The Awesome 6 Justin Boyles Michelle Mazzarini Huong Ha Mattias Friberg Erika Cockrum Kevin Rossi   University Computing &...
Agenda <ul><li>Project background </li></ul><ul><li>Project Purpose </li></ul><ul><li>Project Stakeholders </li></ul><ul><...
Project Background <ul><li>UCAT came about as a result of the divestiture of the phone company in the mid 1980’s. </li></u...
Project Purpose <ul><li>Learn about project work and management by working actively in a  group setting. </li></ul><ul><li...
Project   Stakeholders <ul><li>Staff </li></ul><ul><li>Faculty </li></ul><ul><li>Students </li></ul><ul><li>Departments wh...
Awesome 6 <ul><li>Justin Boyles, Project Manager </li></ul><ul><li>Erika Crockrum, Co. Project Manager </li></ul><ul><li>K...
Sponsors <ul><li>SJSU </li></ul><ul><li>Victor VanLeer, Systems Group Manager </li></ul><ul><li>John Sroka, Systems Analys...
Dependencies and   Constraints <ul><li>Scope: </li></ul><ul><li>Analyze UCAT current process for data backup and recommend...
Schedule / Plan of Action
Terms <ul><li>Tape  </li></ul><ul><li>Common medium for bulk data storage, backup, archiving, and interchange.  </li></ul>...
Terms <ul><li>Drive Array   </li></ul><ul><li>Linked configuration of multiple hard drives. </li></ul><ul><li>Large storag...
Terms <ul><li>De-duplication </li></ul><ul><li>Minimizes redundant files on a common destination storage device. </li></ul...
Terms <ul><li>Versioning </li></ul><ul><li>Allows a computer file to exist in several versions at the same time  </li></ul...
Terms <ul><li>Format </li></ul><ul><li>  Storage media changed from tape to disk approximately 6 months ago. </li></ul><ul...
Backup Process <ul><li>Data is  is selected, extracted, and manipulated, then sent to a storage location to be restored wh...
Back Up Process Cont.
At UCAT <ul><li>Newly created data and changes are backed up under progressive method to minimize cost and maximize storag...
At UCAT Cont. <ul><li>How is data transferred?   </li></ul><ul><li>- Via 100MBPS (100 megabits per second) or GigE </li></...
On Site Redundant Equipment <ul><li>UCAT also   has an additional site on campus which houses redundant equipment for the ...
Achievements <ul><li>Storage Consolidation:  </li></ul><ul><li>Backup resources appear as a “warehouse” of storage, making...
Achievements Cont. <ul><li>Disaster Recovery: </li></ul><ul><li>Centralized backup plan and offsite replication ensures di...
Frequency & Retrieval of Backup <ul><li>Backup Frequency </li></ul><ul><li>Progressive once a day   </li></ul><ul><li>◦ Re...
SLA’s & Recommendations <ul><li>Service Level Agreements (SLA) </li></ul><ul><li>Findings </li></ul><ul><li>Back up SLA no...
Lessons Learned http:// www.digitalfilms.com/mymovie.php?id =3222
Q + A <ul><li>What are our names? </li></ul><ul><li>What are our roles within the group? </li></ul><ul><li>How many hours ...
A warm  THANK YOU  from the Awesome 6 “ It ain’t easy being awesome….but we make it look like it is”
“ The Awesome 6”
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Final Ucat Ppt

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Final Ucat Ppt

  1. 2. The Awesome 6 Justin Boyles Michelle Mazzarini Huong Ha Mattias Friberg Erika Cockrum Kevin Rossi University Computing & Telecommunications BUS 146 Date: 11 / 14 / 08
  2. 3. Agenda <ul><li>Project background </li></ul><ul><li>Project Purpose </li></ul><ul><li>Project Stakeholders </li></ul><ul><li>Dependencies & Constraints </li></ul><ul><li>Schedule </li></ul><ul><li>Terms – Associated </li></ul><ul><li>Hardware & Techniques </li></ul><ul><li>Backup Process </li></ul><ul><li>At UCAT </li></ul><ul><li>On Site Redundant Equipment </li></ul><ul><li>Achievements </li></ul><ul><li>Frequency & Retrieval of Backup </li></ul><ul><li>SLA & Recommendations </li></ul><ul><li>Lessons Learned </li></ul><ul><li>Questions and Answers </li></ul>
  3. 4. Project Background <ul><li>UCAT came about as a result of the divestiture of the phone company in the mid 1980’s. </li></ul><ul><li>Currently employs 37 employees and 5 student assistants. </li></ul><ul><li>Located on the SJSU campus, adjacent to Clarke Hall. </li></ul><ul><li>UCAT houses the data center for the campus network. </li></ul>University Computing and Telecommunications (UCAT)
  4. 5. Project Purpose <ul><li>Learn about project work and management by working actively in a group setting. </li></ul><ul><li>Understand the advantages of proper project management techniques. </li></ul><ul><li>Analyze UCAT’s data backup system and recommended changes to possible flaws and issues. </li></ul>
  5. 6. Project Stakeholders <ul><li>Staff </li></ul><ul><li>Faculty </li></ul><ul><li>Students </li></ul><ul><li>Departments who have UCAT host their servers both physically and virtually. </li></ul>
  6. 7. Awesome 6 <ul><li>Justin Boyles, Project Manager </li></ul><ul><li>Erika Crockrum, Co. Project Manager </li></ul><ul><li>Kevin Rossi, Technical Advisor </li></ul>Huong Ha, Graphic Designer Michelle Mazzarini, Master Scheduler Mattias Frieberg, The Ambassador
  7. 8. Sponsors <ul><li>SJSU </li></ul><ul><li>Victor VanLeer, Systems Group Manager </li></ul><ul><li>John Sroka, Systems Analyst </li></ul><ul><li>Atul Pala, Systems Analyst </li></ul><ul><li>Don Baker, Interim Associate VP of UCAT </li></ul>
  8. 9. Dependencies and Constraints <ul><li>Scope: </li></ul><ul><li>Analyze UCAT current process for data backup and recommend any possible improvement. </li></ul><ul><li>Time: </li></ul><ul><li>9 weeks x 6 hours x 6 persons = 324 hours </li></ul><ul><li>Cost: </li></ul><ul><li>324 hours x $90 = $ 29,160 </li></ul><ul><li>Awards, Goodies, Freebies = $100 </li></ul><ul><li>Having fun and meeting new people…..priceless </li></ul>
  9. 10. Schedule / Plan of Action
  10. 11. Terms <ul><li>Tape </li></ul><ul><li>Common medium for bulk data storage, backup, archiving, and interchange. </li></ul><ul><li>Sequential access medium – slow access times, but high rate of continuous reading/writing. </li></ul><ul><li>Hard Disk </li></ul><ul><li>Low access times, readily available, high capacity and simple to use. </li></ul><ul><li>Preferred medium for high capacity storage in many companies. </li></ul><ul><li>Can be connected via local interfaces like SCSI, USB, FireWire, or eSATA, or via longer distance technologies like Ethernet, iSCSI, or Fibre Channel. </li></ul>Associated Hardware & Techniques
  11. 12. Terms <ul><li>Drive Array </li></ul><ul><li>Linked configuration of multiple hard drives. </li></ul><ul><li>Large storage capacity, superior performance (compared to tapes/single hard disk), more reliable, redundancy, lower costs </li></ul><ul><li>Hot swappable </li></ul><ul><li>If one drives fails the redundant drive will ensure that no data is lost. </li></ul><ul><li>Encryption </li></ul><ul><li>Process of transforming information using an algorithm to make it unreadable to anyone without a key (decoder). </li></ul><ul><li>Security </li></ul>Associated Hardware & Techniques Cont.
  12. 13. Terms <ul><li>De-duplication </li></ul><ul><li>Minimizes redundant files on a common destination storage device. </li></ul><ul><li>Can be applied at the file level or even on raw blocks of data, potentially resulting in a massive reduction in required storage space. </li></ul><ul><li>Reduces bandwidth required to send backup data to its target media. </li></ul><ul><li>Remote backup service </li></ul><ul><li>Can protect against scenarios such as fires, floods, or earthquakes which would destroy any backups in the immediate vicinity. </li></ul><ul><li>Suitable for users with high speed internet connection </li></ul><ul><li>Drawbacks: </li></ul><ul><li>- Users with low speed internet connections. </li></ul><ul><li>- Users must trust a third party service provider with both privacy and </li></ul><ul><li>integrity of backed up data. </li></ul>Associated Hardware & Techniques Cont.
  13. 14. Terms <ul><li>Versioning </li></ul><ul><li>Allows a computer file to exist in several versions at the same time </li></ul><ul><li>Form of revision control </li></ul><ul><li>Progressive Method of Backup </li></ul><ul><li>Only documents that have been modified are saved. </li></ul><ul><li>Saves time and hardware resources, reduces bandwidth use and enhances simplification. </li></ul><ul><li>35% faster than full backup (Progressive Strategies Inc) </li></ul><ul><li>Reduces time to restore files by as much as 66% (Progressive Strategies) </li></ul>Associated Hardware & Techniques Cont.
  14. 15. Terms <ul><li>Format </li></ul><ul><li>  Storage media changed from tape to disk approximately 6 months ago. </li></ul><ul><li>Remaining tapes are currently running in parallel until they expire. </li></ul><ul><li>Media + practices are up to par or above industry standards. </li></ul><ul><li>Products or services that UCAT is protecting </li></ul><ul><li>Email (faculty/campus email) </li></ul><ul><li>Databases </li></ul><ul><li>Desktops </li></ul><ul><li>Customer Servers </li></ul><ul><ul><li>Campus web </li></ul></ul><ul><ul><li>Databases Department servers hosted at UCAT </li></ul></ul>Associated Hardware & Techniques Cont.
  15. 16. Backup Process <ul><li>Data is is selected, extracted, and manipulated, then sent to a storage location to be restored when needed. </li></ul><ul><li>“ Progressive” method of backup; wherein only changed files are backed up. </li></ul>
  16. 17. Back Up Process Cont.
  17. 18. At UCAT <ul><li>Newly created data and changes are backed up under progressive method to minimize cost and maximize storage space. </li></ul><ul><li>Versioning (recovering data from n changes ago) is supported. </li></ul><ul><li>Redundant stored data is scanned by “data deduplication” technology on the disk storage units to increase their capacity. </li></ul>
  18. 19. At UCAT Cont. <ul><li>How is data transferred? </li></ul><ul><li>- Via 100MBPS (100 megabits per second) or GigE </li></ul><ul><li>Gigabit Ethernet) network, dependent on server capacity and requirements. </li></ul><ul><li>Who authorizes data transfer? </li></ul><ul><li>- Client Systems Administrators are responsible for individual data transfer of their systems . </li></ul>
  19. 20. On Site Redundant Equipment <ul><li>UCAT also has an additional site on campus which houses redundant equipment for the network in the event of the main Data Center having an outage. </li></ul><ul><li>Redundant Site </li></ul><ul><li>Equipment running in parallel </li></ul><ul><li>Ready to switch over in seconds </li></ul><ul><li>Air Conditioned </li></ul><ul><li>Controlled Access </li></ul><ul><li>Backed up by a generator </li></ul>
  20. 21. Achievements <ul><li>Storage Consolidation: </li></ul><ul><li>Backup resources appear as a “warehouse” of storage, making it easier and faster to find stored data. </li></ul><ul><li>Data Protection: </li></ul><ul><li>All data is physically and logically stored in a secure environment. All exceptions are reported, reviewed and corrected. </li></ul>
  21. 22. Achievements Cont. <ul><li>Disaster Recovery: </li></ul><ul><li>Centralized backup plan and offsite replication ensures disaster recoverability. </li></ul>
  22. 23. Frequency & Retrieval of Backup <ul><li>Backup Frequency </li></ul><ul><li>Progressive once a day </li></ul><ul><li>◦ Reduce need for storage space </li></ul><ul><li>Transactional ◦On e-mail and database </li></ul><ul><li>Data Retrieval </li></ul><ul><li>Earlier tape ◦No random access ◦Rewind to the data </li></ul><ul><li>Current disk ◦Random access = faster ◦Normally a few minutes </li></ul>
  23. 24. SLA’s & Recommendations <ul><li>Service Level Agreements (SLA) </li></ul><ul><li>Findings </li></ul><ul><li>Back up SLA not found </li></ul><ul><li>Procedures have been grandfathered </li></ul><ul><li>Back up process incorporated in other SLA’s </li></ul><ul><li>Recommendations </li></ul><ul><li>Document back up policies and procedures </li></ul><ul><li>Will give users a clear process </li></ul><ul><li>Provide guidance to future employees </li></ul>
  24. 25. Lessons Learned http:// www.digitalfilms.com/mymovie.php?id =3222
  25. 26. Q + A <ul><li>What are our names? </li></ul><ul><li>What are our roles within the group? </li></ul><ul><li>How many hours did we spend to finish our project? </li></ul><ul><li>What is the benefit of having disks instead of tapes? </li></ul><ul><li>What’s the difference between redundant equipment and the data back-up? </li></ul><ul><li>Explain the backup process? </li></ul>
  26. 27. A warm THANK YOU from the Awesome 6 “ It ain’t easy being awesome….but we make it look like it is”
  27. 28. “ The Awesome 6”

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