Day 2 p3 - automation

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Day 2 p3 - automation

  1. 1. PERFORM BETTER WITH HP DATA CENTER AUTOMATIONManoj RaisinghaniDirector, Product MarketingHP SOFTWARE2012 ©2010 ©2012 Hewlett-Packard Development Company, L.P. 1 ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice The information contained herein is subject to change without notice
  2. 2. Business is outpacing IT Business is adopting cloud 2.5x faster than IT1 WHY: speed, flexibility, economics By 2014 CIOs will have lost effective control of 25% of their organizations IT spending By 2015 20% of all enterprise IT shops will get their services from service brokersSources:1. Ignoring Cloud Risks A Growing Gap Between I&O AndThe Business, Forrester Research, Inc., March 24, 2011© Copyright 2012 Hewlett-Packard Development Company, L.P.
  3. 3. Role of IT – the builder and broker of services 1. 4. MANAGE AND SECURE TRANSFORM across legacy applications legacy infrastructure and cloud assets and applications and processes 3. 2. BUILD CONSUME private and hybrid public services cloud services securely 3© Copyright 2012 Hewlett-Packard Development Company, L.P.
  4. 4. • Every business and IT leader—has or should have a performance system. • It can and should be digitized and automated. • It’s important that its coverage is comprehensive. • And cascaded throughout the organization. • It can continuously improve by featuring best practices from the broader professional community.© Copyright 2012 Hewlett-Packard Development Company, L.P.
  5. 5. The HP IT Performance SuiteComprehensive, Connected, Flexible EXECUTE SYSTEMATICALLY Strategy, Planning and Governance SECURE PROACTIVELY Security Intelligence and Risk Management BUILD FASTER OPERATE SIMPLY STORE EFFICIENTLY Application Lifecycle Automation Information Lifecycle Management and Assurance Management COLLABORATION, ORCHESTRATION, ANALYTICS5 ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
  6. 6. The Operations Scorecard – VP of Ops© Copyright 2012 Hewlett-Packard Development Company, L.P.
  7. 7. Allows you to drill down to each service© Copyright 2012 Hewlett-Packard Development Company, L.P.
  8. 8. Our Focus today© Copyright 2012 Hewlett-Packard Development Company, L.P.
  9. 9. HP simplifies operations across the lifecycle Releases integrated with Service ALM Automation (Provision, orchestrate, Self Serve deploy apps, compliance ) Service Delivery Service (private, hybrid Assurance delivery, (Monitor Availability manage change) & Performance)© Copyright 2012 Hewlett-Packard Development Company, L.P.
  10. 10. TOPICS - DCA1. Situation …2. Why automate the DC3. Automate everything!4. Business cases5. Others have done it!6. Takeaway10 ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
  11. 11. What is holding companies back today? AS IS DESIRED STATE Deploy security patch 2 days 3 minutes Discover network vulnerability 2 weeks 2 minutes What is Automate compliance of 800 servers 32 weeks 2 days desired? Provision new storage 4-8 hours 15 minutes Deploy application updates to 2600 servers 2 weeks 20 minutes Provision & configure 600 windows servers 3-4 months 2 weeks© Copyright 2012 Hewlett-Packard Development Company, L.P.
  12. 12. What is needed? Across all IT silos and An automated approach to technologies IT management of a business service Data Center Automation© Copyright 2012 Hewlett-Packard Development Company, L.P.
  13. 13. Prepare your data center to harness the power of HP’s solution© Copyright 2012 Hewlett-Packard Development Company, L.P.
  14. 14. Provision what’s Enforce Baseline needed standards what’s there and when and it is compliance Manage needed hetero- Ease your Automate path to geneous & maintenance private or virtualized infra. hybrid delivery Understand Accelerate clouds configurations, time to Reduce risk dependencies, market by by defining, and resource automating auditing, and allocations. resource and enforcing Simplify best Increase service operations Reduce cost practices.9 utilization. deployments Enable the with single of repetitive integrated changes. data center suite to be a service provider 14© Copyright 2012 Hewlett-Packard Development Company, L.P.
  15. 15. The Approach Automate everything you can in the DC© Copyright 2012 Hewlett-Packard Development Company, L.P.
  16. 16. In 3 steps … using HP’s Automation Automate Service Automate IT Delivery Processes Automate Tasks Automate Standardize on provisioning and Replace routine best practices private cloud manual tasks Free up • Increase IT agility Cut service resources for and quality delivery time from new projects • Define the months to hours services© Copyright 2012 Hewlett-Packard Development Company, L.P.
  17. 17. Automate Infrastructure through the Application Applications Web servers Application Application servers Automation Databases Operating System Virtual servers Servers Infrastructure Virt. networks Networks Automation Virt. storage Storage© Copyright 2012 Hewlett-Packard Development Company, L.P.
  18. 18. PRIVATEFollow the Automation Adoption Cycle CLOUD HYBRID CLOUD 1 1 Automate elements & tasks Baseline, provision, change, manage Automate compliance IT tasks Automated Data Automate Center Integrate networks 3 4 mgmt 2 Automate common IT processes systems Automate repeatable IT processes 2 across all infrastructure tiers, IT groups Automate 3 and systems storage Links to Links to 2 3 Automate application Bus. 3 Automate the entire Data Center servers source service Visualize, report on, and secure, all elements of a business service through 2 3 control mgmt unified interfaces Automate systems apps & db Links to IT service 4 Integrate management systems mgmt Automate end-to-end processes and share information across all tools and application development systems.© Copyright 2012 Hewlett-Packard Development Company, L.P.
  19. 19. Ensure the 5 imperatives … Deep Visibility Optimize Operations Data and Process Integrations Business Service Focus … with Automation Mitigate Risk© Copyright 2012 Hewlett-Packard Development Company, L.P.
  20. 20. Realize the value proposition in … - traditional delivery - cloud delivery© Copyright 2012 Hewlett-Packard Development Company, L.P.
  21. 21. Efficiency Task and Process Automation is about Result •Better Utilization Time Money •Manage Risk •Accelerate time to market© Copyright 2012 Hewlett-Packard Development Company, L.P.
  22. 22. Automation is essential to Cloud delivery© Copyright 2012 Hewlett-Packard Development Company, L.P.
  23. 23. A Key Value Driver of Cloud Delivery: Rapid provisioning of infrastructure, services and deployment of applications Rapid Automation© Copyright 2012 Hewlett-Packard Development Company, L.P.
  24. 24. Whether private or hybrid delivery, you need solutions to … Govern and manage your published catalog of services. Automate Deliver Assure the optimized modernized, cloud- the availability and deployment of services ready applications performance of from infrastructure to quickly and securely. dynamic services. applications. Secure and control cloud-enabled business processes. 24© Copyright 2012 Hewlett-Packard Development Company, L.P.
  25. 25. HP Ops Portfolio© Copyright 2012 Hewlett-Packard Development Company, L.P.
  26. 26. The HP Data Center Automation is part of … … a service centric integrated suite. HP Operations Orchestration (OO) HP Server HP HP Network HP Storage HP Client HP IT HP Automation Database & Automation Essentials Automation Service Business Middleware Mgmt Service Automation (ITSM) Mgmt (BSM) Help desk, change Monitor HP Business Service Automation (BSA) Essentials requests events & • Reporting and alerts • Security & Compliance catalog • HP Live Network services HP uCMDB Yellow text = DCA components© Copyright 2012 Hewlett-Packard Development Company, L.P.
  27. 27. HP’s DCA stands out in the market Replication of configurations across End to End geographies and automation – same DC infrastructure to Compliance apps Application Auto updates of sensitive storage vulnerability management Differentiators patch content Rich content Configuration (4000+ tasks out lockdown of box) Integrated with monitoring & ticketing solutions Heterogeneous support© Copyright 2012 Hewlett-Packard Development Company, L.P.
  28. 28. PROVEN SUCCESS BUSINESS USE CASES1. Incident2. Change3. Infra-app Provisioning4. Compliance5. Disaster Recovery6. Deploying Apps7. Elastic Cloud 28 ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
  29. 29. Case: Self Healing Incident Management Alert ! Detect service down Open Incident Ticket Diagnose, determine remedial action Disable further monitoring Start repair (fix it) Update ticket with audit trail Close the service ticket Products: HP Operations Orchestration HP Server Automation, HP Network Automation, HP Storage Essentials HP Service Manager Proven customer success Manage incidents High alert volume > 65% $4M savings© Copyright 2012 Hewlett-Packard Development Company, L.P. automation
  30. 30. Case: Managing Change Automated process: • Identifies devices requiring update • Opens ticket • Disables monitoring/load-bal • Updates devices • Enables monitoring/load-bal • Updates and closes ticket Products: HP Operations Orchestration HP Server Automation HP Network Automation HP Storage Essentials HP Service Manager Proven customer success 80+ sev1 1 incident 99% Automatic health-check incidents/week Per week improvement© Copyright 2012 Hewlett-Packard Development Company, L.P.
  31. 31. Case: End-to-End Provisioning: infra to apps Automated process: • Opens ticket & obtains approval • Provisions storage • Creates VM • Deploys OS and applications • Configures VLAN • Configures application • Updates and closes ticket Products: HP Service Manager HP Operations Orchestration HP Storage Essentials HP Server Automation HP Network Automation HP Service Automation Visualizer HP BSA Essentials Proven customer success Provision & configure 600 85% Windows servers 3-4 months 2 weeks improvement© Copyright 2012 Hewlett-Packard Development Company, L.P.
  32. 32. Case: Maintaining Compliance Setup: • Define policies • Enable live updates • Streamline change mgmt process • Standardize • Compliance Dashboard Products: HP Server Automation HP BSA Essentials HP Network Automation Proven customer success Automate compliance on 99% 32 weeks 2 days 800 servers improvement© Copyright 2012 Hewlett-Packard Development Company, L.P.
  33. 33. Contd .. Up to date - Compliance Industry standard and security update service Key challenges • Translating changing compliance Regulatory Agencies regulations into actionable audit and (PCI, SEC, DOD, NIST) remediation policies Clients • Tracking and acting on ongoing Vendors security updates from multiple (Cisco, Microsoft, Sun) vendors Servers • Reducing threat of compromised security with delayed vulnerability HP Live Network Industry Experts assessments (CIS, iDefense) What HP Delivers • Daily delivery of up-to-date security Network vulnerability policies • Industry-standard compliance policies Customer & Storage updated regularly Partner • Actionable policies immediately Community accessible© Copyright 2012 Hewlett-Packard Development Company, L.P.
  34. 34. Comprehensive Real-time compliance reportsKey challenges• Lack ongoing view of infrastructure compliance state• Difficult manual effort to audit and compile compliance reports• Point-in-time reports using old dataWhat HP delivers• Flexible and customizable reporting• Out of box and ad hoc reports (PCI, SOX, HIPAA, BASEL II, FISMA, etc.)• Report on change compliance based on standard frameworks (ITIL, COBIT)• Federated compliance data shared with uCMDB• Summaries and analysis for current and historical© Copyright 2012 Hewlett-Packard Development Company, L.P.
  35. 35. Case: Disaster Recovery  Validate that network & destination systems are available  Build destination system if it is not identical to source system  Disable monitoring / clustering on primary systems  Perform failover, re-route DNSs to destination system  Test service on the new system  Update change ticket, CMDB with new status  Re-enable monitoring /clustering 35© Copyright 2012 Hewlett-Packard Development Company, L.P.
  36. 36. Application Automation Model Model Deploy Report on 1 2 3 4 the application the servers consistently outcomes Include DMA workflows in model Products: • HP Server Automation with Application Deployment Manager (ADM) – Provides the MODEL • HP Database and Middleware Automation (DMA) – Provides the CONTENT Proven customer success Deploy application updates to 99% 2 weeks 20 minutes 2600 servers improvement© Copyright 2012 Hewlett-Packard Development Company, L.P.
  37. 37. Case: Automated provisioning to Public Cloud Amazon’s EC2 ADD CAPACITY (BURST) IN THE CLOUD WITH CSA THROUGH HP OO • Automate entire end-to-end processes for provisioning, managing, and troubleshooting cloud resources • Workflows may be launched directly from change requests, triggered by specific events, or invoked on-demand • Scale in and out virtual infrastructure for optimal cloud resource consumption and power utilization 37© Copyright 2012 Hewlett-Packard Development Company, L.P.
  38. 38. PROVEN SUCCESS CUSTOMER PROOF POINTS1. Health Care2. Financial Services3. HP Enterprise Services 38 ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
  39. 39. $90B+ Health Care Provider Customer challenge HP Solution • Servers were growing at 120% • A single tool to manage physical annually. and virtual servers • Server team adding 60 people • Projected ROI of $15-20M over 5 years per year. Could not continue! • Numerous point tools did not • Managed 7K servers (3K physical, 4K virtual) provide the necessary ROI. – Shavlik (patching) • Eliminated $2M in maintenance – Altiris for configuration costs through tools consolidation management • Handles planned growth with • Manual compliance mgmt not existing headcount sustainable. 3 9© Copyright 2012 Hewlett-Packard Development Company, L.P.
  40. 40. Global Financial Services – $2Trillion in Assets Moved from a physical to virtual data center Customer Challenges The HP Solution Large datacenter: 20K servers, less  Orchestrates end to end provisioning than 18% utilization process across IT service infrastructure  Supports change management Shared services datacenter processes (including change  Virtualized, shared resources authorization)  Fast & automated service delivery  Integrated to the customers self service  Integrated to existing portal and mgmt solutions – private automation and management CLOUD technology in action! systems The Result Server utilization around 80% Time to delivery : 3 months to 2 hours of provisioning© Copyright 2012 Hewlett-Packard Development Company, L.P.
  41. 41. Global Scale and Global Control Global Uses Multi-master Replication Outsourcer A Key Competitive Differentiator - Real time, event based synchronization - Scales to 1000s of servers across 100s • 70,000+ servers of facilities • 35,000+ network - Enables rapid disaster recovery across devices • 91+ data centers geographies or within same data • 104+ remote offices center - Manage any server from anywhere© Copyright 2012 Hewlett-Packard Development Company, L.P.
  42. 42. Summarizing ….© Copyright 2012 Hewlett-Packard Development Company, L.P.
  43. 43. 80%+ of the Fortune 500 use HP Software With HP DCA, to manage their data every $1 spent centers results in $4.8 in benefits - IDC “HP leads the pack because of its breadth of DCA solution.” Evelyn Hubbert, Forrester© Copyright 2012 Hewlett-Packard Development Company, L.P.
  44. 44. A strong return on investment Was Now Deploy security patch 2 days 3 minutes 99+% Discover network vulnerability 2 weeks 2 minutes 99+% Automate compliance (ex, 32 weeks 2 days 99+% 800 servers) Provision new storage 4-8 hours 15 mins 90% Manage incidents High alert volume 65+% auto $4M savings Deploy app updates to 2600 servers 2 weeks 20 minutes 99% Provision & configure 600 Windows 3-4 months 2 weeks 85% servers 80+ sev1 1 incident Automatic health-check 99% incidents/week per week© Copyright 2012 Hewlett-Packard Development Company, L.P.
  45. 45. The power of automation Was Now Change the password on 200 13 hours 30 seconds servers every 30 days Oracle deployment 16 hours 6 hours (5k times per year) Patching 1800 UNIX systems 400 hours 2 hours Server to admin ratio 30 to 1 200 to 1© Copyright 2012 Hewlett-Packard Development Company, L.P.
  46. 46. 1. Automate change – save time and money with accuracy and consistency 2. Automate compliance – manage and control risk. 3. Automate delivery - prepare for cloud. Automate Automate IT Automate Service Tasks Processes Delivery Automate to innovate 46© Copyright 2012 Hewlett-Packard Development Company, L.P.
  47. 47. Thank you!© Copyright 2012 Hewlett-Packard Development Company, L.P.
  48. 48. Invest in the vision. Deploy the parts.© Copyright 2012 Hewlett-Packard Development Company, L.P.
  49. 49. The HP Data Center Automation is part of … … A service centric integrated automation suite. HP Operations Orchestration (OO) HP Server HP HP Network HP Storage HP Client HP IT HP Automation Database & Automation Essentials Automation Service Business Middleware Mgmt Service Automation (ITSM) Mgmt (BSM) Help desk, change Monitor HP Business Service Automation (BSA) Essentials requests events & • Reporting and alerts • Security & Compliance catalog • HP Live Network services HP uCMDB Yellow text = DCA components© Copyright 2012 Hewlett-Packard Development Company, L.P.
  50. 50. Server Automation Lifecycle management for enterprise servers and applications Key challenges • Long provisioning/patching cycles • Inability to enforce regulatory standards • High staffing costs • Virtualization complexity & management HP Server Automation delivers • Server, application and database lifecycle management • Policy enforcement, compliance reports, vulnerability alerts • Single view of app dependencies, across network, server and database configurations© Copyright 2012 Hewlett-Packard Development Company, L.P.
  51. 51. Contd .. Stay up to date - Compliance Industry standard and security update service Key challenges • Translating changing compliance Regulatory Agencies regulations into actionable audit (PCI, SEC, DOD, NIST) and remediation policies Clients • Tracking and acting on ongoing Vendors security updates from multiple (Cisco, Microsoft, Sun) vendors Servers • Reducing threat of compromised Automate security with delayed vulnerability Compliance via Industry Experts HP Live Network assessments (CIS, iDefense) What HP Delivers • Daily delivery of up-to-date security Network vulnerability policies • Industry-standard compliance Customer & Storage policies updated regularly Partner • Actionable policies immediately Community accessible© Copyright 2012 Hewlett-Packard Development Company, L.P.
  52. 52. Storage Automation Application-aware storage lifecycle management Key Challenges • Poor storage visibility and MTTR • Storage underutilized • Long maintenance windows from uncoordinated changes HP Storage Essentials delivers • Application to array visibility • Storage capacity reporting and trending • Automated storage provisioning • Integrated management functions, spanning SAN, storage resource management, and app metering • Enhanced application reliability, performance, and intelligent forecasting • Improved utilization© Copyright 2012 Hewlett-Packard Development Company, L.P.
  53. 53. Network Automation Proactive change, config, and compliance management Key challenges • Poor visibility of inventory and configurations • Time consuming to make mass changes • Complicated to ensure compliance & remediate • Growth & complexity of network makes it difficult to control & costly to manage HP Network Automation delivers • Real-time visibility of devices, config, & change • Policy enforcement, compliance reports, vulnerability alerts • Fewer errors, downtime events, & failed audits • Single platform to manage heterogeneous devices© Copyright 2012 Hewlett-Packard Development Company, L.P.
  54. 54. Client Automation Lifecycle management for enterprise servers and applications Key challenges • High support costs & frequent end user downtime • Understanding and remediating vulnerabilities • Inefficient license management HP Client Automation delivers • Desired state management automation • End point OS deployment, software distribution, patch management • End user easy to use self service • Addresses security and compliance issues: Scan, patch, and monitor vulnerabilities • Support for mobile users© Copyright 2012 Hewlett-Packard Development Company, L.P.
  55. 55. Operations Orchestration Proactive management of incident resolution & routine tasks Key challenges • Time consuming, non-strategic daily IT tasks • Increasing alert volumes and slow incident resolution • Change management is time consuming, error prone, and inconsistent • Errors and delays due to inconsistent hand-offs between systems and groups • Complex and resource intensive processes like disaster recovery testing and service provisioning HP Operations Orchestration delivers • Automation of routine tasks and key processes, such as incident resolution and service provisioning • Improved efficiency and reduced cost via automation of routine maintenance tasks • Standardized processes to enforce ITIL and maintain compliance audit trails© Copyright 2012 Hewlett-Packard Development Company, L.P.
  56. 56. Automate the entire Data Center Proactive infrastructure management and compliance Key challenges All servers and Entire network • Technology environment is complex and software continually changing • Changes and incident response are manual, error prone, and inconsistent across locations • IT lifecycle processes are uncoordinated between groups and systems Dashboard HP Data Center Automation delivers Community Notification • Enables IT to see the impact of a change and interconnections across the entire data center Entire storage • Speeds delivery of new application and Infr infrastructure deployments and updates • Proactively uncovers vulnerabilities and automatically fixes them • Accelerates tasks and compliance enforcement© Copyright 2012 Hewlett-Packard Development Company, L.P.
  57. 57. Integration across all systems Lifecycle management for entire business service Key challenges • Teams working in silos not well coordinated or sharing information • Point tools don’t share information or provide comprehensive view of business services they help manage • Lack full understanding of business service requirements during change approval and incident resolution processes HP Business Service Automation delivers • Integration between ITSM, BSM, and Operations management tools • Provides continuous control and visibility from automated operations to monitoring and ticketing© Copyright 2012 Hewlett-Packard Development Company, L.P.
  58. 58. Thank you!© Copyright 2012 Hewlett-Packard Development Company, L.P.

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