ASTD-LA Leading With Grit and Grace Webinar


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ASTD-LA Leading With Grit and Grace Webinar

  1. 1. TMThe Power of Balance Leslie Williams, MCC 304.876.6934 ©Leslie Williams Consulting, Inc. 2011
  2. 2. Background 2 2■ Over 20 years‟ executive coaching experience revealed a recurring client challenge: leadership style was criticized as being „too hard‟ or „too soft.‟ “How do I find an influence style that’s both authentic and effective?”■ This has been a particular lament for women leaders ©Leslie Williams Consulting, Inc. 2011
  3. 3. Background (cont‟d) 3 3■ Effective power/influence style is critical to success for leaders and leadership development professionals alike.■ Yet style goes largely unexamined, until/unless it presents a problem.■ What if we could get ahead of that curve and become more conscious and skillful before we hit the “style skids?” ©Leslie Williams Consulting, Inc. 2011
  4. 4. Objectives 4 4■ Gain an understanding of how style forms and changes■ Learn about the “grit and grace” model of influence, as a way to better - understand and develop yourself - guide colleagues, clients and customers on issues of style■ Gain practical tips on how to develop greater stylistic balance, so you can influence more effectively ©Leslie Williams Consulting, Inc. 2011
  5. 5. Anatomy of Style 5 5 Beliefs Behavior Results = Pattern /Style • Successful • Self-reinforcing • Automatic / Unconscious ©Leslie Williams Consulting, Inc. 2011
  6. 6. Style and Gender 6 6■ Because influence style is such an important ingredient in career success, leaders - men and women - need to pay attention to style issues. ©Leslie Williams Consulting, Inc. 2011
  7. 7. Style and Gender (cont‟d) 7 7 However, organizations still tend to relate differently to men and women on issues of style. They tend to apply considerably more scrutiny to women‟s styles than to men‟s. So women deal with this issue more often and acutely. “Stylistic bell curve.”■ Changing…but slowly. ©Leslie Williams Consulting, Inc. 2011
  8. 8. The Influence StyleContinuum 8 8 + + Direction Inclusion “GRIT” Challenge Support “GRACE” Clarity Tact Assertive Decisiveness Collaboration Supportive Objective Objectivity Sensitivity Personal ©Leslie Williams Consulting, Inc. 2011
  9. 9. Grit & Grace 9 9■ Neither is better or worse; each has its strengths.■ We tend to be a mix.■ That said, we tend to prefer one pole: more comfortable, natural and practiced. “Home base.”■ What about you? ©Leslie Williams Consulting, Inc. 2011
  10. 10. A Tale of Two Leaders 10 10■ CFO of a telecommunications company (Donna) GRIT GRACE ■ H.R. manager at a consulting firm (Susan)Their styles worked beautifully…until they didn‟t. What happened? ©Leslie Williams Consulting, Inc. 2011
  11. 11. ■ Successes solidify our place on the continuum. That style works for us...Perils of Over-Investment 11 11 + + Direction Inclusion Challenge Support “Grit” Clarity Tact “Grace” Decisiveness Flexibility Task focus Relationship focus Aggression Indecision Intimidation Overprotection“Growl” Perfectionism Avoidance “Gum” Inflexibility Inconsistency Insensitivity Inequity - - ©Leslie Williams Consulting, Inc. 2011
  12. 12. Key Points 12 12■ Your style preference in itself is not a problem.■ It‟s a source of strength. ©Leslie Williams Consulting, Inc. 2011
  13. 13. Key Points (cont‟d) 13 13■ What CAN become a problem is relying too heavily on your preferred style to the neglect of its opposite.■ Then, your style gets out of balance, and you can become: • vulnerable to the downsides of your favored style • less versatile • resistant to the other style, leaving critical strengths untapped. ©Leslie Williams Consulting, Inc. 2011
  14. 14. He Said It Best 14 14 “Power without love [grit without grace] isreckless and abusive; love without power [gracewithout grit] is sentimental and anemic.” ~ Martin Luther King, Jr. ©Leslie Williams Consulting, Inc. 2011
  15. 15. Feedback: The Wake-UpCall 15 15■ As uncomfortable as style feedback is, it is a valuable call to growth.■ There are more and less productive ways to deal with that feedback. ©Leslie Williams Consulting, Inc. 2011
  16. 16. 4 “Reactive” Responses 16 16  Blame: “I wouldn‟t have to be so … if you weren‟t so…”  Intensify: hyper-engage the current style ©Leslie Williams Consulting, Inc. 2011
  17. 17. 4 Reactive Responses(cont‟d) 17 17 ■ Abandon: escape current style and adopt the opposite ■ “Whack-a-mole:” jump from style to style to avoid getting hammered ©Leslie Williams Consulting, Inc. 2011
  18. 18. Optimal Response 18 18■ Import and integrate the healthy aspects of the opposite style  Stay rooted in your preference (strength) AND  Incorporate the best aspects of the opposite (versatility) ©Leslie Williams Consulting, Inc. 2011
  19. 19. The Result of 19 19Integration Grit: Grace: Directness Compassion with heart with backbone ©Leslie Williams Consulting, Inc. 2011
  20. 20. How Integration 20 20Happens■ Achieving integration is not a quick fix; it takes attention and practice over time.■ The foundation: an understanding of your own style, with its strengths and limitations ©Leslie Williams Consulting, Inc. 2011
  21. 21. How Integration Happens 21 21(cont‟d)■ From that awareness, develop some of the opposite side‟s perspectives, skills and habits.■ There are a myriad of activities that can help you start achieving better stylistic balance. Here are just a few to get you started… ©Leslie Williams Consulting, Inc. 2011
  22. 22. For Grit Preference:“Grace-Strengthening” Practices 22 22■ Observe yourself – “What gets my „grit‟ going? What‟s going on for me then?” Look for patterns and new ways to respond.■ Listen, listen, listen, from a place of true curiosity. Let others assert themselves before you jump in.■ “Dual bottom line.” Use every interaction as an opportunity to strengthen BOTH the task AND the relationship.■ Physical exercise: Yoga and meditation (anything that increases flexibility)■ Emotions: look for internal frustration. This is a dominant emotion for people with a Grit preference. It‟s a signal to slow your pace and soften your approach. Pushing harder can just bog down task accomplishment.■ Get feedback. Enlist someone you trust to observe you and give you feedback on your style – both when you drive too hard and when you take steps to be more collaborative. ©Leslie Williams Consulting, Inc. 2011
  23. 23. For Grace Preference:“Grit-Strengthening” Practices3 23 23■ Observe yourself – “When/why do I sacrifice my needs or point of view?” Look for patterns and new ways to respond.■ Practice identifying your wants and needs.■ Practice saying “no.” Start small and build up.■ Physical exercises: Pilates and strength training (anything that increases physical strength)■ Emotions: look for internal resentment. This is a dominant emotion for people with Grace preference. It tells you that someone has crossed a line and that there‟s something you need to confront.■ Get feedback. Enlist someone you trust to observe you and give you feedback on your style – both when you collapse and when you take steps to assert yourself. ©Leslie Williams Consulting, Inc. 2011
  24. 24. Summing Up 24■ Style evolves over time and is driven both from the inside (you) and the outside (your environment)■ While most of us are a mix of grit and grace, we tend to prefer one side of the spectrum■ Overinvestment in one side to the neglect of the other can cause a stylistic imbalance that can impede your effectiveness.■ The key to effectiveness is integrating the two sides, staying rooted in your preference while embracing the best aspects of the other. You‟re still yourself, but your strengths become more powerful. ©Leslie Williams Consulting, Inc. 2011
  25. 25. Other Resources 25 25■ Books on women in the workplace: Enlightened Power: How Women Are Transforming the Practice of Leadership. Coughlin, Wingard and Hollihan, eds. Standing at the Crossroads: Next Steps for High-Achieving Women. Marian Ruderman and Patricia Ohlott The Naked Truth: A Working Women‟s Manifesto on Business and What Really Matters. Margaret Heffernan Why Women Should Rule the World. Dee Dee Myers.■ Books for developing Grit: Dare to Ask: The Woman‟s Guide to Successful Negotiating by Cait Clarke and Neil Shister On-The-Level: Performance Communication That Works by Patricia McLagan and Peter Krembs The Dance of Anger by Harriet Lerner (more oriented toward personal relationships, but applicable to work)■ Books for developing Grace: Working With Emotional Intelligence. Daniel Goleman Non-Violent Communication. Marshall Rosenberg Difficult Conversations. Douglas Stone, et al■ Websites: Blog: “Leading With Grit and Grace.” Leslie Williams Catalyst (organization that does research on women in the workplace) ©Leslie Williams Consulting, Inc. 2011
  26. 26. To Get These Slides 26 26 ©Leslie Williams Consulting, Inc. 2011