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Invisible Design & Calm Technology

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Invisible design often equals great design. It is first when you notice something is wrong, that it is considered to be bad design.

This talk reveals how we can start improving the way we communicate status and information so that people can accomplish their goals with the least amount of energy spent.

Published in: Design

Invisible Design & Calm Technology

  1. 1. People accomplishing goals with the least amount of energy spent Invisible Design
  2. 2. Practice Lead Insight & Trends Concept Developer / UX Designer Norwegian, Turkish and sort of American Interests: IoT, dancing and painting Lillian Ayla Ersoy
  3. 3. My iPhone today . . . WTF??!!
  4. 4. WELCOME TO AN INBOX FULL OF MEANINGLESS NOTIFICATIONS!
  5. 5. Picture credit: Margaret Berger "Apologize" - Official Music Video youtube.com/watch?v=C7Ef13jDHbo SERIOUSLY?! I JUST CHOSE TO 
 MAKE MY SCREEN FULLSIZE! 
 WHY ARE YOU 
 ASKING ME THIS???
  6. 6. Picture credit: support.apple.com/en-au/HT202549 MESSAGES EVERYWHERE. A DREAM COME TRUE OR A NIGHTMARE!?
  7. 7. HOW MANY TIMES DO I HAVE TO 
 TURN OFF NOTIFICATIONS? 
 PLEASE STOP DESTROYING 
 MY WORK FLOW!
  8. 8. Picture credit: imore.com/facebook-messenger-updated- native-apple-watch-app-split-screen-multitasking-more YEA, SURE. JUST CHECK YOUR MESSAGES IN THE MIDDLE OF 
 OUR CONVERSATION.
  9. 9. We need to start thinking about the consequences these interactions create. 
 Stop disruption and distractions.
  10. 10. Technology shouldn’t require all of our attention, just some of it, and only when necessary. - Amber Case, Author of Designing Calm Technology
  11. 11. 4PRINCIPLES OF 
 CALM TECHNOLOGY
  12. 12. FIRST PRINCIPLE OF CALM TECHNOLOGY Technology should require the smallest amount of our attention. 
 
 http://www.calmtech.com/
  13. 13. SECOND PRINCIPLE OF CALM TECHNOLOGY Technology should inform and encalm. 
http://www.calmtech.com/
  14. 14. THIRD PRINCIPLE OF CALM TECHNOLOGY Technology should make use of the periphery. 
 
 http://www.calmtech.com/
  15. 15. FOURTH PRINCIPLE OF CALM TECHNOLOGY Amplify the best of technology and the best of humanity. 
http://www.calmtech.com/
  16. 16. Let’s start by improving on-screen interactions.
  17. 17. Is this the best way to notify over time?
  18. 18. Picture credit: https://newsroom.uber.com/app- updates-for-deaf-and-hard-of-hearing-partners/
  19. 19. The most profound technologies are those that disappear. 
 They weave themselves into the fabric of everyday life until they are indistinguishable from it. —Mark Weiser, Ubiquitous Computing Calm Technologies, Amber Case
  20. 20. Source: https://www.safaribooksonline.com/library/view/calm-technology/9781491925874/ch01.html Designing for the next 50 billion connected devices Diagram: Waves of computing, inspired by Mark Weiser and John Seely Brown’s three phases of computing in “The Coming Age of Calm Technology,” Xerox PARC, 1996. RATIO OF PEOPLE TO DEVICES 1 device to many people 1 device 
 to 1 person Many devices to one person 1940-60 1960 - 1990 1990 - 2016 2016 >> Mainframe Computers Desktop Computing Cloud Computing Software as a Service Ubiquitous Computing
  21. 21. INVISIBLE TECHNOLOGY: Electricity is all around us. It works in the background without requiring our attention.
  22. 22. The invisible interface: On-screen interactions REPLACED with discreet signals. 

  23. 23. “2016 will be the year technology interacts directly with humans”, The Wired World in 2016, WIRED Magazine Picture credit: architects-toybox.com/wp-content/uploads/2013/10/Grey-angled.jpg August Smart Lock creates invisible notifications 
 with proximity and movement
  24. 24. Picture credit: irobot.com/For-the-Home/Vacuum-Cleaning/Roomba.aspx Roomba communicates 
 status with sound and color
  25. 25. Picture credit: http://news.softpedia.com/news/ amazon-echo-is-ready-for-the-public-485059.shtml Alexa communicates with light, animation and color
  26. 26. Picture credit: http://nhpr.org/post/92814-enchanted- objects-regulating-robots-prison-gang-origins Glow cap alerts you with a combination of light and sound
  27. 27. http://www.forbes.com/sites/leoking/2014/07/15/google-smart-contact-lens-focuses-on-healthcare-billions/#6bf236e01dfa A smart contact lens from Novartis & Google 
 measures a diabetics’ blood sugar levels
  28. 28. As sensor technology becomes more accessible, it will be the designer's job to curate how this information is fed into our lives. —Yves Béhar, Founder Fuseprosjekt “2016 will be the year technology interacts directly with humans”, The Wired World in 2016, WIRED Magazine
  29. 29. AND IF ALL ELSE FAILS . . . How great would it be if a “shh” activated “Don’t disturb”! 
Idea Copyright: Lillian Ayla Ersoy - 10.februar 2016 - Oslo, Norway
  30. 30. Thanks! Tweets @lillaylaux slideshare.com/lillayla lillayla.com
  31. 31. Further reading / watching: Amber Case: Calm technology and the future of the interface https://vimeo.com/109208424 Designing Calm Technology Amber Case http://www.calmtech.com/ The Wired World in 2016 Wired Magazine Google Smart Contact Lens Focuses On Healthcare Billions http://www.forbes.com/sites/leoking/2014/07/15/google-smart-contact-lens-focuses-on- healthcare-billions/#7d7a7c741dfa

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