What are they telling us? Our starting point for meeting learner needs and expectations


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Presentation at the 28th HeLF event at Strathclyde in March 2013. It describes Edge Hill University's annual student eLearning survey that aims to provide a snapshot of student ownership, use and expectations technology to support their elearning. There is now 5 years worth of data which is being used to identify trends and inform practices and developments.

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What are they telling us? Our starting point for meeting learner needs and expectations

  1. 1. edgehill.ac.uk/ls What are they telling us? Our starting point for meeting learner needs and expectations Lindsey Martin Assistant Head of Learning Services Learning, ICT & Media Technologies)
  2. 2. edgehill.ac.uk/ls • Annual survey started December 2008 as prelude to Institutional Audit 2010 • Takes pulse of VLE, TEL and strategy • A snapshot that provides rich pictures of student ownership, use and expectations of technology • Important tool in enabling us to develop our practices to meet preferences and expectations of our students • Now have 5 years worth of data and can identify trends – not simply anecdotal Background
  3. 3. edgehill.ac.uk/ls VLE Health Check
  4. 4. edgehill.ac.uk/ls Other technologies for T&L … • Facebook is the coffee shop compared to the VLE classroom • Want to be able to use mobile devices in classrooms • Blogs and wikis gaining in popularity but still niche • Few suggestions from students of what other tools/technologies could be used
  5. 5. edgehill.ac.uk/ls Preferred places of study Library consistently most preferred study space outside classes: 1. Quiet/silent areas most popular 2. Ground floor social space third popular 3. The Hub – central social space 4. 24/7 open access PC space
  6. 6. edgehill.ac.uk/ls Student Device ownership
  7. 7. edgehill.ac.uk/ls Use of University WIFI Use WIFI spaces nearly every day • Useful to check assumptions around device use – 2 years ago library removed 20 open access PCs that have now been replaced and added to • Installing additional power supply for laptops/mobile recharging in spaces not designed for user-owned devices
  8. 8. edgehill.ac.uk/ls Mobile Device Activity In general In University WIFI spaces • Accessing lecture notes before/during lectures • Receiving notifications via VLE • Students without smartphone or tablet feeling excluded • Many students were accessing VLE on mobile devices before bespoke app (Blackboard Mobile Learn)
  9. 9. edgehill.ac.uk/ls Off Campus Experience
  10. 10. edgehill.ac.uk/ls On Campus experience
  11. 11. edgehill.ac.uk/ls • Survey feedback around device ownership, use and students wanting a Blackboard ‘app’ was crucial for the Mobile Learn business case • Mobile Learn provided a catalyst for a wider conversation about the potential of mobile – multi-professional, collaborative working • Mobile Learn use continues to increase rapidly – awareness-raising, clinics, bespoke and central staff development e.g Help! My mobile is smarter than me! • Case studies providing evidence that mobile ‘friendly’ courses can enhance teaching and learning e.g. discussion forum use has significantly increased on programmes that have embraced mobile • Re-thinking student technical and learner support – mental model of a student sat at a PC is no longer the norm – could be using one of a variety of devices • Looking at classroom/lecture theatre AV provision to support multi-platform, multi-device ownership Some responses
  12. 12. edgehill.ac.uk/ls Lindsey Martin Lindsey.Martin@edgehill.ac.uk Student eLearning Survey Collection http://www.eshare.edgehill.ac.uk/1348/ LearningEdge blog post: Blackboard Mobile and Clinical Education http://blogs.edgehill.ac.uk/learningedge/2012/12/12/blackboard-mobile- and-clinical-education/ More information …