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Vertsol Report

for VERTSOL Report

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Vertsol Report

  1. 2. <ul><li>Company Name: Sydney’s Cellphone Shop </li></ul><ul><li>Location: </li></ul><ul><ul><li>Blk. 3, Lot 14 of Mon Tang Ave. (formerly Balibago Rd.), Angeles City, Pampanga </li></ul></ul><ul><ul><li>Star Mall San Fernando City, Pampanga </li></ul></ul><ul><ul><li>Entertainment Center of SM Clark, Angeles City, Pampanga </li></ul></ul>
  2. 3. <ul><li>Independent Retailer </li></ul><ul><ul><li>Owned by Jason E. Dabu </li></ul></ul><ul><ul><li>Established in October 2003 </li></ul></ul>
  3. 4. <ul><li>Specialty store </li></ul><ul><ul><li>The shop offers different brands and models of cellular phones that ranges from the low-end to high-end models </li></ul></ul><ul><ul><li>They also offer prepaid cards, Subscriber Identity Modules (SIM Cards), and phone accessories </li></ul></ul>
  4. 5. <ul><li>World-Wide Web </li></ul><ul><ul><li>The shop posts online ads of and prices of their available units at </li></ul></ul><ul><ul><li>Owner gives his contact numbers to sure buyers and delivers the unit upon deposit on his bank account. </li></ul></ul>
  5. 7. <ul><li>Store Location </li></ul><ul><ul><li>Established three (3) stores in the main cities of Pampanga to better serve customers buying from their shop. </li></ul></ul>
  6. 8. <ul><li>Operating Procedures </li></ul><ul><ul><li>Customer comes in </li></ul></ul><ul><ul><li>Salesperson greets customer and offers assistance in phone selection </li></ul></ul><ul><ul><li>When customer decides to buy a phone, the salesperson gets the whole package of the item and briefs the customer about the contents of the package </li></ul></ul><ul><ul><li>Once customer pays, an Official Receipt is issued. </li></ul></ul>
  7. 9. <ul><li>Operating Procedures </li></ul><ul><ul><li>Three copies of the Official Receipt are produced. One for the customer for warranty claims, one for legal requirements, and another one for records-keeping. </li></ul></ul><ul><ul><li>The third copy is also the copy used by a personnel to liquidate the purchase on a journal which is later computed and reviewed by the owner to check gains and losses. Copy of this journal is also submitted to the BIR and DTI. </li></ul></ul>
  8. 10. <ul><li>Operating Procedures </li></ul><ul><ul><li>Legal letters and bills delivered to the business are immediately sent to the owner’s home or claimed by the owner given that he’s on the store. Owner manually computes these bills, total, and subtract the bills from his stores’ earnings. </li></ul></ul><ul><ul><li>For online purchases, the owner gets the item from one store and ships the item once payment is made. Online selling is done via an intermediary website: </li></ul></ul>
  9. 11. <ul><li>Goods or Services offered </li></ul><ul><ul><li>Mobile phone units from different brands, namely Nokia, Samsung, Sony Ericsson, etc. Generic phones (aka China phones) are also offered. </li></ul></ul><ul><ul><li>Accessories for different mobile phones </li></ul></ul><ul><ul><li>Prepaid cards </li></ul></ul><ul><ul><li>SIM cards </li></ul></ul><ul><ul><li>Loading Services </li></ul></ul>
  10. 12. <ul><li>Pricing Tactics </li></ul><ul><ul><li>Undisclosed by owner as of current writing. </li></ul></ul>
  11. 13. <ul><li>Store Atmosphere </li></ul>
  12. 14. <ul><li>Customer Services </li></ul><ul><ul><li>For warranty claims, store processes the customer’s unit free of charge. </li></ul></ul><ul><ul><li>Assistance in loading prepaid cards. </li></ul></ul>
  13. 15. <ul><li>Promotional Methods </li></ul><ul><ul><li>Solely involves online posting on </li></ul></ul>