Driving SuccessfulTransformation by SAPSusan BorSenior VP of Talent Acquisition, SAPElizabeth BrownSr. Director HR, Linked...
When the journey has started….	                                                                       TA Function not     ...
What has been done….	  Organization                               Buildadjustment                                 VisionTr...
What has been done…. Organization Update                                                                                  ...
What has been done…. TA Roadmap	  TA	  Vision	  Mission	                                  THE	  JOURNEY	          OUR	  AP...
What has been done….                                                                         bi	  weekly	  calls	      Tra...
What has been done….Giving confidence to team	  Regional	  Kick	  Offs	                       "   Regional Kick Offs in Hei...
Let’s get into action!	  Focus on Quality of Hire               Employer Brand Business Case" What have been the best tact...
Thank youContact information:Susan BorHead of Talent Acquisition SAP
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LinkedIn Talent Connect Europe 2012: Driving Successful Transformation by SAP

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Susan Bor of SAP shared her journey to date that has seen her manage a high performing recruiting team who have successfully reduced cost and time to hire and is now taking the next step, implementing tactics and a long term strategy that is focused on quality of hire. Learn from the experiences of SAP on how to work cross functionally to positively influence senior management and peers.

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LinkedIn Talent Connect Europe 2012: Driving Successful Transformation by SAP

  1. 1. Driving SuccessfulTransformation by SAPSusan BorSenior VP of Talent Acquisition, SAPElizabeth BrownSr. Director HR, LinkedIn 1
  2. 2. When the journey has started….   TA Function not Big reduction of TA delivering the numbers staff at SAP in 2009 for the biz Strong process Revenue miss focus, very little in Q1 2010 focus on quality TA team acting as individuals – not as a teamTA not connectedto the biz lines©  2012 SAP AG. All rights reserved. Public 2
  3. 3. What has been done….  Organization Buildadjustment VisionTrack ConfidenceExecution to team ©  2012 SAP AG. All rights reserved. Public 3
  4. 4. What has been done…. Organization Update SVP  Talent  Acquision   Execuve  Assistant   Susan  Bor   PMO   (Walldorf/UK)   Global  Service  Delivery   Regional  Service  Delivery   Global  Service  Enablement   Employer  Global  Exec   Global    Early     Head  of   Head  of  APJ   Head  of   Planning  and   Global  TIP     Brand     Technology   Search   Talent   Americas     EMEA/DACH   Operaons     &  Markeng                   Board  Area  Liaison         Cloud   GCO  Sales   OPD   Co    CEO   F&A   HR       ©  2012 SAP AG. All rights reserved. Public 4
  5. 5. What has been done…. TA Roadmap  TA  Vision  Mission   THE  JOURNEY   OUR  APPROACH   Vision Talent   3   Soluons   Business Imperatives for SAP How?   Success Quality-­‐Based   Recruing   2   Recruing  Services   Mission 1   ©  2012 SAP AG. All rights reserved. Public 5
  6. 6. What has been done…. bi  weekly  calls   Track ExecutionBoard Candidate" Operational topics: Budget, Demand… " Marketing activities & budget" OpsReviews: Executive, Early Talent, " Candidate Survey Regional, Diversity FOUR  LENSES   " Main candidate stats: Time to offer / start, application volume / conversion rate, etc. " Competitive intelligence / Channels Board Candidate" Projects: Employer of choice, internal " Projects: Candidate survey, EVP roll out, hiring, Diversity, etc. Client Team career website, candidate commsClient Team" Client satisfaction KPIs: Aged vacancies, +  TECHNOLOGY   " HR Update short term turnover , etc. " Team stats: absence, productivity, etc." Hiring manager survey " Talent development" Client activities " TA employee comms" Projects: Quality surveys, reporting, HR comms " Projects: Comms plan, learning & development plan, operating model ©  2012 SAP AG. All rights reserved. Public 6
  7. 7. What has been done….Giving confidence to team  Regional  Kick  Offs   " Regional Kick Offs in Heidelberg, Philadelphia, Shanghai " Whole Management Team present, more than 200 participants " Very interactive agenda with lots of networking " Excellent feedback by participants Story  Teller   Workshops   " Workshops designed to help TA staff to present the SAP Employer of Choice story by making it personal and relevant " Good bonding & retention exercise since strengths of SAP made very tangibleInvolvement  &  inclusion   " Ongoing transparent & honest communication about what is happening at SAP and within TA " TA staff could volunteer to participate in global projects ©  2012 SAP AG. All rights reserved. Public 7
  8. 8. Let’s get into action!  Focus on Quality of Hire Employer Brand Business Case" What have been the best tactics " What has worked well in for getting the business buy in to building business cases for quality of hire over time and/or investment in the employer cost? brand?Recruiting Capabilities Recruiter EVP" What does recruiter excellence " What does a professional look like in a world being changed recruiter want from an in daily by technology? house organisation?©  2012 SAP AG. All rights reserved. Public 8
  9. 9. Thank youContact information:Susan BorHead of Talent Acquisition SAP

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