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DIY to CMS

Modernizing Simon Fraser University's Web Presence. Presented with Frances Atkinson at CANHEIT 2011 in Hamilton, Ontario.

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DIY to CMS

  1. 1. DIY to CMSModernizing Simon Fraser University’s Web PresenceJune 2011
  2. 2. • One University - Three campuses • Burnaby • Surrey • Vancouver• 32,000 students• 100,000 alumni About SFU IT Services - Frances Atkinson / Jeremy Rosenberg
  3. 3. • Frances Atkinson IT Director• Jeremy Rosenberg CMS Project Manager About Us IT Services - Frances Atkinson / Jeremy Rosenberg
  4. 4. A Sea of DIYIT Services - Frances Atkinson / Jeremy Rosenberg
  5. 5. Provide web authoring tools? Publishing service since 90’s Promote branding standards? CLF introduced 2006 Collect electronic information? WebForm and WebSurvey since 2003Why did we need a CMS?IT Services - Frances Atkinson / Jeremy Rosenberg
  6. 6. Which all great but...Why did we need a CMS?IT Services - Frances Atkinson / Jeremy Rosenberg
  7. 7. courtesy of xkcd.comInformation architecture approachIT Services - Frances Atkinson / Jeremy Rosenberg
  8. 8. Imagining the PossibilitiesIT Services - Frances Atkinson / Jeremy Rosenberg
  9. 9. Clerical Staff Instructors Researchers Technical Experts The Solution IT Services - Frances Atkinson / Jeremy Rosenberg
  10. 10. The Inverted Pyramid of SupportIT Services - Frances Atkinson / Jeremy Rosenberg
  11. 11. We are HereTechnology Adoption CurveIT Services - Frances Atkinson / Jeremy Rosenberg
  12. 12. • Re-platform vs Re-imagine • 200-400 Official Sites • Author training • Support structurePhase 1IT Services - Frances Atkinson / Jeremy Rosenberg
  13. 13. • 1200 more sites• Social and Mobile• Interactive Forms• Academic Use Cases• Scaling AnalysisPhase 2IT Services - Frances Atkinson / Jeremy Rosenberg
  14. 14. • Realtime data integration • Automated provisioning • Courses • Research • Personal • 30000 + AuthorsPhase 3IT Services - Frances Atkinson / Jeremy Rosenberg
  15. 15. Trained Authors: 150+Active Migrations: 47Live Sites: 54Trained Developers: 12Software Upgrades: 1 Progress IT Services - Frances Atkinson / Jeremy Rosenberg
  16. 16. • Unexpected • New kind of technology • The damn DAM • Matching complexity to task • Java learning curve • Expected • Resistance to changeChallengesIT Services - Frances Atkinson / Jeremy Rosenberg
  17. 17. • Lack of technical skills • Hiring External Developers• Confusing Service and Platform • Committing to legacy systems• Perceived Strong-arming • Cutting and Pasting HTML Resistance to Change IT Services - Frances Atkinson / Jeremy Rosenberg
  18. 18. • Faculty Profiles • Mobile Web Interest Group • Tuition Calculator • Seeking reusable content • Distributed Administration • Protected Committee SpacesFostering CreativityIT Services - Frances Atkinson / Jeremy Rosenberg
  19. 19. Thank You frances@sfu.ca rosenberg@sfu.caTHANK YOUIT Services - Frances Atkinson / Jeremy Rosenberg

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