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Library 2.0: Opportunities and Challenges  Brian Kelly, UKOLN, University of Bath, Bath, UK [email_address] IWR Information Professional  of the Year Resources bookmarked using the ‘ ndap-2008 ' tag  UKOLN is supported by: http://www.ukoln.ac.uk/web-focus/events/conferences/ndap-2008/ This work is licensed under a Attribution-NonCommercial-ShareAlike 2.0 licence (but note caveat) About This Talk The ‘Library 2.0’ concept has generated much interest and excitement. But what difficulties might be expected in using such approaches, what are the risks and how should organisations seek to best exploit the potential which Library 2.0 can provide?
About The Speaker ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
About This Talk ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Web 2.0 ,[object Object],[object Object],Web2MemeMap, Tim O’Reilly, 2005 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Web 2.0
About Library 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Wikipedia entry on ‘Library 2.0’
Web 2.0 – The User’s View ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],This a view of Library 2.0 as services out there which can be brought into the library
Web 2.0 – The Developers’ View ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],This a view of Library 2.0 as technologies and attitudes being deployed within the library environment
Takeup Of  New Technologies ,[object Object],Developers Rising expectations Trough  of despair Service plateau Enterprise software Large budgets … Early  adopters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],This talks looks at approaches for avoiding the chasm
Web 2.0 Backlash ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Web 2.0:  It’s a silly name. It’s just a marketing term.  There are lots of poor Web 2.0 services. There wasn’t a Web 1.0. What follows it? It does have a marketing aspect – and that’s OK. It isn’t formally defined – it describes a pattern of related usage. There will be poor (and good) Web 2.0 services – just like anything else. Any usage will arrive at a follow-up term. Deployment Challenges
Engagement Strategy  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],These approaches have already been taken and are continuing (e.g. NDAP 2008 conference!) Deployment Challenges
Use of Blogs ,[object Object],Uses Of Library 2.0 ,[object Object],[object Object],[object Object],[object Object],Library 2.0 Examples See “ Web 2.0: Supporting Library Users ” for Library 2.0 examples
Use of Wikis ,[object Object],[object Object],Uses Of Library 2.0 ,[object Object],Library 2.0 Examples
OPAC 2.0 (1) ,[object Object],Uses Of Library 2.0 Note how the search results seems similar in look-and-feel and functionality to Amazon Library 2.0 Examples
OPAC 2.0 (2) ,[object Object],Uses Of Library 2.0 Each image in the 'wall' links back to an item record in the Library OPAC  A novel approach to presenting & promoting library services, using an attractive 'virtual' library display to entice people into the OPAC for further information   Library 2.0 Examples
The Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Deploying Library 2.0 See “ Web 2.0: Addressing the Barriers to Implementation in a Library Context ” for further examples of Library 2.0 barriers
“ Just Do It!” ,[object Object],[object Object],[object Object],Vested interests ,[object Object],[object Object],[object Object],[object Object],Change can happen though bottom-up approaches
Institutional Repositories (IRs) ,[object Object],[object Object],Vested interests But if the IRs are accessible to Google (e.g. ‘cool URIs’) Web 2.0 search interfaces can be layered on top Argument need not be Web 2.0  or  Web 2.0 but Web 1.0  and  Web 2.0
Reliability & Sustainability ,[object Object],Technical Issues Note URI for master copy on managed Web site is provided on slide & in the metadata
Slideshare Example (2) ,[object Object],[object Object],Technical Issues But local services also go down – as this example from the Open University shows And note prompt response from Slideshare
Use of Social Networks ,[object Object],Ethical Issues ,[object Object],[object Object],[object Object]
User-Generated Content ,[object Object],[object Object],[object Object],[object Object],[object Object],Ethical Issues Will such concerns conflict with organisational policies related to the quality of its Web sites and editorial processes?
Addressing The Concerns ,[object Object],[object Object],[object Object],[object Object],[object Object]
Risk Assessment (1) See “ Risk Assessment For Use Of Third Party Web 2.0 Services ” QA Focus briefing document User education User education Lack of interoperability … Automated monitoring Performance problems or unreliable service   Non-critical use; testing of export, ....   Likelihood of data loss. lack of export capabilities  Data loss  Use for non-critical services; have alternatives available ... Implications of sudden or gradual loss of service Loss of service (e.g. company bankrupt, closed down, ...)  Management Assessment Risk
Risk Assessment (2)
University of Oxford
Risks Revisited ,[object Object],[object Object],[object Object],[object Object],Case Study Open Source Software can also fail to be sustainable. The ROADS software was developed in UK to support academic subject gateways – but is now no longer supported.
The Opportunities ,[object Object],Staff Issues And many training materials, videos, podcasts, etc. about use of Web 2.0 are available – often with Creative Commons licences The QA Focus project, UKOLN, has produced 100+ briefing documents
Conclusions  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Library 2.0: Opportunities and Challenges

  • 1. Library 2.0: Opportunities and Challenges Brian Kelly, UKOLN, University of Bath, Bath, UK [email_address] IWR Information Professional of the Year Resources bookmarked using the ‘ ndap-2008 ' tag UKOLN is supported by: http://www.ukoln.ac.uk/web-focus/events/conferences/ndap-2008/ This work is licensed under a Attribution-NonCommercial-ShareAlike 2.0 licence (but note caveat) About This Talk The ‘Library 2.0’ concept has generated much interest and excitement. But what difficulties might be expected in using such approaches, what are the risks and how should organisations seek to best exploit the potential which Library 2.0 can provide?
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  • 23. Risk Assessment (1) See “ Risk Assessment For Use Of Third Party Web 2.0 Services ” QA Focus briefing document User education User education Lack of interoperability … Automated monitoring Performance problems or unreliable service Non-critical use; testing of export, .... Likelihood of data loss. lack of export capabilities Data loss Use for non-critical services; have alternatives available ... Implications of sudden or gradual loss of service Loss of service (e.g. company bankrupt, closed down, ...) Management Assessment Risk
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