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EASILY SELL EVERYWHERE
USER GUIDES
Keep updated
Delivery methods
Lengow is the ecommerce automation solution that helps brands and distributors improve their performance, automate
their b...
OPEN
PICK
UP
OPEN
HOME
LOCAL
SHOP
PICK-UP
POINT
LOCKERS
PREFERRED DELIVERY POINTS
Home delivery is the preferred delivery ...
FREE DELIVERY NOW VALUED MORE
THAN DELIVERY TIME
Online shoppers would like to have the option to
specify delivery hours a...
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Choose the best delivery method to complement your activity with Lengow

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Lengow's ecommerce guide helps you decide which delivery method is best for your website. Considering that poor delivery can impact heavily on sales, it is important to realise the pros and cons of different methods, and this guide helps you do just that. Download this guide for free so that you can keep your clients happy!

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Choose the best delivery method to complement your activity with Lengow

  1. 1. EASILY SELL EVERYWHERE USER GUIDES Keep updated Delivery methods
  2. 2. Lengow is the ecommerce automation solution that helps brands and distributors improve their performance, automate their business processes and grow internationally. Intuitive and innovative, the Lengow platform is the key that opens the door to strong profitability and visibility for products sold by online retailers around the world on all distribution channels: marketplaces, comparison shopping engines, affiliate platforms and display/retargeting. With more than 1,800 partners that have been collaborating with Lengow since 2009, the Saas solution offers a powerful ecosystem to the 3,500 merchants that use it in 45 countries accross the globe. Contact us for a demo of our solution. WWW.LENGOW.COM Marketplaces Display / Retargeting Product Ads On-site tools Comparison Shopping Engines Affiliate platforms
  3. 3. OPEN PICK UP OPEN HOME LOCAL SHOP PICK-UP POINT LOCKERS PREFERRED DELIVERY POINTS Home delivery is the preferred delivery option in most European countries and worldwide. But shoppers also want other delivery options such as pick-up in-store or at another arranged location. 50% of eshoppers abandoned their purchases in 2013 due to inadequate delivery options, this shows the importance of providing choice for consumers. In some countries other delivery options are being used more and more: • Pick-up points: in Sweden and Netherlands… • Lockers: in Germany, Austria… • Local shops: France, UK, Argentina… EASILY SELL EVERYWHERE Delivery methods Consumers expect a compelling online and in-store shopping experience, and the flexibility to choose when and how they receive their items. Online shoppers across markets are looking for alternative delivery options, especially in Europe where 32% said they would prefer their online order be delivered to locations other than their home. Click and collect is also booming , it is now being used 20% more than it was last year. Most of these purchases are being made from individual lockers, followed by third party locations, with the third runner-up being stores.
  4. 4. FREE DELIVERY NOW VALUED MORE THAN DELIVERY TIME Online shoppers would like to have the option to specify delivery hours and choose the delivery day. From weeks to days to same day delivery - future is delivery in hours. Amazon has redefined e-commerce logistics in many ways including launching same-day delivery for major markets. However, global surveys show that many online shoppers value free delivery over same-day delivery, even if it’s an important option. In some countries, people don’t mind adding items to their cart in order to barely qualify for free shipping. THE IMPORTANCE OF FREE RETURNS Free return is also frequently requested, many consumers would complete purchases if they could have the option of returning the item to a store or have free return shipping. Many of them view the retailer’s returns policy before making a purchase. A NEW TREND FOR RETAILERS Retailers are developing and strengthening their own delivery networks, moving fulfillment centers closer to customers and increasing delivery from nearby stores rather than logistics centers whenever possible. By intensifying these activities, online and multi-channel merchants are entering new ground - which used to belong exclusively to fulfillment companies and parcel carriers. 3 WAYS TO INCREASE ECOMMERCE CONVERSION RATES WITH DELIVERY OPTIONS OFFER FREE DELIVERY OFFER EASY RETURNS PROVIDE CHOICE AND CLEAR DELIVERY INFORMATION Sources : Comscore.com, Prnewswire.com, Metapack.com, Postnord, Copenhagen economics e-shopper survey Lengow is the ecommerce automation solution that helps brands and distributors improve their performance, automate their business processes and grow internationally. Intuitive and innovative, the Lengow platform is the key that opens the door to strong profitability and visibility for products sold by online retailers around the world on all distribution channels: marketplaces, comparison shopping engines, affiliate platforms and display/retargeting. With more than 1,800 partners that have been collaborating with Lengow since 2009, the Saas solution offers a powerful ecosystem to the 3,500 merchants that use it in 45 countries accross the globe. Marketplaces Display / Retargeting Product Ads On-site tools Comparison Shopping Engines Affiliate Platforms Contact us for a demo of our solution: WWW.LENGOW.COM contact@lengow.com +44 203 318 26 31 Download the full version

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