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ACRL - Can't Get There From Here: Achieving Organization 2.0


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For the ACRL Virtual Conference, March 13, 2009.

Published in: Education

ACRL - Can't Get There From Here: Achieving Organization 2.0

  1. 1. Can’t Get There From Here Achieving Organization 2.0 <ul><li>Meredith Farkas </li></ul><ul><li>Norwich University </li></ul>
  2. 2. How many of you are using 2.0 technologies in your library?
  3. 3. How many of you don’t feel like you’re quite getting the ROI you’d hoped for with the 2.0 tools you’re using?
  4. 4. So what is library 2.0?
  5. 5. Web 1.0: Democratized Access to Information
  6. 6. Web 2.0: Democratized Participation
  7. 7. Revolutionary or evolutionary?
  8. 8. What is different now?
  9. 9. Technology has enabled us to do so much more
  10. 10. but we’re no longer the only game in town.
  11. 11. Library 2.0 is a state of mind <ul><li>Working to meet changing user needs </li></ul><ul><li>Trusting our users (radical trust) </li></ul><ul><li>Getting rid of the culture of perfect </li></ul><ul><li>Aware of emerging technologies and opportunities </li></ul><ul><li>Looking outside of the library world for applications, opportunities, inspiration </li></ul>
  12. 12. We really need to do these Web 2.0 things all the other libraries are doing
  13. 13. I think our library really needs a blog to be relevant to our patrons. Don’t worry, I’ll handle everything.
  14. 14. This will be the best library blog ever!
  15. 15. So what’s the problem?
  16. 20. Why does it fail? <ul><li>Use of social software is not seen as furthering the library’s mission </li></ul><ul><li>Social software is treated as someone’s “pet project” </li></ul><ul><li>Social software is not planned for strategically like other technologies </li></ul><ul><li>Once the newness wears off, people are less motivated to contribute </li></ul><ul><li>Staff are not given time to work on social software </li></ul>
  17. 21. Building Organization 2.0
  18. 22. Know your users
  19. 23. Develop a Learning Culture
  20. 24. Question Everything
  21. 25. Integrate 2.0 philosophy and tech into library planning
  22. 27. Use technology to solve problems
  23. 28. Improve communication with our users
  24. 31. Highlight our Collections
  25. 36. Make our services more visible
  26. 38. Improve internal knowledge sharing
  27. 40. Develop a Risk-Tolerant Culture
  28. 41. Be Agile
  29. 42. Good Ideas can Come from Anyone and Anywhere
  30. 43. Give Staff Time for Creative Endeavors
  31. 44. Nurture Talent
  32. 45. Encourage Network-Building
  33. 47. Be transparent with staff
  34. 48. Be transparent with patrons
  35. 50. Involve Staff from All Levels in Planning I can haz your cooperation?
  36. 51. Understand Staff Needs and Limitations
  37. 52. Plan for the Continued use and Maintenance of Tech
  38. 53. How many of you are assessing the impact of your 2.0 technologies?
  39. 54. Assess, Assess, Assess!
  40. 55. Time Must be Devoted to all This
  41. 56. Is your organization (as it is currently structured) able to make all this happen?
  42. 57. Thanks! <ul><li>[email_address] </li></ul><ul><li>AIM: librarianmer </li></ul><ul><li>Links and presentation at </li></ul><ul><li> </li></ul>
  43. 58. Photo Credits <ul><li>Library 2.0 Meme Map by Gerard Bierens </li></ul><ul><li>Digitage Web 2.0 by ocean.flynn </li></ul><ul><li>Long Range Plan Discussion by Nebraska Library Commission </li></ul><ul><li>TBLC Annual Meeting by Sylvar </li></ul><ul><li>Amazing PowerPoint Presentation by maubrowncow </li></ul><ul><li>Dewey or don't we? By scampion </li></ul><ul><li>RISK #2 by Bjornar </li></ul><ul><li>IMG_2016.JPG by stevenjude </li></ul><ul><li>Wait: I’ll fix it. by sshores24 </li></ul><ul><li>Farm Cat Group by weesmalldoll </li></ul><ul><li>The Spongebob Square, Er, Roundpants Juggle by Cayusa </li></ul><ul><li>Rapid Shuffle by Johnny Blood </li></ul><ul><li>sunny day by jessamyn </li></ul>