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B 1 rinna and rinna

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B 1 rinna and rinna

  1. 1. Rinna x rinna Keizo Fujiwara Program Manager - Search Technology Center Japan keizof@microsoft.com
  2. 2. Demo
  3. 3. What kind of pizza shall I order? Hey, it’s been a while! Hello.
  4. 4. Emotional Connection
  5. 5. INTELLIGENCE HUMANNESS
  6. 6. 0 1 2 3 4 Million 4M friends talked to Rinna 2015.Aug 2016.Sep
  7. 7. Empower every character with rinna
  8. 8. Akiko-chan powered by rinna LAWSON official account 20M friends on LINE
  9. 9. Profile Sassy High school girl Lawson crew College student Role Chatbot showcase Company official character Tone おはよぉヾ(。・v・。)ノ♡ おはようございます(^^)
  10. 10. Demo
  11. 11. How it works
  12. 12. System overview LINE Business Connect Chat worker Response worker Response queue Image worker Response queue Core worker Response queue
  13. 13. • Scale out core-worker servers Load handling at push message • Light-weight mode for high-cost features • User sticky busy message for fallback -5 -3 -1 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 PUSH MESSAGE
  14. 14. Chat worker User message Product Trigger Response Chat Ranker Product Ranker Product ModelChat Model
  15. 15. Variants / Typo Text Style Gobi Style Style 1 • ~ございません • ~でしたか • ... Style 3 • ~だろ • ~か • … Style 2 • ~じゃない • ~なの • ...
  16. 16. (❀╹◡╹)ノ☆ ('-'*)オハヨ♪ ☆ヽ(o_ _)oポテッ ポリポリ(๑•◌॒̀ ◌ູ ◌॒•́๑)ポリポリ ⁽⁽◝( •௰• )◜⁾⁾≡₍₍◞( •௰• )◟₎₎ ⊂( ・∀・) 彡 =͟͟͞͞ ⌧ �(๑`^´๑)�༄༅༄༅༄༅༄༅)`Д´)アヂィ! •◌ू(ᵒ̴̶̷ωᵒ̴̶̷*•◌ू) ​ )੭◌ु⁾ もきゅ~ <remove> (^^) ♪ Kaomoji Combination of characters to express emotion Kaomoji Conversion Model
  17. 17. Machine- learning filter Manually maintained filter Profanity filter
  18. 18. 15+ messages/session 30% coupon redemption (in a week)
  19. 19. Be our friend! Free coffee coupons for LAWSON Rinna’s Puromaido LINE Beacons deployed at Foyer B

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