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Symphony Teleca Reduces Time to Hire with a Virtual Talent Pool | LinkedIn Case Study


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To anticipate business needs, Symphony Teleca created a virtual pool of talent using LinkedIn Talent Solutions. As a result, the company significantly reduced their time to hire and cost of hire.

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Symphony Teleca Reduces Time to Hire with a Virtual Talent Pool | LinkedIn Case Study

  1. 1. Talent Solutions Symphony Teleca Case Study Reducing time and cost to hire “ Finding candidates with varied skill sets across the globe, at one place, through one platform, is a herculean task. LinkedIn has helped us reach out to this pool of talent, all under one roof, at the same time ensuring that our quality is never compromised.” Arif Khan, Global Recruitment Head, Symphony Teleca Company Profile Highlights: • Created virtual pools of talent aligned to present and anticipated business needs • Increased awareness of the Symphony Teleca employer brand with desired target audience • Increased monthly unique visits to their career page on LinkedIn by 200% Symphony Teleca Corporation, headquartered in Palo Alto, California, is the world's first services company dedicated exclusively to helping clients manage the global convergence of software, the cloud and connected devices. They deliver solutions for product and service innovation with contemporary product development, systems integration, analytics and managed services to hundreds of organizations around the world across all major verticals. Symphony Teleca's 5,800 employees support customers from 35 offices globally, including delivery centres in China, Europe, India, South America and the U.S. Approach: Business Challenge: Creating a virtual pool of talent Quality of Talent is one of the most important metrics for Symphony Teleca. Given the high focus on quality, time to hire was stretched beyond SLAs impacting the overall business. Adding to this, the need for candidates across geographies with varied skill sets meant that the recruiters had to search for talent across various sources which hampered their productivity. Acquiring the right profiles, screening them & turnaround time were mammoth issues with high expenses incurred. • Company follower base increased by 300% • Positively impacted quality of hire, which in turn reduced time to hire considerably The approach taken by Symphony Teleca was “Keep supply ready to meet future demand”. “LinkedIn provides a unique advantage where you can create a potential pool of talent who have shown interest in your organisation. They remain updated with the recent developments in our company, bringing down the amount of convincing that our recruiters otherwise engage in. And this is a huge time saver in any recruitment process,” says Arif Khan.
  2. 2. The Symphony Teleca career page on LinkedIn became a central point for prospective candidates with relevant and updated content on the employee experience, what it’s like to work here, and key messages from the company leadership. In parallel, they also launched “Work With Us” ads that showed relevant job opportunities to LinkedIn members viewing their current employees’ profiles. This resulted in building a strong pool of relevant talent that can be easily tapped into when looking to fill upcoming positions. Arif Khan, Global Recruitment Head at Symphony Teleca India | Computer Software Current Symphony Teleca Previous Increased effectiveness of the Talent Acquisition organization In addition to creating a virtual pool of talent, there are two main reasons which have contributed towards reducing the time and cost to hire. • Professional Profile of Record “A LinkedIn profile brings to fore certain critical aspects of the candidates – credibility, skill sets and recommendations which are much more than what a static resume provides.”, says Arif Khan. Symphony Teleca recruiters appreciate how much faster the recruiting process has become simply by not contacting irrelevant candidates. Symphony Services, Aztec, Simplex Solutions Education Bangalore University Send Arif InMail 500+ connections Contact Info • LinkedIn Recruiter’s Advanced Search and Filtering Options “The Recruiter product has advanced search options which has caused a phenomenal improvement on our time to source and thereby time to hire”, adds Arif Khan. With these new social recruitment tools, the Talent Acquisition team in Symphony Teleca have transformed the way they attract and engage talent today positively impacting their reputation in the organization. Convert your employees into your talent brand ambassadors “95% of our existing employees are on LinkedIn and we encourage them to be active with up-to-date profiles and leverage the platform as a professional networking tool. Apart from socialising and connecting, it provides them with a unique opportunity to refer candidates to the right profiles through our system,” Arif Khan shares. “ LinkedIn provides a unique advantage where you can create a potential pool of talent who have shown interest in your organization. This is a huge time saver in any recruitment process.” Arif Khan, Global Recruitment Head, Symphony Teleca Visit to know more about LinkedIn Talent Solutions or you can write to us at Copyright © 2013 LinkedIn Corporation. LinkedIn, the LinkedIn logo, and InMail are registered trademarks of LinkedIn Corporation in the United States and/or other countries. All other brands and names are the property of their respective owners. All rights reserved.