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Harnessing the Hive in Libraries and Libraryland <ul><li>Meredith Farkas </li></ul><ul><li>ALA Annual </li></ul><ul><li>Ju...
Knowledge management <ul><li>All organizations want to make the best use of institutional knowledge. </li></ul><ul><li>All...
Information sharing is great! Now how do we keep all that information? <ul><li>Blogs </li></ul><ul><li>E-mail </li></ul><u...
Collecting Knowledge from our Patrons
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Collecting Institutional Knowledge
Wiki as Intranet <ul><li>Share procedures and policies </li></ul><ul><li>Share basic info (printer is down, we have a tria...
 
 
 
 
Remember: If can take time to build knowledge management behavior into the organizational workflow.
Thanks! [email_address] Links and slides at  http://meredithfarkas.wetpaint.com
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Harnessing the Hive in Libraries

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From the ALA Annual Conference 2007

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Harnessing the Hive in Libraries

  1. 1. Harnessing the Hive in Libraries and Libraryland <ul><li>Meredith Farkas </li></ul><ul><li>ALA Annual </li></ul><ul><li>June 24, 2007 </li></ul>
  2. 2. Knowledge management <ul><li>All organizations want to make the best use of institutional knowledge. </li></ul><ul><li>All librarians have different areas of interest and expertise. </li></ul><ul><li>Our patrons have lots of knowledge that would be useful to other patrons. </li></ul><ul><li>We usually are pretty terrible at collecting this knowledge. </li></ul>
  3. 3. Information sharing is great! Now how do we keep all that information? <ul><li>Blogs </li></ul><ul><li>E-mail </li></ul><ul><li>Instant Messaging, Twitter, etc. </li></ul><ul><li>One-on-one conversations </li></ul><ul><li>Staff meetings </li></ul><ul><li>Scraps of paper at the reference desk </li></ul>
  4. 4. Collecting Knowledge from our Patrons
  5. 30. Collecting Institutional Knowledge
  6. 31. Wiki as Intranet <ul><li>Share procedures and policies </li></ul><ul><li>Share basic info (printer is down, we have a trial of this database, etc.) </li></ul><ul><li>Share knowledge about reference resources </li></ul><ul><ul><li>Assignments students are coming to desk about </li></ul></ul><ul><ul><li>Reference sources in subject of expertise </li></ul></ul>
  7. 36. Remember: If can take time to build knowledge management behavior into the organizational workflow.
  8. 37. Thanks! [email_address] Links and slides at http://meredithfarkas.wetpaint.com

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