free customer support number.• Live Chat is convenient to customers.• Live Chat Increases Sales.• Live Chat Gives You An Edge of Your Competition.• Live Chat Taps into Customer Pain Points .• Live Chat makes you reachable to a wider set of audience WorldWide.
  10. 10. Live Square Support chat has a wide range offeatures• Easy Installation• Customizable Chat Button• Proactive Chat• Instant Leads Generation• Quick-loading Chat Window• Secure Operation• Mobile/Tablet Compatibility• Chat Transcripts• Customizable Chat Window• Visitor Monitoring• "Push" Pages• Active Chat Button• Clean and Neutral Design• Print/Save/Email Transcript• Automatic Emailer• Transfer flies on chat• Geo Location of Visitor• Visitor History Tracking• Live Visitor Activity Tracking• Leads Dashboard• Embedded/Pop up Chat• 24/7 Coverage
  11. 11. Pricing ModelPrices Low Traffic Medium Traffic High Traffic Very HighTrafficLive Interaction 300 600 1200 2400Price(INR) 9000 16800 31200 57600Price/Chat 30 28 26 24*Live Interaction thereafter = Rs.35/ChatPackages Duration DiscountSquare 1 3 Months -Square 2 6 Months 5%Square 3 12 Months 10%*Minimum package is 3 months.
  12. 12. Thank you