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Mitel and ATC: A Cloud Enabled Tomorrow - comSpark.tech 2017

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Here's a snapshot look at the presentation delivered by Mitel and ATC at comSpark.tech 2017. For more information, contact Louie Hollmeyer at 513-323-113, or at louie@4atc.com.

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Mitel and ATC: A Cloud Enabled Tomorrow - comSpark.tech 2017

  1. 1. ©2017 Mitel. Photo here Jon Pensyl – Mitel Channel Account Manager Louie Hollmeyer – ATC Director of Marketing, www.4atc.com A Cloud Enabled Tomorrow ComSpark Innovation Tech Summit 2017, September 2017 | Cincinnati, OH
  2. 2. 22 The Cloud Market The Cloud Market - Advantages of Cloud - Customer Profile - MiCloud Office Introduction Mitel World Cloud - Why Mitel?
  3. 3. 33 Cloud continues to grow Worldwide hosted cloud users grew by double digits in 2013 and 2014 with projected growth through 2020. 44,261 52,720 61,295 69,963 78,700 0 20,000 40,000 60,000 80,000 100,000 2016 2017 2018 2019 2020 Global Cloud Users Users in 000s Source: MZA 2016 Hosted Cloud Business Telephony Report
  4. 4. 44 Globally, 99% of installations in businesses 1-30 seats are hosted cloud installations For businesses sized 31-100 86% of businesses chose public cloud solutions. In the same time period, other cloud preferences is less than 1% for business 30 and under and less than 15% for businesses 31-100. Small Businesses prefer Hosted Cloud Source: MZA 2016 Hosted Cloud Business Telephony Report 99% 86% <1%
  5. 5. 55 Midmarket prefers hosted cloud, private For businesses 101-500, Private and public hosted solutions represent more than 75% of installations. Source: MZA 2016 Hosted Cloud Business Telephony Report 3,550 4,207 4,887 5,593 6,323410 577 880 1256 1844 614 742 880 913 1054 2,253 2,640 3,128 3,653 4,084 0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 2016 2017 2018 2019 2020 Cloud Installations by Technology values in (000s) Private Cloud Public Multi-Instance Public Single Instance Public Hosted Cloud
  6. 6. 66 Hosted cloud solutions deliver value Worldwide, the value of the growing hosted cloud market will double from 2014 to 2021 to $4.3 billion. Source: MZA 2016 Hosted Cloud Business Telephony Report $1.8 Billion $4.3 Billion 2014 2021
  7. 7. 77 Small Businesses prefer Multi-Tenant Source: MZA 2015 Hosted Cloud Business Telephony Report - NA 99% 88% <1% In North America, 99% of installations in businesses 1-30 seats are multi-tenant hosted cloud installations For North American businesses sized 31-100, 88% chose multi-tenant cloud solutions. In the same time period, Multi-Instance preference is less than 1% for business 30 and under and less than 15% for businesses 31-100.
  8. 8. 88 Midmarket prefers hosted, private For businesses 101-500, Private and Multi-Tenant solutions represent more than 80% of installations. Source: MZA 2015 Hosted Cloud Business Telephony Report - NA 1,883 2,200 2,500 2,838 3,099 178 259 357 532 741 284 345 408 414 472 1,208 1,510 1,837 2,128 2,425 0 2,000 4,000 6,000 8,000 2016 2017 2018 2019 2020 Cloud Installations by Technology values in (000s) Private Cloud Public Multi-Instance Public Single Instance Public Hosted
  9. 9. 99 Hosted cloud solutions deliver value In North America, the value of the growing multi-tenant cloud market will double from 2014 to 2021 to $2.47 billion. Source: MZA 2015 Hosted Cloud Business Telephony Report - NA $939 Million $2.47 Billion 2014 2021
  10. 10. 1010 Advantages of the Cloud The Cloud Market - Advantages of Cloud - Customer Profile - MiCloud Office Introduction Mitel World Cloud - Why Mitel?
  11. 11. 1111 Simple Pricing Model Simple Pricing Model Bundling Predictable Costs Reduced CapEx
  12. 12. 1212 Flexibility & Disaster Recovery Flexibility & Disaster Recovery Scalability Hybrid Deployment Device Agnostic Maintenance Cost Reduction Obsolescence Prevention Resiliency and Redundancy
  13. 13. 1313 Centralization Ryan to add imagery Centralization 1 trunk, 1000s of roots Centralized management Dispersed location deployment Mobile and remote user deployment
  14. 14. 1414 Reduce IT Headaches Ryan to add imagery Reduced IT Headache Less disruptive Reduced support requirements Minimize costs
  15. 15. 1515 Employee Productivity Ryan to add imagery Employee Productivity Work is an activity, not a location.
  16. 16. 1616 Customer Profile The Cloud Market - Advantages of Cloud - Customer Profile - MiCloud Office Introduction Mitel World Cloud - Why Mitel?
  17. 17. 17 The Ideal Customer Cloud adoption has increased, and many customers have been exposed to Cloud and understand its benefits. Size 1 to 100 employees* Experience Companies who understand the benefits of cloud and are looking to gain a competitive advantage though real-time communications and collaboration. Remote Staff Remote or mobile workforce Multiple Locations One or more distributed offices Phone system Use Companies want to use their system to sell and service customers, but also increase speed and velocity of the business. IT is Busy With Other Projects IT management struggles to deliver a solution that is easy to set up and manages and supports mobility over any device without bolt-on applications.
  18. 18. 1818 Who is the Audience? Business Owner The business owner is often the decision maker of the business. With a focus on finding ways to increase business growth without losing momentum, the business owner is willing to make investments where benefits have a clear impact. IT Director IT, often a cost center at an organization is often seen as a necessary evil. With a need to prove their value, solutions that can increase productivity, reduce costs, or a strain on their staff are solutions they’re interested in learning more about. Pain Points • Expense Management • Reliability • Feature Gaps • Productivity • Customer Engagement Pain Points • Resource Planning • Scalability • Change Management • Remote Administration
  19. 19. 19 Customer Buying Behavior Small Business (1-30 employees): Mid Market (30-1000 employees): Extra-Large Enterprise (10,000+ employees): Large Enterprise (1000+ employees): Interest in Public Cloud Interest in Private Cloud
  20. 20. 2020 What we’re hearing
  21. 21. 2121 “I stay just as active as my business. I need to ensure I stay connected whether I’m at the office, working from home, or visiting with a client.” To me, work is an activity, not a location.
  22. 22. 2222 “With my businesses poised for growth, and I need a communications system that is able to keep up without being a financial burden.” Technology should help drive simplicity.
  23. 23. 2323 “I’m looking for technology to help drive a competitive advantage, keeping my business flexible.” I want to be able to think big, but act small.
  24. 24. 2424 Mitel’s Cloud Business By The Numbers VISIT http://www.mitel.com/products/cloud/micloud-business FOR MORE INFO.
  25. 25. 2525 Thank You

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