For example, if you value equal rights for all and you go to work for an organization that treats its managers much better than it does its workers, you may form the attitude that the company is an unfair place to work; consequently, you may not produce well or may perhaps leave the company. It is likely that if the company had a more egalitarian policy, your attitude and behaviors would have been more positive.
personal and organizational values
PERSONAL ANDORGANIZATIONAL VALUES Reporter: LOLITA B. ORLANDA MAED
DEFINITIONS AND PURPOSESVALUES • customs or qualities within a society that are regarded in a particular way as guiding principles for behavior and action. • a person’s sense of right and wrong or what “ought” to be. • tend to influence attitudes and behavior.
Human relationships are based on one’s personal and organizational values. Personal Corporate Human relationships Values Values Values that Composite of individuals personal hold and allow values, and to guide their more; that is, activities the sum of all including work the parts is greater than the individuals
BUSINESS ETHICSeffects of one’s decisions on many publics – employees, customers, even competitorsfailure to consider these diverse publics results in unnecessary firings, reorganizations, and personal frustrations that stifle an organization. Fundamental themes of human relations Empathy Human dignity Individual differences
The Golden Rule:• “Do unto others as you would have them do unto you.”“Do unto the other feller the way he’d like to do unto you” Edward Westcott American Novelist
“Ethics Check” Questions:• By Blanchard and Norman Peale –Is it legal? –Is it balanced? –How will it make me feel about myself?
HonestyIs refraining from lying, cheating, or stealing;It is being truthful, trustworthy, and sincere. Giving a fair day’s work for a fair day’s pay…
IntegrityThe willingness to take charge, be decisive, and suffer the consequences of defeat- accepting the blame when things go wrong. Integrity is not a conditional word. It doesn’t blow in the wind or change with the time weather. It is your inner image of yourself, and if you look in there and see a man who won’t cheat, then he never will. John D. MacDonald The Turquoise Lament
Workplace Honesty If you are concerned about ethics,dishonesty, and crime in the workplace,the best thing you can do is promoteprograms, ideas and a workplaceenvironment that encourage a healthycommitment to the organization…Peoplewho identify with the organization are lesslikely to steal from it or to engage inbehavior that harms it.
LoyaltyBeing aware having the foresight to appreciate and involve employeesrewarding and being responsive to employee needsis a two-way street-who on the street is not as important as knowing that There is a reciprocal relationship
Mutual Trust/Mutual RespectDominating factors in achieving the proper balance between employers and employees.Cornerstones of employees’ relationshipsThe key to effective teamworkMust be earned and developed overtime
Commitment and RenewalCommitment Allowing people to do things on their own willingly a two-way street
Quality and ServicesA commitment to improved quality and doing things right the first timeBeing nice to customers/clients Showing and acting upon real, substantial concern for employees and providing real, substantive service for customers/clients