The Future of Digital Marketing

Mark Appel
Mark AppelGlobal Marketing Director at Exact
MARKETING TRANSFORMATION
Marketing automation as leadmachine
Digital B2B Marketing 2016 – June – Mark Appel – @preciesmark - #dfb2b
© 2016 EXACT2 - MARKETING TRANSFORMATION TOUR
© 2016 EXACT
280.000
3 - DIGITAL FUTURE MARKETING & SALES 2016
50.000
© 2016 EXACT
€ 60mln
4
€ 10mln
- DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT
3.000
5
1.000
- DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT6 - DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT7
‘Create brand & product preference within our
target audiences by understanding our buying
personas, offer value by being extremely relevant
in every stage of their lifecycle to engage in
order to provide our sales organisation with high
qualified leads.’
- DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT
© 2016 EXACT
© 2016 EXACT10 - MARKETING TRANSFORMATION TOUR
© 2016 EXACT
© 2016 EXACT
© 2016 EXACT - DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT
Media Channels
Accounting
Target Audiences
Product Awareness
Product preference
Leadgen
Activation
Sales
14
Brand Awareness
brand recognition
& reputation
Awareness Consideration Decision
Mentality
Business
Benefits
Customer Success
Activation
& Endorsement
Customer Success
Customer buying journey
Demand Generation
Acquisition
SQL CUSSAL
Corporate Comunications & Marketing
Retention
MQi
suspects
Landing Pages
MQL
prospects
SAL Leadtype
Value content
Free content
Blog
Accountancy
WholesaleDistribution
Manufacturing
ProfessionalServices
Partners(VAR/AppCenter)
Offline
Organic
Online
- DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT
Media Channels Target Audiences
Product Awareness
Product preference
Leadgen
Activation
Accounting
Accountancy
Professional Services
Wholesale Distribution
Manufacturing
Sales
- MARKETING STRATEGY 201615
Brand Awareness
brand recognition
& reputation
Publish Convert Engage & Sell
Mentality
Business
Benefits
Eco-system
Customer Success
Onboarding
& Retention
Customer Success
Customer buying journey
Demand Generation
SAL leadtype
SQL CUSSAL
Corporate Comunications & Marketing
Retention
MQi
suspects
Landing Pages
MQL
prospects
SAL Leadtype
Value content
Free content
Blog
Offline
Organic
Online
© 2016 EXACT
Planning budgets & campaigns
16 - DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT
Planning budgets & campaigns
17 - DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT
Planning budgets & campaigns
18 - DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT
Planning budgets & campaigns
19 - DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT
Planning budgets & campaigns
20 - DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT
Average (monthly) Sales Price
Sales Conversion %
Payback time/CPL (months)
© 2016 EXACT
© 2016 EXACT
Creating a burning platform
23 - DIGITAL FUTURE MARKETING & SALES 2016
Spend Mediachannel Spend Reach MQi SAL Subs
€ 640 96
5,0% 15,0%
CPL CPA
80% € 0,06 0,8% € 188 € 1.250
Mediachannel Spend Reach MQi SAL Subs
€ 960 192
8,0% 20,0%
CPL CPA
60% 20% € 0,04 2,0% € 25 € 125
Totals € 120.000 € 120.000 2.200.000 24.800 0 1.600 288
Reach MQi MQL SAL Subs
1,13% 0,00% #DEEL/0! 18,00%
CPL CPA
€ 75 € 417
Demand Generation € 200.000 9.800.000 148.800 4400 7.872 974
Spend Reach MQi MQL SAL Subs
1,52% 2,96% 178,91% 12,37%
CPL CPA
€ 25 € 205
12.800
Online
€ 96.000 1.600.000
Organic
€ 24.000 600.000 12.000
LEADGEN
€ 120.000
A
A
© 2016 EXACT
Creating a burning platform
24 - DIGITAL FUTURE MARKETING & SALES 2016
Spend Mediachannel Spend Reach MQi MQL SAL Subs
560 56 11
2,0% 10,0% 20,0%
SAL Subs
840 50
3,0% 6,0%
CPL CPA
70% € 0,02 1,0% € 89 € 1.299
Mediachannel Spend Reach MQi MQL SAL Subs
3840 576 144
4,0% 15,0% 25,0%
SAL Subs
€ 4.800 480
5,0% 10,0%
CPL CPA
40% 30% € 0,01 2,0% € 5 € 50
Totals € 80.000 7.600.000 124.000 4400 6272 686
Reach MQi MQL SAL Subs
1,63% 3,55% 142,55% 10,93%
CPL CPA
€ 13 € 117
PRODUCT AWARENESS
€ 80.000
Online
€ 56.000 2.800.000 28.000
Organic
€ 24.000 4.800.000 96.000
A
B
A
B
© 2016 EXACT
Online Demand Generation
International Field Marketing
Central Program Management
Central Marketing Automation
Central Content Creation
Local KPIs per country/
per product
Central for local
25
MQi/MQL/SQL
(secondary)
#activations
#endorsers/
endorsements
Activation
Manager
Activation
Endorsem.
Manager
Endorsement
People Manager CCC
People Manager CMA
People Manager CPM
Manager IFM
People Manager ODG
MQi/MQL/SQL
(primary)
Production & deployment (countries)
Execute & Plan (Playbooks)
Build reach (paid)
Content (master)
Enabler (master)
Prod Awar
Quality/Content
Organic/Owned
Website/Social
Leadgen
Perf/Optimization
Online/Paid
Landingpages
Primary responsibility
- DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT26 - MARKETING TRANSFORMATION TOUR
© 2016 EXACT27 - DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT28 - DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT
Media Channels
Accounting
Target Audiences
Product Awareness
Product preference
Leadgen
Activation
Sales
- MARKETING STRATEGY 201629
Brand Awareness
brand recognition
& reputation
Awareness Consideration Decision
Mentality
Business
Benefits
Customer Success
Activation
& Endorsement
Customer Success
Customer buying journey
Demand Generation
Acquisition
SQL CUSSAL
Corporate Comunications & Marketing
Retention
MQi
suspects
Landing Pages
MQL
prospects
SAL Leadtype
Value content
Free content
Blog
Accountancy
WholesaleDistribution
Manufacturing
ProfessionalServices
Partners(VAR/AppCenter)
Offline
Organic
Online
© 2016 EXACT
needing money
having money
needing revenue
having challenges
needing knowledge
having knowledge
FINANCE CONNECT SHARE
- DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT
FINANCE CONNECT SHARE
- DIGITAL FUTURE MARKETING & SALES 2016
© 2016 EXACT32 - DIGITAL FUTURE MARKETING & SALES 2016
THANK YOU!
1 of 33

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The Future of Digital Marketing

  • 1. MARKETING TRANSFORMATION Marketing automation as leadmachine Digital B2B Marketing 2016 – June – Mark Appel – @preciesmark - #dfb2b
  • 2. © 2016 EXACT2 - MARKETING TRANSFORMATION TOUR
  • 3. © 2016 EXACT 280.000 3 - DIGITAL FUTURE MARKETING & SALES 2016 50.000
  • 4. © 2016 EXACT € 60mln 4 € 10mln - DIGITAL FUTURE MARKETING & SALES 2016
  • 5. © 2016 EXACT 3.000 5 1.000 - DIGITAL FUTURE MARKETING & SALES 2016
  • 6. © 2016 EXACT6 - DIGITAL FUTURE MARKETING & SALES 2016
  • 7. © 2016 EXACT7 ‘Create brand & product preference within our target audiences by understanding our buying personas, offer value by being extremely relevant in every stage of their lifecycle to engage in order to provide our sales organisation with high qualified leads.’ - DIGITAL FUTURE MARKETING & SALES 2016
  • 10. © 2016 EXACT10 - MARKETING TRANSFORMATION TOUR
  • 13. © 2016 EXACT - DIGITAL FUTURE MARKETING & SALES 2016
  • 14. © 2016 EXACT Media Channels Accounting Target Audiences Product Awareness Product preference Leadgen Activation Sales 14 Brand Awareness brand recognition & reputation Awareness Consideration Decision Mentality Business Benefits Customer Success Activation & Endorsement Customer Success Customer buying journey Demand Generation Acquisition SQL CUSSAL Corporate Comunications & Marketing Retention MQi suspects Landing Pages MQL prospects SAL Leadtype Value content Free content Blog Accountancy WholesaleDistribution Manufacturing ProfessionalServices Partners(VAR/AppCenter) Offline Organic Online - DIGITAL FUTURE MARKETING & SALES 2016
  • 15. © 2016 EXACT Media Channels Target Audiences Product Awareness Product preference Leadgen Activation Accounting Accountancy Professional Services Wholesale Distribution Manufacturing Sales - MARKETING STRATEGY 201615 Brand Awareness brand recognition & reputation Publish Convert Engage & Sell Mentality Business Benefits Eco-system Customer Success Onboarding & Retention Customer Success Customer buying journey Demand Generation SAL leadtype SQL CUSSAL Corporate Comunications & Marketing Retention MQi suspects Landing Pages MQL prospects SAL Leadtype Value content Free content Blog Offline Organic Online
  • 16. © 2016 EXACT Planning budgets & campaigns 16 - DIGITAL FUTURE MARKETING & SALES 2016
  • 17. © 2016 EXACT Planning budgets & campaigns 17 - DIGITAL FUTURE MARKETING & SALES 2016
  • 18. © 2016 EXACT Planning budgets & campaigns 18 - DIGITAL FUTURE MARKETING & SALES 2016
  • 19. © 2016 EXACT Planning budgets & campaigns 19 - DIGITAL FUTURE MARKETING & SALES 2016
  • 20. © 2016 EXACT Planning budgets & campaigns 20 - DIGITAL FUTURE MARKETING & SALES 2016
  • 21. © 2016 EXACT Average (monthly) Sales Price Sales Conversion % Payback time/CPL (months)
  • 23. © 2016 EXACT Creating a burning platform 23 - DIGITAL FUTURE MARKETING & SALES 2016 Spend Mediachannel Spend Reach MQi SAL Subs € 640 96 5,0% 15,0% CPL CPA 80% € 0,06 0,8% € 188 € 1.250 Mediachannel Spend Reach MQi SAL Subs € 960 192 8,0% 20,0% CPL CPA 60% 20% € 0,04 2,0% € 25 € 125 Totals € 120.000 € 120.000 2.200.000 24.800 0 1.600 288 Reach MQi MQL SAL Subs 1,13% 0,00% #DEEL/0! 18,00% CPL CPA € 75 € 417 Demand Generation € 200.000 9.800.000 148.800 4400 7.872 974 Spend Reach MQi MQL SAL Subs 1,52% 2,96% 178,91% 12,37% CPL CPA € 25 € 205 12.800 Online € 96.000 1.600.000 Organic € 24.000 600.000 12.000 LEADGEN € 120.000 A A
  • 24. © 2016 EXACT Creating a burning platform 24 - DIGITAL FUTURE MARKETING & SALES 2016 Spend Mediachannel Spend Reach MQi MQL SAL Subs 560 56 11 2,0% 10,0% 20,0% SAL Subs 840 50 3,0% 6,0% CPL CPA 70% € 0,02 1,0% € 89 € 1.299 Mediachannel Spend Reach MQi MQL SAL Subs 3840 576 144 4,0% 15,0% 25,0% SAL Subs € 4.800 480 5,0% 10,0% CPL CPA 40% 30% € 0,01 2,0% € 5 € 50 Totals € 80.000 7.600.000 124.000 4400 6272 686 Reach MQi MQL SAL Subs 1,63% 3,55% 142,55% 10,93% CPL CPA € 13 € 117 PRODUCT AWARENESS € 80.000 Online € 56.000 2.800.000 28.000 Organic € 24.000 4.800.000 96.000 A B A B
  • 25. © 2016 EXACT Online Demand Generation International Field Marketing Central Program Management Central Marketing Automation Central Content Creation Local KPIs per country/ per product Central for local 25 MQi/MQL/SQL (secondary) #activations #endorsers/ endorsements Activation Manager Activation Endorsem. Manager Endorsement People Manager CCC People Manager CMA People Manager CPM Manager IFM People Manager ODG MQi/MQL/SQL (primary) Production & deployment (countries) Execute & Plan (Playbooks) Build reach (paid) Content (master) Enabler (master) Prod Awar Quality/Content Organic/Owned Website/Social Leadgen Perf/Optimization Online/Paid Landingpages Primary responsibility - DIGITAL FUTURE MARKETING & SALES 2016
  • 26. © 2016 EXACT26 - MARKETING TRANSFORMATION TOUR
  • 27. © 2016 EXACT27 - DIGITAL FUTURE MARKETING & SALES 2016
  • 28. © 2016 EXACT28 - DIGITAL FUTURE MARKETING & SALES 2016
  • 29. © 2016 EXACT Media Channels Accounting Target Audiences Product Awareness Product preference Leadgen Activation Sales - MARKETING STRATEGY 201629 Brand Awareness brand recognition & reputation Awareness Consideration Decision Mentality Business Benefits Customer Success Activation & Endorsement Customer Success Customer buying journey Demand Generation Acquisition SQL CUSSAL Corporate Comunications & Marketing Retention MQi suspects Landing Pages MQL prospects SAL Leadtype Value content Free content Blog Accountancy WholesaleDistribution Manufacturing ProfessionalServices Partners(VAR/AppCenter) Offline Organic Online
  • 30. © 2016 EXACT needing money having money needing revenue having challenges needing knowledge having knowledge FINANCE CONNECT SHARE - DIGITAL FUTURE MARKETING & SALES 2016
  • 31. © 2016 EXACT FINANCE CONNECT SHARE - DIGITAL FUTURE MARKETING & SALES 2016
  • 32. © 2016 EXACT32 - DIGITAL FUTURE MARKETING & SALES 2016

Editor's Notes

  1. Planning process: start with handshake SLS
  2. Historical data for performance is guidance