Employee Volunteering, The State of the Art and Beyond
Employee VolunteeringThe State of the Art and Beyond Jalal Volunteer Architect @ Volunteer-ID
Understanding Volunteering Butcher (2010) “Volunteering means conduc9ng work with no pay.” (Hodgkinson, 2003) although non-‐remunera9on has been widely discussed, three other factors of volunteering also prevail: • that of choice and free will, • to go beyond one’s normal responsibili9es of family obliga9ons, and • to contribute to society at large – even though individuals may beneﬁt internally from its prac9ce.
Context: Managed and Unmanaged Volunteering Butcher (2010) “... it can be unmanaged, as in sporadic help that takes place between neighbors and friends; or managed volunteering, which takes place through organiza;ons in the nonproﬁt, private, and public sectors.”
Role of Volunteering in Society and in Development Butcher (2010) “... not only to add to the crea*on of social capital (Putnam 2000) or to promote social cohesion and the strengthening of democracy (Olvera 2001), but also as a mechanism to channel diﬀerences and dissent among the popula;on.”
Why Employees Volunteer? Pajo and Lee (2011) • Altruism: a desire to help, to give back, to assist those who were less fortunate or by the ‘feel good’ factor that comes with helping others. • Meaningfulness: impact, worth or signiﬁcance of the volunteer ac9vity. • OrganizaDonal CiDzenship: a desire to reciprocate posi9ve treatment from the employer, to support the company or to present a favorable image of the enterprise. • Role Variety: the ac9vity provided the opportunity to do something diﬀerent from ‘normal’ work.
Why Employees Volunteer? Pajo and Lee (2011) • RelaDonal & Social Task CharacterisDcs: a posi9ve aﬀec9ve judgment about the ac9vity and men9oning rela9onal and/or social aspects. • Networking: the opportunity to get to know others in the organiza9on and/or build their own proﬁle). • Personal: a variety of idiosyncra9c, individual and personalized reasons for volunteering
Phase, Framing, MobilizaDon Van der Voort, Glac, Meijs (2009) Phase Issue Framing Views of MobilizaDon Thriving, boVom-‐up CCI as private aﬀair and BoVom-‐up mobiliza9on enthusiasm individual choice (1997–2000) The emergence of a Social CCI as private aﬀair and Formaliza9on of (boVom-‐up) Movement Organiza9on individual choice mobilizing structures (2000–2001) Framing CCI as a HR Tool CCI as competency Mobiliza9on by collabora9on (2002–2003) development and a pull strategy to engage business units Toward a management focus CCI as management Addi9on of top-‐down in mobiliza9on responsibility approach to mobiliza9on (2004–2006) Toward CCI as standard CCI as strategic instrument Balancing boVom up and business prac9ce and collec9ve responsibility top-‐down mobiliza9on (from 2007) approaches
Tensions in Managing CSEV Van der Voort, Glac, Meijs (2009) 1. Individual choice versus central programming 2. Community beneﬁts versus business beneﬁts 3. Private/personal mo9va9on versus Instrumental mo9va9on
Double-‐Edged Eﬀects of CSEV Management Van der Voort, Glac, Meijs (2009) 1. ProfessionalizaDon: ‘‘It is not about emo9ons anymore; they are viewed more cri9cally.’’ 2. Obliging parDcipaDon: ‘‘I feel obliged, because that is how I am, but also because of my func9on, but I will think about it long and hard before I consider par9cipa9ng the next 9me.’’ 3. Elite co-‐optaDon and support: ‘‘They need a patron, but if this patronage is commercially mo9vated rather than sincere […] It will become a vehicle and lose its credibility.’’
QuesDons • What is volunteering in Indonesian context? • How organiza9ons in Indonesia manage its volunteering projects? • How Indonesian stakeholders value the role of volunteering in society and development? • What are the roles of business in society, according to Indonesian stakeholders? • Why employees in Indonesia volunteer? • Which phase of employee volunteering management are companies in Indonesia currently in? • What are the tensions and eﬀects of employee volunteering management in companies prac9cing it in Indonesia?
JALAL VOLUNTEER-‐ID jalal@volunteer-‐id.org +62-‐815-‐13803616 THANK YOU SO VERY MUCH!