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Fringe can shared services contribute to the localism agen

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Fringe can shared services contribute to the localism agen

  1. 1. Can shared services contribute to the Localism agenda? Steve Knights, Public Services Sector Steria
  2. 2. Speaker Panel <ul><li>Steve Knights, Public Services, Steria </li></ul><ul><li>Michael Burton, Editor, Municipal Journal </li></ul><ul><li>Councillor Edward Lord JP, Chairman Local Partnerships </li></ul><ul><li>Andrew Stunell OBE MP, Parliamentary Under-Secretary of State, Department for Communities and Local Government </li></ul>11/07/11 Commercial in confidence
  3. 3. Context <ul><li>Readership of the MJ and registered delegates of LG Annual Conference invited to participate </li></ul><ul><li>Survey took place between 12 th May – 13 th June 2011 </li></ul><ul><li>76 responses </li></ul><ul><li>80% Chief Executive Officers </li></ul><ul><li>20% Councillors </li></ul>11/07/11 Commercial in confidence
  4. 4. 1. What is your role within your authority? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 Councillor 2 Officer 3 Other
  5. 5. 2. What are your current organisational priorities? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 Service Improvement 2 Cost Reduction 3 Local Employment Levels 4 Local Economy Growth 5 Other
  6. 6. 3. What does the term &quot;Localism&quot; mean to you? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 Locally Integrated Services 2 Community Budgets 3 Third Sector Partnerships 4 Social Enterprise 5 More power for Local Government 6 Other
  7. 7. 4. Where do you see Shared Services working? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 Back Office Functions 2 Public Facing Departments 3 Information Communication Technology 4 Achieving workforce reduction 5 Transfering skills across the authority 6 Across all services 7 Other
  8. 8. 5. If you are already sharing or considering sharing services, which services are you prioritising? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 Back Office 2 Customer Services 3 ICT 4 Human Resources / Personnel 5 Payroll 6 Revenue and Benefits 7 Waste and Recycling 8 Other
  9. 9. 6. Are there any services that you wouldn't consider sharing? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 Back Office 2 Customer Services 3 ICT 4 Human Resources / Personnel 5 Payroll 6 Revenue and Benefits 7 Waste and Recycling 8 Other
  10. 10. 7. Would you consider sharing single services only or multiple services? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 Single 2 Multiple 3 Neither
  11. 11. 8. What percentage of target cost savings / service improvement objectives do you anticipate will be achieved by sharing services? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 None 2 1 - 5 % 3 6 - 10 % 4 11 - 15 % 5 16 - 20 % 6 21 - 25 % 7 > 25 % 8 Don't know
  12. 12. 9. If you are considering sharing services, what timescales are you looking to achieve cost savings in? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 Not Applicable 2 0 - 6 months 3 7 - 12 months 4 13 - 18 months 5 19 - 24 months 6 + 25 months 7 Don't know
  13. 13. 10. Do you feel there is a need for the private sector to offer new commercial models for partnership working? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 Yes 2 No 3 Don't know
  14. 14. 11. If yes, what short to medium term options would you consider to be most appealing? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 Fully centralised / outsourced 2 Localised sharing amongst local authorities 3 Special Purpose Vehicle 4 Joint Venture 5 Public Private Partnership 6 Hub based approach 7 Other
  15. 15. 12. Would you see the benefit in a private sector partner providing investment so you could achieve in year efficiency savings? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 Yes 2 No 3 Comments
  16. 16. 13. Do you have the expertise / knowledge within your organisation to move towards shared services? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 Yes 2 No 3 Don't know
  17. 17. 14. Do you perceive any of the following as barriers to your organisation sharing services with other local authorities or partners? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 Agreeing objectives 2 Budgets 3 Culture 4 Expertise 5 Infrastructure 6 Manpower 7 Politics 8 Service delivery performance 9 Other
  18. 18. 15. How important is sharing services to achieving your objectives and meeting your Localism agenda? 16.06.2011 16:08 www.questback.com SPRING SHARED SERVICES SURVEY 2011 1 Important 2 Unimportant 3 Neither Important or Unimportant 4 Don't know
  19. 19. Thank you for your attention www.steria.co.uk/localismdebate

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