1. Digital Accessibility: 2013 CSUN
Legal Update
(Web, Mobile, More!)
Lainey Feingold (LF@LFLegal.com) / @LFLegal)
Linda M. Dardarian (Ldar@gbdhlegal.com)
CSUN 2013
San Diego, California USA

2. Presentation Overview
Laws
Federal regulations
Court rulings
Legal strategies
Settlements
You!

3. Behind The Laws:
Digital Access Is A Civil Right
Right to be
 Free from discrimination
Right to:
 Information  Education
 Services  Travel
 Participation
 Community

4. Overview: What Laws Require
Digital Access?
 Americans With  Section 508
Disabilities Act
 21st Century CVAA
 State Laws
 Discrimination
 Little 508  Air Carriers Access Act
 Section 503
 International
 Section 504

5. Update: U.S. Federal Regulations
DOJ Private Sector
DOJ State + Local Gov’t
Section 508
DOT (Airline)

6. Update: Courts Rulings About
Digital Accessibility

7. Two Courts . . . Two Rulings

8. Disappointing Court Results
 Is the Web a “Place”?
 Viacom

9. Courts Recognize Reading Rights
 Google Digital Books
 Philadelphia Library
Nooks
 Florida State

10. Legal Strategies For Digital
Inclusion
 Structured Negotiations
 Lawsuits
 State Attorney General
Investigations
 Federal Administrative
Complaints

11. Update: Web and Mobile App
Accessibility Settlements

12. Recent Legal Settlements
 MLB
 Monster
 Bank of America
 Level Up
 Quicken Loans Arena
 Disney

13. Settlement Terms
 Accessibility  Training
Standard  Web development
 Customer service
 3rd party content
 Monitoring
 Term of Agreement
 Enforcement
 Publicity
 All channels (web /
 Accessibility
Information Page app / FB)

14. Law = Money = Business Case
 Payments to
individuals/orga
nizations
 Class action
damages
 Civil penalties
 Attorney’s fees
and expert costs

15. Coming in 2013 (maybe)
• CNN Captioning
• JetBlue Airways
• Weight Watchers
• On-line Grocery
Delivery
• Maricopa CC
• Health Insurance

16. Advocacy Efforts BEFORE You
Call a Lawyer

17. Complaints to Website and
App Owners
 On-line contact pages
 Toll-free phone numbers
 Facebook
 Twitter
 Related Brick and Mortar
staff

18. Document Document Document
 Keep track of
communications
Give deadlines
Follow-up

19. Learn More
HTTP://LFLEGAL.COM
HTTP://GBDHLEGAL.COM
@LFLEGAL
1-800-822-5000 (GDBH)