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Effective Leadership Learn to Ask  Better Questions
Introduction <ul><li>Every leader knows that it is very important to connect honestly with his team. </li></ul><ul><li>One...
Introduction <ul><li>Leaders who excel at asking good questions have honed an ability to cut to the heart of the manner in...
Important <ul><li>Whether they are talking to customers, interviewing job candidates, talking to their bosses, or even que...
Be Curious <ul><li>Sadly, some managers feel that being the first and last person to speak is a sign of strength.  </li></...
Be Open-ended <ul><li>Leaders should ask questions that get people to reveal not simply what happened, but also what they ...
Be Engaged <ul><li>When you ask questions, act like you care.  </li></ul><ul><li>Show that you are interested with affirma...
Dig Deeper <ul><li>So often executives make the mistake of assuming all is well if they are not hearing bad news. </li></u...
Conclusion <ul><li>Asking good questions, and doing so in spirit of honest information gathering and eventual collaboratio...
Lico Reis Consultoria  & Línguas Roberto Lico Reis www.licoreis.com [email_address] E-books: www.migre.me/oQ5 Linkedin: ww...
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Effective Leadership - Learn To Ask Better Questions

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Effective Leadership - Learn To Ask Better Questions

  1. 1. Effective Leadership Learn to Ask Better Questions
  2. 2. Introduction <ul><li>Every leader knows that it is very important to connect honestly with his team. </li></ul><ul><li>One way to help foster improved connections is by asking good questions. </li></ul>
  3. 3. Introduction <ul><li>Leaders who excel at asking good questions have honed an ability to cut to the heart of the manner in a way that disarms the person being interviewed and opens the door for genuine conversation. </li></ul>
  4. 4. Important <ul><li>Whether they are talking to customers, interviewing job candidates, talking to their bosses, or even questioning staff, executives need to draw people out. </li></ul><ul><li>And so often, it is not a matter of what you ask, it is how you ask it. </li></ul>
  5. 5. Be Curious <ul><li>Sadly, some managers feel that being the first and last person to speak is a sign of strength. </li></ul><ul><li>Such attitude cuts off information at its source, from the very people (employees, customers, vendors) whom you should trust the most. </li></ul><ul><li>Being curious is essential to asking good questions. </li></ul>
  6. 6. Be Open-ended <ul><li>Leaders should ask questions that get people to reveal not simply what happened, but also what they were thinking. </li></ul><ul><li>Open-ended questions prevent you from making judgments based on assumptions, and can elicit some surprising answers. </li></ul>
  7. 7. Be Engaged <ul><li>When you ask questions, act like you care. </li></ul><ul><li>Show that you are interested with affirmative facial expressions and engaged body language. </li></ul><ul><li>This sets up further conversation and gets the individual to reveal information that could be important. </li></ul>
  8. 8. Dig Deeper <ul><li>So often executives make the mistake of assuming all is well if they are not hearing bad news. </li></ul><ul><li>It may mean employees are afraid to offer up anything but good news. </li></ul><ul><li>So when information surfaces in your dialogue, dig for details without straying into recrimination. Get the whole story. </li></ul>
  9. 9. Conclusion <ul><li>Asking good questions, and doing so in spirit of honest information gathering and eventual collaboration, is good practice for leaders. </li></ul><ul><li>It cultivates an environment where employees feel comfortable discussing issues that affect both their performance and that of the team. </li></ul>
  10. 10. Lico Reis Consultoria & Línguas Roberto Lico Reis www.licoreis.com [email_address] E-books: www.migre.me/oQ5 Linkedin: www.migre.me/1d9r Twitter: @licoreis

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