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Impact of Non-verbal Communication on Collaboration in 3D Virtual Worlds: Case Study Research in Learning of Aircraft Maintenance Practices

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Presentation used at iLRN 2017 - Immersive Learning Research Network Conference

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Impact of Non-verbal Communication on Collaboration in 3D Virtual Worlds: Case Study Research in Learning of Aircraft Maintenance Practices

  1. 1. Impact of non-verbal communication on collaboration in 3D virtual worlds Case study research in learning of aircraft maintenance practices Gustavo Silva Leonel Morgado Armando Cruz
  2. 2. Presence improves cooperation Presence
  3. 3. Important for presence: • Immersion • Non-verbal communication • Interaction
  4. 4. CSCW Case studies Case studies Case studies
  5. 5. This case study: Aircraft Maintenance Training Organization
  6. 6. Aircraft maintenance is rich in non-verbal collaborative aspects
  7. 7. METHOD Research Design Preparation for Evidence Collection Evidence Collection Evidence Analysis Research questions Propositions Units of analysis Chains of evidence / propositions From Cruz et al. (2015) • RQ1: How does the use of an avatar influences collaboration in 3D virtual worlds? • RQ2: How does the spatial virtual environment influences collaboration in 3D virtual worlds?
  8. 8. CONTEXT Theory / framing traditional e-learning module
  9. 9. COLLABORATIVE SIMULATION IN A VIRTUAL WORLD
  10. 10. TRAINING SCENARIO: AIRCRAFT TOWING
  11. 11. RESULTS • Evidence • Chains of evidence
  12. 12. SAMPLE EVIDENCE Gestures  “After the team leader commanded the removal of the wheel stops, beams of light balls were seen coming out of the team members’ hands, towards the wheel stops that had to be removed.” The leader and other trainees become aware that an attempt is being made to comply (no communication initiative needed). RELEVANCE
  13. 13. CONNECTING DATA TO PROPOSITIONS = CHAINS OF EVIDENCE PROPOSITION P2: Avatar gestures and sounds influence the perception of its intent to collaborate P2: Os gestos e sons produzidos pelo avatar influenciam a perceção dos outros sobre como o utilizador do avatar quer colaborar ou como ele quer que os outros colaborem Light balls from interaction appear and the team responds adequately to it (e.g., trainer is silent, trainees remove other stops)
  14. 14. More stuff we’re doing…
  15. 15. Integration into information systems (MULTIS architecture and methods)
  16. 16. Bring cultures (gestures!) to empower user interaction!
  17. 17. Choreographies independente from the rendering/execution platform
  18. 18. Interested? Get in touch! Leonel Morgado leonel.morgado@uab.pt

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