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Strategy deployment and managing change

Series "The Magic PMO" Objective: using the business management solution PRESTO Digital Enterprise, how to easily communicate and cascade high-level long-term business strategy (goals) trhoughout your organization to the middle management level linking objectives.

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Objective: Using the business management solution PRESTO Digital Enterprise, the webinar
will show how to easily communicate and cascade high level, long-term business strategy
(goals) throughout your organization to the middle management level linking objectives to
projects and their respective key performance indicators (KPI).
PRESTO Digital Enterprise
Operational Excellence performance enhancer
Deploy strategy & drive change
21 May, 2019
• Bachelor of Science in Business
Administration from Bryant
University, Smithfield (USA)
• 4 years as Managing Director &
co-founder of TOPP TI
• 16 years in financial services
industry
• 7 country residencies
• Bilingual (English / Italian)
Andrew Lenti
Managing Director,
TOPP Tactical Intelligence
Company history
Start date
Established in Italy
2 founding partners
Product launch
PRESTO Digital
Enterprise installed at
Premi Beauty
Industries, Milan, Italy
for process
optimisation and
continuous
improvement support
Product
enhancement
Partnership with the
University of Architecture
and Engineering of Fribourg
& Fribourg Chamber of
Commerce to build Industry
4.0 quality control
functionality to support
Lean Six Sigma 3-year
program in Fribourg’s
manufacturing sector
Product
enhancement
Union Paper Mills of Dubai
creates Hoshin Kanri -
Issue Manager to deploy
strategy and manage
day-to-day shop floor
issues for 300+ staff
Product
enhancement
Industry 4.0 innovation
accelerator audit
proof-of-concept
successfully
completed in CH
PRESTO paperless
office deployed with
MAHY Khoory Group
Oct 2015 Sept 2016 May 2017 Oct 2017 April 2018
Jan – May
2019
Relocation to
London
Corporate strategy
pivot to become more
‘globally’ oriented
8 co founding partners
The PRESTO discipline
sense of
ownership
5
PRESTO is a business performance enhancement solution offering a fresh perspective on operational
discipline to many aspects of business management that are often missed using traditional approaches
sense of urgency
sense of purpose
PLAN
DO
CHECK
ACT
Matrix Reporting
lines
Assignment
Vs
Allocation
Manage
Title (Position)
Vs
Role (Function)

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Strategy deployment and managing change

  • 1. Objective: Using the business management solution PRESTO Digital Enterprise, the webinar will show how to easily communicate and cascade high level, long-term business strategy (goals) throughout your organization to the middle management level linking objectives to projects and their respective key performance indicators (KPI).
  • 2. PRESTO Digital Enterprise Operational Excellence performance enhancer Deploy strategy & drive change 21 May, 2019
  • 3. • Bachelor of Science in Business Administration from Bryant University, Smithfield (USA) • 4 years as Managing Director & co-founder of TOPP TI • 16 years in financial services industry • 7 country residencies • Bilingual (English / Italian) Andrew Lenti Managing Director, TOPP Tactical Intelligence
  • 4. Company history Start date Established in Italy 2 founding partners Product launch PRESTO Digital Enterprise installed at Premi Beauty Industries, Milan, Italy for process optimisation and continuous improvement support Product enhancement Partnership with the University of Architecture and Engineering of Fribourg & Fribourg Chamber of Commerce to build Industry 4.0 quality control functionality to support Lean Six Sigma 3-year program in Fribourg’s manufacturing sector Product enhancement Union Paper Mills of Dubai creates Hoshin Kanri - Issue Manager to deploy strategy and manage day-to-day shop floor issues for 300+ staff Product enhancement Industry 4.0 innovation accelerator audit proof-of-concept successfully completed in CH PRESTO paperless office deployed with MAHY Khoory Group Oct 2015 Sept 2016 May 2017 Oct 2017 April 2018 Jan – May 2019 Relocation to London Corporate strategy pivot to become more ‘globally’ oriented 8 co founding partners
  • 5. The PRESTO discipline sense of ownership 5 PRESTO is a business performance enhancement solution offering a fresh perspective on operational discipline to many aspects of business management that are often missed using traditional approaches sense of urgency sense of purpose PLAN DO CHECK ACT
  • 7. Responsible The person who is assigned to do the work Accountable The process owner who makes the final decision. (the responsible party is accountable to this person) Consulted The person who should be consulted before a decision or action is taken. This could be a stakeholder or subject matter expert. Informed Those who receive output from the process or task or who need to stay informed. the RACI matrix Take 1 step closer to your AGILE ORGANISATION with With your organisational hierarchy in a state of constant change, PRESTO ensures that roles and responsibilities are well defined so that the operational know-how which has been matured over the course of time does not get ‘lost in the hierarchical shuffle’
  • 8. Install KPI Manager on a team of 10 people in less than 2 hours Setup Core information load Ongoing maintenance training Business as usual Enter team name Enter employees 1 minute 30 minutes Enter KPIs 30-90 minutes • KPI name • Target thresholds • Scheduling frequency • Root causes • Owners Day 1 Control quality 30 minutes per week (per user) Month 1 Train Senior Management 30 minutes per week (per user) Month 2 1-2-3 GO
  • 9. Join our Kaizen Alliance !!! (our supporting partners and product trainers) We are delighted to have created an elite global network of product users consisting of expert operational excellence business consulting firms who have since become our ambassadors for our continuous improvement solutions both in Europe and overseas growing together with us while bringing our technology to their market and clients. Partner with us by joining the TOPP TI Kaizen Alliance (founded and run by Andrew Lenti) or reach out to a partner in your area to learn more about how you can collaborate with us. ‘PRESTO allowed us to acquire a large client who needed digital continuous improvement governance coupled with Lean know-how support offered by our team’ Sweta Pandey, Director Gazelles Management Consulting Dubai
  • 10. License revenue simulation Average monthly price per user : EUR 18 € 0 € 1,000 € 2,000 € 3,000 € 4,000 € 5,000 € 6,000 € 7,000 € 8,000 € 9,000 € 10,000 25 users 50 users 100 users 250 users 500 users Monthly revenue schedule Total monthly revenues Your monthly commission in year 1 Your monthly commission in year 2 & 3 450 EUR/month 1125 EUR/month 2250 EUR/month 113 EUR/month 225 EUR/month N° of licenses Your annual revenue (EUR) 25 1.350 50 2.700 100 5.400 250 13.500 500 27.000 1000 54.000 Your monthly return with a gold partnership plan
  • 11. Today’s special offer for you • 2 Consultant’s licenses • Quick start job aids • Quick start instructional videos • 1 year membership to Kaizen Alliance & its discussion groups • 5 hours of online training from Kaizen Alliance product champions • €0 annual renewal fee for ‘active’ users € 1.200 KA starter fee 80 % discount € 250 Special 1-time fee offer
  • 13. BeveragesBakery Dairy Condiments Snacks Cereals • 149 employees • 23 teams • 120 processes Mario General Manager
  • 14. Processing Production Sales (Fred) BeveragesBakery Dairy Condiments Snacks Cereals Mario General Manager Logistics Site Mgmnt Quality Quality Stefano Bruno Roberta
  • 15. Join us today! (book your free consultation & brainstorm with us possibilities to grow) Leonardo Reyes Torres https://pmofficersconsulting.com/ Andrew Lenti http://www.toppti.com/ ‘My collaboration with TOPP TI has been an amazing experience of growth expanding my client portfolio into Switzerland while allowing me to add manufacturing to my service-oriented skill sets’ Vivien Charrey, Owner LSS Master Black Belt ViC Advisory, Milan Italy
  • 16. Become a strategy consultant
  • 19. Key Analytics Root cause analysis The Pareto Principle (the 80-20 rule)
  • 20. Key Analytics Target KPIs Target: Acquire 2.500 followers on twitter Target deadline: 31 December 2019 Cumulative result obtained to date: 712 Remainder: 1.788 Weeks remaining: 32.14 Forecasted value: 1.865 Pietro Marketing Lead
  • 21. Install KPI Manager on a team of 10 people in less than 2 hours Setup Core information load Ongoing maintenance and training Business as usual Enter team name Enter employees 1 minute 15-30 minutes Enter KPIs 30-90 minutes • KPI name • Target thresholds • Scheduling frequency • Root causes • Owners Day 1 Control quality 30 minutes per week (per user) Month 1 Train Senior Management 30 minutes per week (per user) Month 2 1-2-3 GO
  • 22. Automation makes things EASIER Setup Core information load Ongoing maintenance training Business as usual Enter team name Enter employees 1 minute 30 minutes Enter KPIs 60-90 minutes • KPI name • Target thresholds • Scheduling frequency • Root causes • Owners Day 1 Control quality 30 minutes per week (per user) Month 1 Train Senior Management 30 minutes per week (per user) Month 2
  • 23. Lets get ‘Sticky’ Setup Core information load Ongoing maintenance training Business as usual Enter team name Enter employees Enter KPIs Day 1 Control quality Month 1 Train Senior Management Month 2 Full-time remote support Onsite training Job aids
  • 25. the CEO has spoken! (and the market responds) our strategy 3-5 year goals 1. Increase profit margins by 30% 2. Gain market share to 40% 3. Improve customer satisfaction score to 95% 4. Decrease cost of production by 25% 5. Create a continuous improvement culture
  • 27. 27
  • 28. • Waste management • Risk & control self assessment Promote continuous improvement
  • 29. Capitalise on ‘low-hanging- fruit’ CI initiatives Reduce downtime reduce upstream errors reduce defects Sales contract preparation 105 minutes/day Orange juice production 45 minutes / day 120 minutes / day Processing Production Sales
  • 30. • Change Management • Innovation Drive change and innovation
  • 31. Ideas to optimise processes Idea is identified Stakeholders are identified Initial benefits are estimated Proposed ownership is established Go forward ? Action plan agreed Action plan executed Action reviewed for closure Reflection of lessons learnt Celebrate success & communicate YES Archived On hold (Kanban) Should we revisit? NO YES NO
  • 32. Idea identification Agree action plan Execute action plan Activity plan conclusion Celebrate success & lessons learnt eR A C I  Identify idea  Identify impacted stakeholders  Identify and agree core benefits  Approve, reject, o r archive idea If approved  Assign ownership 1 2 3 4 5  Agree key activities  Agree activity owners  Agree start & finish date  Lock-down benefits analysis  Mobilise resources & communicate commencement  Activity 1  Activity 2  Activity 3  Activity 4  Activity 5  …  …  ….  Confirm with all task owners that activities are concluded  Review results (debrief)  Re-open or escalate actions if outstanding items or doubts are still present  Communicate results through the company  Contact team leads to solicit endorsements for participation  Endorse colleagues for contribution Optimise Employee Team lead Division lead Team lead Division lead Managing Director Division Lead Team lead Employee Division Lead Division Lead Team lead Managing Director Team lead Division Lead ALL Suggested workflow for optimisation (‘just-do-it’) ideas
  • 33. Idea identification Agree action plan Execute action plan Activity plan conclusion Celebrate success & lessons learnt R A C I  Identify idea  Identify impacted stakeholders  Identify and agree core benefits  Approve, reject, o r archive idea If approved  Assign ownership 1 2 3 4 5  Agree key activities  Agree activity owners  Agree start & finish date  Lock-down benefits analysis  Mobilise resources & communicate commencement  Activity 1  Activity 2  Activity 3  Activity 4  Activity 5  …  …  ….  Confirm with all task owners that activities are concluded  Review results (debrief)  Re-open or escalate actions if outstanding items or doubts are still present  Communicate results through the company  Contact team leads to solicit endorsements for participation  Endorse colleagues for contribution Everybody reduce defects Fred Optimise sales contract preparation process
  • 34. Copyright © 2017 by TOPP Tactical Intelligence Ltd. All rights reserved Use the PMO Cockpit to drive change create your team of elite project managers Key features • task & milestone tracking • calendar reporting • project charter • project governance • Gantt chart • roles, responsibilities & expectation alignment • cost / benefits analysis • super filter & reporting capabilities • Customisable & limitless kanban boards • Graph & diagram reporting 34
  • 35. Use the project charter to obtain buy-in • Objectives • Principles • Dependencies • Risks • Constraints • Milestones • Key metrics 35
  • 36. Join us today! (book your free consultation & brainstorm with us possibilities to grow) Leonardo Reyes Torres https://pmofficersconsulting.com/ Andrew Lenti http://www.toppti.com/ info@toppti.com ‘My collaboration with TOPP TI has been an amazing experience of growth expanding my client portfolio into Switzerland while allowing me to add manufacturing to my service-oriented skill sets’ Vivien Charrey, Owner LSS Master Black Belt ViC Advisory, Milan Italy +34 93 181 86 28 / +34 618 113 427