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Vermette UF 300 Chapter 10 Relate

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Vermette UF 300 Chapter 10 Relate

  1. 1. Chapter Ten: Relate Relationships, Diversity, and Multigenerational Differences We must learn to live together as brothers or perish together as fools. Martin Luther King Jr. Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 1
  2. 2. Chapter Goals Learning • Understand why it is important to respect people from diverse backgrounds • Respect people's opinions that are different from yours • Understand the concept of globalization and the impact on personal and work relationships Ability • Work more effectively in a company that has a diverse, multi-generational workforce • Determine the type of workplace culture in which you feel most comfortable Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 2
  3. 3. Simple Actions for Building Good Relations • Tell people about the good things they have done. • Compliment others when they do the right thing. • Be a good listener and confidante. • Accept and learn from feedback. • Criticize but end with praise. • Take time for yourself and others. • Apologize for wrongs. • Treat others fairly. • Be generous with praise. • Always tell the truth. Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 3
  4. 4. Components of an Educated Person Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 4
  5. 5. Elements of Diversity Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 5
  6. 6. Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 6
  7. 7. Span of Corporate Culture Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 7
  8. 8. Workforce Diversity: Think Globally, Act Locally • Act with compassion and understanding for others. • Understand that other cultures are different from ours. • Travel and experience other parts of the world. • Examine multiple viewpoints and make decisions respectful of others. • Listen carefully, think differently. • Understand historical perspectives to grasp current tensions. Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 8
  9. 9. Working with People in Your Office Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 9
  10. 10. Diversity Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 10
  11. 11. Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 11
  12. 12. Forms of Outlawed Discrimination Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 12
  13. 13. Components of a Closed Mind Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 13
  14. 14. Chapter Reflections Chapter 10, Cornerstones for Professionalism, 2/e, Pearson Education 14

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