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IUPUI EBI RSSS

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Excerpt from the IUPUI RSSS compiled August 2014

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IUPUI EBI RSSS

  1. 1. IUPUI EBI Residential Student Satisfaction Survey Excerpt compiled and organized by LeAnna Willis July 2014
  2. 2. 0% 20% 40% 60% 80% 100% My RA is a helpful source of information about campus. My RA is generally available to me. My RA spends a reasonable amount of time with the residents. My RA is fair and consistent when enforcing housing policies. My RA has made an effort to get to know me. I know how to contact the RA on duty after hours 1st Year Area 1 Strongly Disagre Disagree Neutral Agree highly Agree
  3. 3. 0% 20% 40% 60% 80% 100% My RA is a helpful source of information about campus. My RA is generally available to me. My RA spends a reasonable amount of time with the residents. My RA is fair and consistent when enforcing housing policies. My RA has made an effort to get to know me. I know how to contact the RA on duty after hours 1st Year Area 2 Highly Disagree Disagree Neutral Agree Highly Agree
  4. 4. 0% 20% 40% 60% 80% 100% RA is good Resource RA is available RA spends time with residents RA is fair with policy enforcement My RA has made an effort to get to know me. I know how to contact the RA on duty after hours Upper Class Area 1 Strongly Disagree Disagree Agree Strongly Agree
  5. 5. 0% 20% 40% 60% 80% 100% RA is good Resource RA is available RA spends time with residents RA is fair with policy enforcement My RA has made an effort to get to know me. I know how to contact the RA on duty after hours Upper Class Area 2 Strongly Agree Agree Disagree Strongly Disagree
  6. 6. Paraprofessional Staff Satisfaction 1st Year Area • Residents are satisfied with the way they feel about the paraprofessional staff • With an average of 3.8 students are highly satisfied with the interactions with staff Answer Options Average My RA is a helpful source of information about campus. 3.83 | 3.94 My RA is generally available to me. 3.41 | 3.79 My RA spends a reasonable amount of time with the residents. 3.43 | 3.76 My RA is fair and consistent when enforcing housing policies. 3.54 | 3.94 My RA has made an effort to get to know me. 3.72 | 3.70 I know how to contact the RA on duty after hours 4.26 | 4.28
  7. 7. Paraprofessional Staff Satisfaction Upper-Class Area • Residents are mostly satisfied with the way they feel about the paraprofessional staff • With an average of 3.04 students are satisfied with their interactions with staff Answer Options Average RA is a good resource 3.04 | 3.27 RA is available 2.72 | 3.13 RA spends time with residents 2.72 | 3.00 RA is fair with policy enforcement 3.08 | 3.23 My RA has made an effort to get to know me. 2.76 | 3.02 I know how to contact the RA on duty after hours 3.32 | 3.22
  8. 8. Suggestion • Recognize the good work that the paraprofessional staff are doing with the students by doing some kind of recognition for the paraprofessional staff members. • Motivation by appreciation http://www.appreciationatwork.com/

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