OSS Delivers For Sabah

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OSS Delivers For Sabah. MyGOSSCON 2008. Dr. Mingu Jumaan
Director,
State Computer Service Department,
Sabah State Government

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OSS Delivers For Sabah

  1. 1. OSS DELIVERS FOR SABAH : Public Service Administrative Renewals Through OSS Dr. Mingu Hj. Jumaan Director Sabah State Computer Service Department (JPKNS)‏ MALAYSIAN GOVERNMENT OPEN SOURCE SOFTWARE CONFERENCE PUTRAJAYA, MALAYSIA 5 – 6 th November 2008
  2. 2. <ul><li>Background
  3. 3. Public Service Administrative Renewals
  4. 4. Challenges
  5. 5. Critical Success Factors
  6. 6. Expectations on OSS Delivery
  7. 7. Conclusion </li></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  8. 8. SABAH : THE LAND BELOW THE WIND Sitting on the northernmost tip of Borneo, the third largest island in the world
  9. 9. OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS <ul><li>Sabah is one of the state in the Federation of Malaysia
  10. 10. Second largest state with the size of 74,000 km squares
  11. 11. Sabah State Public Service had started to undergo the process of transformation enabled by IT with the launching of Sabah.Net and EG in September 1997 </li></ul>
  12. 12. <ul><li>Transformational intent is to achieve the State Public Services' mission, that is : </li></ul>“ A fully networked and functioning Electronic Government System.” <ul><li>State Public Service IT implementation had been guided by the State IT Master Plan with the vision and mission as follows: </li></ul>Vision – To achieve administrative renewal and bring the government closer to its citizens. Mission – To facilitate the reinvention of government through the strategic deployment of information and multimedia technologies. OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  13. 13. <ul><li>Need to to enhance further the quality of State Public Service Delivery
  14. 14. Needs to adopt OSS to move forward </li></ul><ul><ul><ul><li>Considering Sabah capabilities and capacities </li></ul></ul></ul><ul><ul><li>Focus to State vision and mission on implementation of EG
  15. 15. Due to existing constraints; and
  16. 16. To align with the Federal initiative on OSS delivery </li></ul></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  17. 17. <ul><li>Need to enhance further the quality of State Public Service Delivery
  18. 18. Needs to move forward to adopt OSS </li></ul><ul><ul><ul><li>Considering Sabah capabilities and capacities </li></ul></ul></ul><ul><ul><li>Focus to State vision and mission on implementation of EG
  19. 19. Due to existing constraints and follow suite the Federal initiative on OSS delivery </li></ul></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  20. 20. <ul><li>Need to undergo Public Service Administrative Renewals by focusing on : </li><ul><li>Structure And Processes
  21. 21. People
  22. 22. Technology and Contents </li></ul></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  23. 23. <ul><li>Restudy of the State Administrative System
  24. 24. Restructure and aligning the government departments/agencies
  25. 25. Identify, reengineer and transform existing business processes that need to be automated
  26. 26. Identify processes where OSS can deliver </li></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  27. 27. Focus On People <ul><li>Bridging the digital divide </li></ul><ul><li>Equal access by all
  28. 28. Awareness programs
  29. 29. Skills enhancement </li></ul><ul><li>Friendly and humane interface </li></ul><ul><li>Towards simplicity </li></ul><ul><li>Clients' need vs technical requirement
  30. 30. Masters vs Salves of technologies </li></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  31. 31. Initiatives On People <ul><li>Awareness Seminars (OSCC MAMPU) </li></ul><ul><ul><li>Attended by at least 200 IT personnel and Senior Staff
  32. 32. Gained interest and commitment of senior officers </li></ul></ul><ul><li>ICT seminars and RoadShows </li></ul><ul><ul><li>Latest Seminar 31 st Oct - 2 nd November </li></ul></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  33. 35. OSS ROADSHOW KENINGAU KOTA MARUDU KOTA KINABALU
  34. 36. Initiatives On People <ul><li>IT Training to IT Personnel </li><ul><li>To be Trainers in Sabah
  35. 37. Specialized in </li><ul><li>System Softwares
  36. 38. Application Softwares and
  37. 39. Office Softwares </li></ul></ul></ul><ul><li>Training to the State Civil Servants </li><ul><li>Development Tools
  38. 40. Open Office </li></ul></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  39. 41. OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS FOCUS ON TECHNOLOGY & CONTENT Bring services to the people, not people to the services Make services available “anytime, anywhere, and to anyone” Share Information and knowledge widely Be Transparent One Government – One Access Point
  40. 42. <ul><li>System and Web Developments </li><ul><li>Firewall used in State Data Center
  41. 43. On-line portal for the 5 th BIMPEAGA (Orchid Congress and Conference)
  42. 44. E-Mail Tracking System (GATS-Tani)
  43. 45. KSIT-KPIM Webcal Application System.
  44. 46. Mileage Allowance Claim
  45. 47. Jabber Instant Message Network Protocol </li></ul></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS Technology & Contents Implementation
  46. 48. <ul><li>Replacement of unlicenced softwares in existing computers
  47. 49. Training and Seminars in Year 2008 alone </li><ul><li>5 seminars carried out
  48. 50. Participants more than 600
  49. 51. Trainings : </li><ul><li>By October : about 320 participants trained
  50. 52. Conducted all over the state
  51. 53. 9 more courses to be implemented in 4 branches by Dis 2008 </li></ul></ul></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS Achievement on OSS Implementation
  52. 54. <ul><li>Information About OSS Relayed to the Public </li></ul><ul><ul><li>Newspapers
  53. 55. E-Desa – training the publics to use OSS </li><ul><ul><li>Target : the public, NGO's </li></ul></ul></ul></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  54. 56. <ul><li>Awareness Team – NABALUX “The Sabah Government Open Source Drivers”
  55. 57. Web Development Using Open Source Applications eg, Mysql, Apache, and PHP
  56. 58. OpenOffice installation and usage
  57. 59. Results Shown in Analysis Carried Out (May 2008) to respond to Questionnaires by OSCC : </li></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS Achievement on OSS Implementation
  58. 62. Perceived Benefits of OSS
  59. 63. <ul><li>Usage Of OSS </li></ul><ul><ul><li>File Transfer Protocol (FTP) server using RedHatv7.1 OS
  60. 64. Domain Name Server (DNS) server using RedHatv7.2 OS and BINDS
  61. 65. Fedora Core 3 as Workstations and Servers </li></ul></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS Achievement on OSS Implementation
  62. 66. <ul><li>In achieving PS Administrative renewals, challenges faced are </li><ul><li>To change the people's mindset </li><ul><li>To change from using Proprietary softwares to OSS </li></ul><li>Budget
  63. 67. Lack of skilled and professional support
  64. 68. Compatibility of OSS with hardwares
  65. 69. Cyber Security threat </li><ul><li>Depends on the level of expert ism of our people </li></ul></ul></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  66. 70. <ul><li>Commitment of Top Management and Personnel
  67. 71. Availability of CIO group as catalyst
  68. 72. More IT Training for Staff of Public Service
  69. 73. Availability and Reliability of EG content
  70. 74. Smart partnership and collaboration with Federal Agencies (Training, guidance, references etc) </li></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  71. 75. <ul><li>Expectations </li><ul><li>To be independent from proprietary software applications
  72. 76. To ensure availability of acquired/self experts
  73. 77. To reduce digital divide
  74. 78. To reduce/save cost </li></ul></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  75. 79. <ul><li>Expectations </li><ul><li>To be f ully specialized professional Open Source web development team </li></ul></ul><ul><ul><li>To Implement full network capabilities(from Domain Controllers(DC), LDAP Directory Services, DNS, etc.)‏ “Using non-proprietary software” </li><ul><li>Self - reliance </li></ul></ul></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  76. 80. <ul><li>Expectations </li></ul><ul><ul><li>To be able to Use Non-proprietary software to secure networks </li></ul></ul><ul><ul><ul><li>“ Anti-Virus applications, Firewalls ” </li></ul></ul></ul><ul><ul><li>To Help the public sector to be aware and to open their minds to alternative software </li></ul></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  77. 81. <ul><li>IT does not transform Public Service and the Public Service cannot be transformed without IT
  78. 82. IT as enabler of the transformation
  79. 83. Importance of IT make the renewal process happened
  80. 84. Boosted by the introduction of OSS
  81. 85. Need to manage OSS to bring full potential to the government </li></ul>OSS DELIVERS FOR SABAH: Public Service Administrative Renewals Through OSS
  82. 86. THANK YOU

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