20. the game has changed
10 deploys a day 50 deploys per day
infrastructure is code
continuous this, that, and the other
all about culture
tools really do matter
all about the business
what about ITIL?
understand the flow of work
antifragile
quit your job feedback and visibility
measure everything
43. Pareto Efficiency
an allocation of resources in which it is
impossible to make any one individual better off
without making at least one individual worse off
44. Pareto Inefficient Nash Equilibrium
possible to make an individual better off
without making any individual worse off
no one will change their strategy
53. you are either building a
learning organization...
or you will be losing to
someone who is...
54. organizational learning
“a dynamic process of creation, acquisition and integration of
knowledge aimed at the development of resources and
capabilities that contribute to better organizational performance”
“support the acquisition of information, the distribution and
sharing of learning, and that reinforce and support continuous
learning and its application to organizational improvement”
“Thus, organizational learning culture is under constant
construction, moving along an infinite continuum towards a
harmonious learning environment”
64. In my organization?
dimensions of the learning organization questionnaire (DLOQ)
http://www.partnersforlearning.com/questions2.asp
Questions
Watkins and Marsick
65. In my organization, people openly discuss
mistakes in order to learn from them
70. In my organization!
Statements
not only exist in spirit, but are incentivized!
if they are not incentivized, they won’t exist
rational agents maximizing utility functions
80. a learning organization not only has the
advantage of the increasing capacity of
cultivated talents, but has advantages
attracting and retaining talent
82. there is no talent shortage
there is a shortage of vision and courage
89. ✤ Netflix - culture unleashed http://www.youtube.com/watch?v=o3e1lnixKBM
✤ dimensions of the learning organization questionnaire (DLOQ) - http://www.partnersforlearning.com/questions2.asp
✤ Maverick - the worlds most unusual workplace - http://en.wikipedia.org/wiki/Maverick_(book)
✤ The Fifth Discipline - The Art and Practice of the Learning Organization - http://en.wikipedia.org/wiki/The_Fifth_Discipline
✤ Organizational Learning Culture's Influence on Job Satisfaction... - http://conservancy.umn.edu/bitstream/53624/1/Hsu_umn_0130E_10474.pdf
✤ Yang, B. (2003). Identifying valid and reliable measures for dimensions of a learning culture. Advances in Developing Human Resources
✤ Fred Ettish - http://www.youtube.com/watch?v=Z5maknndsas
Resources