The Assertive Approach

4,303 views

Published on

Published in: Business
0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
4,303
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
0
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide

The Assertive Approach

  1. 1. The Assertive Communication Approach The Right Way to Communicate
  2. 2. Introduction <ul><li>How often do you catch yourself saying to someone Don't worry, I'll take care of it.&quot; or “Yes”, e ven when your plate is already too full and you really do not want to do what is being asked? </li></ul>
  3. 3. Saying Yes - Outcomes <ul><li>If you continuously say &quot;yes&quot; when you want and need to say &quot;no&quot;, chances are you have excessive people pleasing tendencies without regard or respect for yourself. </li></ul>
  4. 4. Saying No - Outcomes <ul><li>You feel guilty for setting boundaries and saying no. </li></ul><ul><li>Basically, you want to seek the approval of others. </li></ul><ul><li>But unfortunately, you tend to feel taken advantage of. </li></ul>
  5. 5. Avoiding Respecting Yourself <ul><li>If you do not address your needs and do not tactfully assert yourself, your frustrations and hurt will build resentment within you, which will lead to increased stress and burnout. </li></ul>
  6. 6. What is the Best Approach for us? <ul><li>You must choose what is best for you without being: </li></ul><ul><ul><li>Self-centered, insubordinate or disrespectful of others. </li></ul></ul><ul><li>Saying &quot;no&quot; or &quot;not now&quot; is not selfish. </li></ul>
  7. 7. A Fair Approach Assertive Communication <ul><li>Choosing well (saying “No” or “Yes” is necessary and a right you have from our Choice Power. </li></ul><ul><li>Once you decide to find the courage to speak up, you have to use assertive communication skills to respect your needs and the feelings of others. </li></ul>
  8. 8. Assertive Communication Definition <ul><li>It is a healthy and respectful way to understand each other and find solutions that are flexible and desirable for all involved. </li></ul><ul><li>It is okay: </li></ul><ul><ul><li>to say: &quot;I cannot do that.&quot; or &quot;I don't know.“ </li></ul></ul><ul><ul><li>to ask questions. </li></ul></ul><ul><ul><li>To challenge others´ opinions . </li></ul></ul><ul><ul><li>To seek alternatives. </li></ul></ul>
  9. 9. Assertive Communication Main Benefit <ul><li>When you stop feeling guilty and seeking approval of others: </li></ul><ul><ul><li>You will feel empowered and in control of your life because you utilized your power of choice. </li></ul></ul><ul><ul><li>You will be happy. </li></ul></ul>
  10. 10. Ways to Communicate Examples <ul><li>Aggressive Communication: </li></ul><ul><ul><li>&quot;This is what you're going to do and you have no say in the matter.“ </li></ul></ul><ul><li>Passive Communication: </li></ul><ul><ul><li>&quot;Whatever you say, I'll do it whether I want to or not.“ </li></ul></ul><ul><li>Assertive Communication: </li></ul><ul><ul><li>&quot;I know that this is important to you. It is also important to me. Let's figure out some options that are fair to both of us.“ </li></ul></ul>
  11. 11. Assertive Communication Conclusion <ul><li>Once you decide to find the courage to speak up, you have to use assertive communication skills to respect your needs and the feelings of others. </li></ul>
  12. 12. Lico Reis Consultoria & Línguas Roberto Lico Reis Feel free to send us suggestions about new presentations, that can help you to face your life or professional challenges. www.licoreis.com [email_address] E-books: www.migre.me/oQ5 Linkedin: www.migre.me/1d9r Twitter: @licoreis

×