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Requirements for the use of
virtual worlds in corporate
training
Perspectives from the post-mortem of a corporate e-learni...
• Created at Altice Labs
(formerly Portugal Telecom Inovação)
• Corporate-centric Learning Management System:
banks, insur...
Alternatives for integration of
virtual worlds in LMS
Full integration is…
…making the 3D environment a managed part of the
Learning experience, using the same management
platf...
In our view, the LMS…
…is the SOURCE
…is the STORE
…COMMANDS
THE DATA! Timeline of 19 events
Collected data from
docs, prototypes,
proceedings,
screenshots, etc.
Timeline of 19 events
Event E1:
Joint undergraduate
project proposals
Timeline of 19 events
Events E2 & E3:
Joint grant proposals
& their fusion in grant
contract MULTIS
Timeline of 19 events
Events E4-E8:
MULTIS project
meetings & company
seminar presentation
Timeline of 19 events
Events E9-E11:
Joint grant proposal
MULTIS II & contract,
final MULTIS meeting
Timeline of 19 events
Events E12-E16:
MULTIS II project
meetings & customers
seminar presentation
Timeline of 19 events
Events E17 & E18:
MULTIS II design
report and final
meeting
Timeline of 19 events
Event E19:
Public technology
presentation
workshop
Sample requirements extraction
R2f
Automatically create, manage, & delete synchronous
training sessions
E2b, E5b
R2f-1 Abi...
THE RESULTS: reqs & sub-reqs!
(grouped in 9 categories)
C1 Privacy of training sessions
C2 Record and replay behaviors of ...
What do you think, ?
We are planning a
questionnaire, to
get your views,
based on…
Four main problems
1st – Storing VW content in the LMS
Solution for problem 1:
LMS-controlled bots as data store
2nd – Placing content into the VW
Solution for problem 2:
LMS-controlled bots act upon VW
Morgado et al. (2016). A Bot Spooler Architecture to
Integrate Vir...
3rd – Receiving VW events and data
Solution for problem 3:
VW scripts and Web Services
Pinheiro et al. (2014). Development of a mechanical
maintenance traini...
4th – Control VW platform from LMS
Solution for problem 4:
LMS-controlled bots inject & deletes
scripts and/or provide parameters
Example: R2g-6
3D objects should have user profile-based
permissions
Want to know more?
Leonel.Morgado@uab.pt
Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-lear...
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Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

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Slideshow supporting the presentation at the iLRN 2016 conference.
Paper available here: http://repositorioaberto.uab.pt//handle/10400.2/5454
Between 2009 and 2011, a joint academia-industry effort took place to integrate Second Life and OpenSimulator platforms into a corporate elearning provider’s learning management platform. The process involved managers and lead developers at the provider and an academic engineering research team. We performed content analysis on the documents produced in this process, seeking data on the corporate perspective of requirements for virtual world platforms to be usable in everyday practice. In this paper, we presented the requirements found in the documents, and detailed how they emerged and evolved throughout the process.

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Requirements for the use of virtual worlds in corporate training - Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator

  1. 1. Requirements for the use of virtual worlds in corporate training Perspectives from the post-mortem of a corporate e-learning provider approach of Second Life and OpenSimulator Leonel Morgado – INESC TEC and Universidade Aberta, Portugal Hugo Paredes, Benjamim Fonseca, Paulo Martins – INESC TEC and UTAD Ricardo Antunes – Instituto Politécnico de Leiria Lúcia Moreira – Academia Unitel, Angola Fausto de Carvalho, Filipe Peixinho, Arnaldo Santos – Altice Labs
  2. 2. • Created at Altice Labs (formerly Portugal Telecom Inovação) • Corporate-centric Learning Management System: banks, insurance companies, airlines, telecoms, etc. • Over 430,000 users worldwide
  3. 3. Alternatives for integration of virtual worlds in LMS
  4. 4. Full integration is… …making the 3D environment a managed part of the Learning experience, using the same management platform.
  5. 5. In our view, the LMS… …is the SOURCE …is the STORE …COMMANDS
  6. 6. THE DATA! Timeline of 19 events Collected data from docs, prototypes, proceedings, screenshots, etc.
  7. 7. Timeline of 19 events Event E1: Joint undergraduate project proposals
  8. 8. Timeline of 19 events Events E2 & E3: Joint grant proposals & their fusion in grant contract MULTIS
  9. 9. Timeline of 19 events Events E4-E8: MULTIS project meetings & company seminar presentation
  10. 10. Timeline of 19 events Events E9-E11: Joint grant proposal MULTIS II & contract, final MULTIS meeting
  11. 11. Timeline of 19 events Events E12-E16: MULTIS II project meetings & customers seminar presentation
  12. 12. Timeline of 19 events Events E17 & E18: MULTIS II design report and final meeting
  13. 13. Timeline of 19 events Event E19: Public technology presentation workshop
  14. 14. Sample requirements extraction R2f Automatically create, manage, & delete synchronous training sessions E2b, E5b R2f-1 Ability to schedule 3D training sessions E2b R2f-2 Ability to select features of the training session space (spatial arrangement, size, available interactive elements) E2b, E5b R2f-3 Ability to define participants E2b R2f-4 Management tasks done without technical implementation concerns E2b R2f-5 Ability to assign a session to a preexistent space E5b R2f-6 User identification done via the Formare LMS username E5b R2f-7 Formare usernames have SL/OpenSim usernames automatically E5b … … …
  15. 15. THE RESULTS: reqs & sub-reqs! (grouped in 9 categories) C1 Privacy of training sessions C2 Record and replay behaviors of actors and other elements C3 Support for virtual world content development C4 Automated support for Administration C5 Automated support for trainers and trainees C6 Access to the LMS data and services in the 3D space C7 Integration of virtual world data in the LMS C8 LMS must be the source of control and management over educational activities in virtual worlds C9 Existence of alternatives for voice communication in the 3D platform
  16. 16. What do you think, ? We are planning a questionnaire, to get your views, based on…
  17. 17. Four main problems
  18. 18. 1st – Storing VW content in the LMS
  19. 19. Solution for problem 1: LMS-controlled bots as data store
  20. 20. 2nd – Placing content into the VW
  21. 21. Solution for problem 2: LMS-controlled bots act upon VW Morgado et al. (2016). A Bot Spooler Architecture to Integrate Virtual Worlds with E-learning Management Systems for Corporate Training, Journal of Universal Computer Science, 22 (2), 271-297.
  22. 22. 3rd – Receiving VW events and data
  23. 23. Solution for problem 3: VW scripts and Web Services Pinheiro et al. (2014). Development of a mechanical maintenance training simulator in OpenSimulator for F-16 aircraft engines, Entertainment Computing, 5 (4), 347-355.
  24. 24. 4th – Control VW platform from LMS
  25. 25. Solution for problem 4: LMS-controlled bots inject & deletes scripts and/or provide parameters
  26. 26. Example: R2g-6 3D objects should have user profile-based permissions
  27. 27. Want to know more? Leonel.Morgado@uab.pt

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