Lemcon Networks Ltd.Company Profile 2011June 2011              1
Company Presentation               •   Lemminkäinen Group                              n               •   Lemcon Netwo   ...
Lemminkäinen Group            Lemcon Networks is part of Lemminkäinen Group, the most                               s     ...
Lemminkäinen Group - Divisio                              ons                              • Real estate developmeentBuild...
Lemminkäinen Group O                         Operations                                                                   ...
Company Presentation               •   Lemminkäinen Group               •   Lemcon Netwo                              orks...
Lemcon Networks Ltd  Lemcon Networks Ltd. in brief                              f                       • Lemcon started t...
Mission & Values  Mission Statement   •    Lemcon is the most wanted service partner for its customers in its        chose...
Mission & Values  Corporate Core Values   Respect and trust   The Lemcon team earns the customers respect by honouring the...
Quality Management System / CertificateJune 2011                            10
Company Presentation               •   Lemminkäinen Group               •   Lemcon Netwo                              orks...
Lemcon Networks – organisat                          tion 2011                                                        Pres...
Staff location Q1/2007-Q1/201                            11             2007      2008      2009   2010   2011June 2011
Staff per business line31.3.2011                        43                       284                         6            ...
Company Presentation               •   Lemminkäinen Group               •   Lemcon Netwo                              orks...
Services            Project sservices            • Rollout Management (ROM)                     t            • Project Man...
Core CompetencesJune 2011          17
Core Competences and Services                  p                                         Lemcon Networks operating model i...
Services ScopeRoll-out Management- project management, scheduling, cost control, documentation, reporting                 ...
PSC Services                     Project Support C                                     Center     Project     P j t       ...
Network ServicesSystem / Site                                      Network Management Tools                               ...
Consultancy/Staffing Services                            s               Lemcon Staffing Servicces is managed by professio...
WiFi Services                                                              `                                            `•...
Company Presentation               •   Lemminkäinen Group               •   Lemcon Netwo                              orks...
Telecom Network Projects1996 - 2010 •      Europe           since 1996 •      Asia – Pacific   since 1997 •      Africa   ...
Lemcon Networks Projects     Lemcon Networks project loca                                ationsOn-going operationsn 30 cou...
Telecom Network projectsFinland (Lemminkäinen Group)Installations for telecom operators       Telia Finland, GSM installat...
Cellular Network projectsEurope•     Project preparation support , United Kingdom    1997•     Project preparation support...
Cellular Network projectsMiddle East & North Africa •     Project preparation support, Kuwait     1998 •     Project prepa...
Cellular Network projectsAsia-Pacific•    KG Telecom Phase 1&2 , PM Support, Taiwan     1999 - 2001•    KG Telecom Phase 2...
Cellular Network projectsNorth America•    Telecorp ROM, USA                              2002 - 2003•    AWS, PM+FM suppo...
Cellular Network projectsLatin America •    Telemar Pre-rollout Phase, Brazil      2000 - 2001 •    Telemar PCS-1800, Phas...
”Whatever is worth doinJune 2011   33    is worth doing well”                        P. D. Stanhope (1694 - 17
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Lemcon networks profile 2011

  1. 1. Lemcon Networks Ltd.Company Profile 2011June 2011 1
  2. 2. Company Presentation • Lemminkäinen Group n • Lemcon Netwo orks Ltd. • Organisation an Staff nd • Services and P Project Approaches • ProjectsJune 2011 2
  3. 3. Lemminkäinen Group Lemcon Networks is part of Lemminkäinen Group, the most s experienced internattional building construction company in Finland : • established 1910 • oldest and 2nd larg gest construction company in Finland • 8,314 employees ( , p y (2010) ) • net sales EUR 1.8 billion (2010) 892 Experience: 100 years of experience, continuity of p y p y services, and the abbility to adapt and embrace new innovations guarante the best quality and competitiveness. ee International know- -how: Lemminkäinen is a Finnish internationally opera ating building constructor. We have working experience in over 70 different countries. Locality: We operat on a local level, close to customers. te This enables us to know our customers and relate to their needs. dJune 2011 3
  4. 4. Lemminkäinen Group - Divisio ons • Real estate developmeentBuilding construction • Contracting servicesLemminkäinen Talo Ltd. • Renovation • Project management se ervices • Paving • Mineral aggregates and ready-mix concrete dInfrastructure constructionI f t t t ti • Ci il engineering CivilLemminkäinen Infra Ltd. • Concrete and urban en nvironment products • Sports construction • Technical building servi icesTechnical building services • Technical facility servicesLemminkäinen Building • Industrial servicesServices Ltd. • Telecommunication n networks June 2011
  5. 5. Lemminkäinen Group O Operations Lemcon Thailand Ltd.35 subsidiaries : Rekab Enterprenad Ab p Lemco Baumanagement Gmbh on g Lemcon (Philippines) Inc. ( pp )Lemcon CL Canada Ltd d Lemcon Norge AS Lemco Bauprojekt Management Gmbh on Lemcon Pte Ltd.Lemcon USA Corporation Lemminkäinen Eesti As Lemco Bulgaria EOOD on PT Lemcon NetworksLemcon Colombia Ltda Lemcon Network Services Ltd OOO Dom Lemcon Lemcon Australia Pty LtdLemcon Venezuela C.A. Lemcon Polska Sp.z o.o OOO Lemcon Invest Lemcon China Co. Ltd.Lemcon Argentina SRL Lemcon Ukraine OOO Lemcon Rus Branches:Lemcon Servicos De Planejamento e Engenharia Ltda ICM International Construction Management OOO Lemcon Stroy Lemcon Branch EgyptLemcon do Brasil Ltda Lemcon Épitöipari Kft ZAO L Lemstroy Lemcon Networks Branch TansaniaLemcon Chile S.A. Romania Construction S.R.L. ZAO L Lipsanen Lemcon Networks Branch EthiopiaLemconEcuador S.A. Lemco Construction Pvt. Ltd. (India) on Lemcon Networks Branch Dubai June 2011 5
  6. 6. Company Presentation • Lemminkäinen Group • Lemcon Netwo orks Ltd. • Organisation an Staff nd • Services and P Project Approaches • ProjectsJune 2011 6
  7. 7. Lemcon Networks Ltd Lemcon Networks Ltd. in brief f • Lemcon started telecom operations in 1996, n Lemcon Networks Ltd. registered in 2000 n g • Projects in over 40 countries on five continents, s on-going operations in 30 countries g • 25 subsidiaries and branches, plus 2 jo oint-venture companies. • sales 20 : 40 MEUR 010 • current st ff : over 500 professionals t staff f i l • services tailored to client requirements: telecom s network i l t k implementation and project management, t ti d j t t network O&M services k • Quality Management System ISO 90001:2000 certified June 2011 7
  8. 8. Mission & Values Mission Statement • Lemcon is the most wanted service partner for its customers in its chosen target areas g • Lemcon is a successful and respected specialist with international, d skilled and motivated staff • Lemcons operations are effective, of high quality and support all aspects of multi-site infrastructure dep ployment and telecoms operations. Business Idea • Lemcon Networks secures the succ cess of telecom networks and multi-site infrastructure projects and operations by strictly d controlling the schedule and q g quality in a cost effective manner. y June 2011 8
  9. 9. Mission & Values Corporate Core Values Respect and trust The Lemcon team earns the customers respect by honouring their promises s’ consistently. Lemcon team members tr rust each other and act fairly. Sustainable growth and developmen nt Lemcon develops its business sustaina ably in the long term from the economical, environmental and safety perspectives Lemcon employees develop their s. s expertise systematically as a communi and as individuals. ity Constructive co operation co-operation Lemcon employees work in co-operatio with customers and partners in order on to be able to offer them the best constr ruction solutions. Internally, Lemcon team members support each other are open and share their know how other, n know-how. June 2011 9
  10. 10. Quality Management System / CertificateJune 2011 10
  11. 11. Company Presentation • Lemminkäinen Group • Lemcon Netwo orks Ltd. • Organisation a and Staff • Services and P Project Approaches • ProjectsJune 2011 11
  12. 12. Lemcon Networks – organisat tion 2011 President & CEO Luc Marcceau Business Control Lemminkäinen Maria Stocks Group Shared Services Administration Petra Narko Senior VP Area Manager Area Manager Area Maanager Area Manager Area Manager Area Manager Jim Prosser Alex Tude Eddie Carlucci Petter Hä ärkönen Paul Carpenter Aimo Katisko NN Network Services IT/WLAN Services South America North America Europe e Africa APAC Middle East IT/WLAN Service Tero Piuva Competence Dev. Niina Prosser Quality Stefan LjunglinJune 2011 12
  13. 13. Staff location Q1/2007-Q1/201 11 2007 2008 2009 2010 2011June 2011
  14. 14. Staff per business line31.3.2011 43 284 6 148 13 Total 494June 2011 14
  15. 15. Company Presentation • Lemminkäinen Group • Lemcon Netwo orks Ltd. • Organisation an Staff nd • Services and P Project Approaches • ProjectsJune 2011 15
  16. 16. Services Project sservices • Rollout Management (ROM) t • Project Management Services t • Installa ation / Turnkey Contracting Network services k • Project Support Center Services (PSC) t • Remot Integration Services (RIC) te • Operattion and Maintenance (FLM) IT/WiFi s services • WLAN network planning, implementation p g, p and operation • other IT services T Consulta ancy and staffing services • Project Preparation Services t • PM / TTechnical Consulting • Staffing Services gJune 2011 16
  17. 17. Core CompetencesJune 2011 17
  18. 18. Core Competences and Services p Lemcon Networks operating model is based on four core competences Sophisticated skills in project management, contract Project management as well as installationmanagement and Project Network Expertise and experience in construction and civil works management technologyimplementation Efficient project cost and logistics management Core Long established know-how, procedures and efficient competences Network software tools technology and Extensive experience in coordination between remote equipment International Staffing integration and field work in projects operations solutions knowledge Multivendor capabilities Know-how and procedures to develop and manage StaffingStaffing solutions compliant workforce solutions p Service lines Project Services Network Services Services Expertise in finding and hiring competent staff Turnkey Roll-out Technical Staffing & Service offering project management operation Training payrolling delivery contract contracts Global operations and expertise in international human Main invoicing Site / Site or time Site / Time based Time based criteria deliverable based deliverable International resources and workforce management operations Strong position in emerging markets, especially in Africa, Flexible delivery Latin America and Asia Customer Lemcon Networks has three highly synergistic service lines June 2011 18
  19. 19. Services ScopeRoll-out Management- project management, scheduling, cost control, documentation, reporting Remote Operations & Care- procurement, logistics, subcontract management t l i ti b t t t Integration Maintenance Construction and Teleco om Center (RIC) - corrective - SW releaseNetwork Management maintenance testing SA & PermittingPlanning - subcontract and field managem ment - remote - preventive - product line Management maintenanceManagement - quality assurance integration support - acceptance t - on going on-going - technical - datafill optimisation support - quality assurance - capacity - Network Construc ction - training management Site - light civil w works - optimisation analysis - performance - After Service Acquisition - site constr ruction - re-homingNetwork - site search works management pp sales supportPlanning - system - Customer - validation - prefabrica ated acceptance- nominal cell plan - lease contracts Site structures training - 1st & 2nd line- SARF Design - mechanica and al maintenance- RF planning - specs electrical - network- TRS planning - TSS o to g monitoring- coverage - GA/layout ‘ analysis - permit design Permitting - detail design Telecomm - applications Installati ion - negotiations - installation n with authorities - commissio oning - field integrationLN services core areas : iLemcon Network Lemcon Project Staffing Staffing Services provide SServices2011 June Services services only personnel to all service areas p 19
  20. 20. PSC Services Project Support C Center Project P j t Technical T h i l Remote R t Operations & O ti Management Training Inte egration Maintenance Services services Seervices services- TI Management - Technical training - Remot Integration te - Network monitoring- Quality control - Evaluation - Datafill - FLM- Progress Control - Licensing - Alarm Monitoring - Monitoring- Reporting - Certification - Re-hom ming - Performance- Documentation - MOP creation - Perform mance - Change control- Acceptance - Standardization - Edge a g activation - Escalation- KPI acceptance - Process training - Networ expansion rk - PMCMJune 2011 20
  21. 21. Network ServicesSystem / Site Network Management Tools N t kM tT lAcceptance Lemcon Network Tracker was created by Lemcon for the purpose of tracking and reporting network and project i l j t implementation. t ti Total end to end Project Integrated services Technical solution tool to Training improve communication, processes and reporting FLM Controlled access management tIntegration Center Services Web interface and WAP reports via phone Operation Center Services June 2011 21
  22. 22. Consultancy/Staffing Services s Lemcon Staffing Servicces is managed by professionals from both the telecommuniccations and recruiting industry, thereby bringing in-depth knowledge and screening capability to the resource procurement pprocess. process Our global company st tructure allows Lemcon to comply with local staff regulations enabling us to provide skilled, compliant resources at short notice.e Some of the resources and skills deployed via Lemcon Consultancy Services innclude: - P j t Managers Project M - Roll Out Managers - Site Acquisition Manag gers - CME Managers - Quality Managers & Enngineers - Planning Managers & Engineers - TI Field Management - BSS Engineers - RAN Engineers - NSS Engineers - OSS Engineers - Cost Controllers - O&M Managers & Eng gineersJune 2011 22
  23. 23. WiFi Services ` `• Customer requirements definition• Network design/engineering ` `• Network implementation `• Equipment/Hardware sales• Network integration to existing infrastructure• Network optimization N t k ti i ti• Network operations & maintenance ce enter• Add-on services (Captive portals, Roa aming, Billing, Security cameras)• Operation & Maintenance Center oper rationalJune 2011 23
  24. 24. Company Presentation • Lemminkäinen Group • Lemcon Netwo orks Ltd. • Organisation an Staff nd • Services and P Project Approaches • ProjectsJune 2011 24
  25. 25. Telecom Network Projects1996 - 2010 • Europe since 1996 • Asia – Pacific since 1997 • Africa since 1998 • Latin America since 2000 • North America since 2001June 2011 25
  26. 26. Lemcon Networks Projects Lemcon Networks project loca ationsOn-going operationsn 30 countries;Argentina, Bangladesh Bolivia,Argentina Bangladesh, BoliviaBrazil, Canada, Chile, Colombia,Ecuador, Finland, Honduras, ndia, Indonesia, Malaysia,Mexico, Norway, Panama, , y, ,Paraguay, Peru, Portugal,Singapore, Sweden, Taiwan,Tanzania, Ukraine, UK, USA,Uruguay, Venezuela, Zimbabwe Project cities Major project cities June 2011 26
  27. 27. Telecom Network projectsFinland (Lemminkäinen Group)Installations for telecom operators Telia Finland, GSM installations 2000 - 2003 KPNQWest, transmission link installations 2000 - 2000 Ecosite/ Radiolinja, 2G/3G SA+CW+TI 2002 - 2006 Suomen 2G, SA+CW+TI SA CW TI 2002 - 2003 Ecosite/ Radiolinja, 2G/3G SA+CW+TI 2002 - 2006 Suomen 2G, SA+CW 2002 - 2003 Elisa Oyj SCS, core network, fiber/copper cabling, WLAN 2002 - 2010 Elisa Oyj customers, SCS, WLAN installation 2002 - 2010 TDC Song Oy, machine hall installations, fiber/copper cablin 2002 - 2010 Core network installations for DNA, Elisa 2003 - 2010 Ecosite/ Radiolinja DCS Cit network d E it / R di li j City t k demolition work liti k 2003 - 2005 Telia Finland, Mobile network demolition work 2004 - 2004 DNA 2G/3G SA+CW+TI+transmission 2005 - 2010 Finnet 3G SA+CW+TI 2005 - 2005 Ainacom transmission link installations and maintenance 2006 - 2008 DNA, base station maintenance 2007 - 2010 VIRVE TETRA repeater and network installations p 2008 - 2010 Finnet Datame WiMAX TI 2010 -Installations for corporate customers Borealis Oy, MAN, LAN, fiber networks, SCS 2002 - 2010 Finavia, SCS, camera cabling, fiber/copper cabling 2002 - 2010 Fortum Oyj, SCS, machine hall installations, fiber/copper ca 2002 - 2010 Kesko Oyj SCS WLAN installations Oyj, SCS, 2002 - 2010 Neste Oil Oyj, SCS, MAN, fiber/copper cabling 2002 - 2010 Ministry of Justice, SCS, MAN, LAN, fiber/copper cabling 2002 - 2010 Suomenlinnan hoitokunta,SCS, MAN, fiber/copper cabling, 2002 - 2010 TAIK, SCS, fiber/copper cabling 2002 - 2010 Yleisradio Oy, SCS, fiber/copper cabling 2002 - 2010 City of Helsinki, SCS, fiber/copper cabling 2002 - 2010 Sonera, Fiber network installations 2002 - 2010 VTT, SCS, MAN, LAN, fiber/copper cabling 2002 - 2010 Kone Oyj, SCS, MAN, LAN, fiber/copper cabling 2002 - 2010 Pohjola Oyj, SCS, fiber/copper cabling 2002 - 2009 Finnair Oyj, O&M of Guest networks in Airport Lounges 2006 - S-Group, O&M of guest WLAN network in shops and restau 2007 - Itakeskus,O&M Itakeskus O&M of WLAN guest network in shopping mall 2008 - Lemminkäinen Oyj, Construction Sites corporate WLAN 2009 - Lemminkäinen Oyj, Corporate HeadquartersWLAN 2009 Finavia, O&M of 13 guest WLAN in 13 airports 2009 -June 2011 of WLAN in airport lounges and congress centers SS, O&M 2009 - 27 Hotel WLAN installation and O&M 2010 -
  28. 28. Cellular Network projectsEurope• Project preparation support , United Kingdom 1997• Project preparation support, Portugal 1997• Bouygtel Nord Project, France 1996 - 1997• PM support, Czech Republic support 1997• PM support, Turkey (2 projects) 1998 - 2000• Connect Austria GSM 1800, PM, Austria 1998 - 1999• Canary Islands, Spain, CW&TI support 1997• Vodafone GSM-900/1800 ROM, Hungar 1999 - 2004• PM support Italy support, 1999 -• 2G Project preparation support, Finland 2000 -• 3GIS ROM/PM Services, Sweden 2002 -• 3GIS RIC & NOC, Sweden 2003 -• Astelit TI ROM, Ukraine 2004 - 2005• Astelit TK PM Services, Ukraine Services 2004 -• Astelit West SA+CW Turnkey, Ukraine 2005 - 2006• Vivatel, TSS support, Bulgaria 2006 - 2007• Nodnett TETRA Site Design, Norway 2007 -• Nodnett TETRA, ROM, Norway 2007 -• PM Support, Croatia Support 2008 -• Polkomtel PM Services, Poland 2008 -• Core Engineering, Netherlands 2008 -• Core Engineering, Portugal 2000 - Customer Care Support, Spain 2008 • Core Engineering Azerbaijan, Turkey Engineering, Azerbaijan 2008 • Core Engineering, Uzbekistan 2009 - • NWP Support, Denmark, Armenia 2009 • FLM Support, Croatia 2009 - • WiFi Impl & O&M Services (ESB), Finland 2010 • WiFi/IT impl services Lemminkainen, Finland Lemminkainen 2010 • 3GIS Swap TI, Sweden 2009 - • Telenor Swap TI, Sweden 2010 -June 2011 Datame WiMAX, Finland • Huawei 2010 - 28 • Hotel WLAN, Finland 2010 -
  29. 29. Cellular Network projectsMiddle East & North Africa • Project preparation support, Kuwait 1998 • Project preparation support, Jordan 1999 • SA & NWP support, Iran pp , 2005 - 2008 • CW support, Pakistan 2005 - 2006 • dU SAQ & CW ROM, United Arab Emirates 2005 - 2006 • dU CW, TI & RIC support, UAE 2006 - • NMS support, Kuwait 2006 - 2007 • TRS Support, Algeria 2008 - 2009 • Core Planning, Syria 2008 • CW & TI Training, Iran 2008 • Cost Control, Kuwait 2008 • Customer Care Support, Iraq 2008 – 2009Sub-Saharan Africa • ERP Support, South Africa 1998 - 2000 • ETC PM, NWP & TI support, Ethiopia 2004 - 2007 • ETC TI Works, Ethiopia 2005 - 2006 • SA, SA CW & TI Support, Namibia S t N ibi 2006 - 2007 • CW, TRS, TI & PM Support, Tanzania 2006 - • SA, CME and TI Support, Nigeria 2007 - • Optimization and TI Support, Angola 2007 - • Core Implementation Support, Kenya 2007 - • Transmission Support, Mali 2007 - • Transmission Support, Eritrea 2007 - • RF Planning Support, Mozambique 2008 - • Transmission & TI Support, Tanzania 2008 - • Monitoring & FM Service, Tanzania 2009 - • BTS Commissionin & QA, South Africa 2009 - • Econet BTS Site TK, Zimbabwe 2009 - • Ecoweb Hotel wifi Networks 2009 -June 2011 C South Africa PM Service • Cell 2010 - 29 • Huawei South Africa TI Implementation 2010 -
  30. 30. Cellular Network projectsAsia-Pacific• KG Telecom Phase 1&2 , PM Support, Taiwan 1999 - 2001• KG Telecom Phase 2, ROM, Taiwan 2000 - 2001• DPC Turnkey, Thailand y, 1997 - 1998• AIS Phases 8.2 - 13, ROM, Thailand 2001 - 2003• StarHub, Singapore 1998 - 1999• M1 Swap 1800, ROM, Singapore 2000 - 2002• M1 Phase 10-12, ROM, Singapore 2002 - 2005• M1 3G Phase 0-4, ROM, Singapore 0 4, 2002 - 2005• Globe Phase 8-9, ROM, Philippines 2001 - 2004• Globe Swap Out & Edge Implem, Philippines 2003 - 2004• Cost & Program Manager, China 2004 - 2005• RIC Setup Support, China 2004 - 2005• CW, TI & PM Support, Indonesia 2005 -• PM support, Singapore 2005 -• Warid PM Support, Bangladesh 2006 -• PM Support, New Zealand 2006 - 2007• Telkomsel PSC Services, Indonesia 2006 - 2007• NAPS Solar Power PM Sri Lanka PM, 2006 - 2007• PM Support, Thailand, Philippines, Pakistan 2007 -• Telkomsel TI ZM & PSC, Indonesia 2007 -• PM Support, India 2007 - 2008• TI Support, Malaysia 2008 -• Acceptance Support Indonesia Support, 2008 -• Hutch TK ZM Services, Indonesia 2009 -• BellTell Network PM services, Philipines 2010 -June 2011 30
  31. 31. Cellular Network projectsNorth America• Telecorp ROM, USA 2002 - 2003• AWS, PM+FM support, USA 2002 - 2003• AWS NOC services, USA 2003• Cingular, FM support, USA Ci l t 2002 - 2005• AWS Expansion, ROM, USA 2003 - 2004• LA LOC, USA 2003 - 2004• Broadband 2003 - 2004• AWS ROM NY, USA 2004 - 2007• Project IT Support Services USA 2004 - 2008• T-Mobile National PM Services, USA 2004 - 2005• Nokia USA RIC services (LA, NY, Dallas) 2004 - 2006• T-Mobile swap, USA 2005 - 2006• Services Excellence program & centers 2005 - 2006• Carolinas swap ROM, USA 2005 - 2007• Core / BSC ROM, USA 2005 - 2006• Project Support Services, USA (Network Int) 2006 - 2008• Care / NOC Support , USA 2006 - 2008• PM consulting, Cingular Carolinas,usa 2005 - 2007• PM consulting, Cingular / TMO, USA 2006 - 2008• Technical Services, Cingular / TMO, USA 2006 - 2008• Telus Broadband ROM, Canada 2006 - 2007• T-Mobile UMTS Overlay ROM+RIC, USA 2007 - 2008• at&t PM Support, NY, USA 2008 -• Videotron UMTS, Canada 2008 -• Wired towns WiFi Networks 2009 -• Wind Mobile UMTS, Canada 2009 -• Bell UMTS Overlay, Canada 2009 -• Telus UMTS Overlay, Canada 2009 -• Telmar Core Implementation services 2010 -June 2011 31
  32. 32. Cellular Network projectsLatin America • Telemar Pre-rollout Phase, Brazil 2000 - 2001 • Telemar PCS-1800, Phases 1-2, Brazil 2001 - 2003 • TIM GSM-1800 CW, Brazil 2002 - 2003 • TIM GSM-1800 TI Support, Brazil GSM 1800 Support 2002 - 2003 • Telecom Americas TDMA, Brazil 2003 - 2004 • Telecom Americas GSM, Brazil 2003 - 2004 • Telecom Americas ATL / GSM, Brazil 2003 - 2004 • SGSN & OSS support, Mexico 2003, 2005 • Oi TI Support, Brazil Support 2002 - • PM,TI , NWP support, Argentina 2003 - • TI support, Panama, 2005 - • CW, PM, TI support, Colombia 2005 - • SA, CW, TI support, Peru 2005 - • TI support, Ecuador support 2005 - • BSS support, Venezuela 2005 - • NSS support, Paraguay 2005 - 2006 • Lemcon PM, Uruguay 2007 - • RIC, Colombia 2005 - 2006 • NSS Installation Colombia Installation, 2006 - • PM support, Mexico 2005 - • RF support, Chile 2005 - • NWP, TEM, Venezuela 2006 - 2007 • Alcatel swap RIC, Brazil, 2006 - 2007 • NSS implementation Venezuela implementation, 2006 - • Latin America RIC, Brazil 2007 - • NSS Implementation, Ecuador 2007 - • NSS Implementation, Brazil 2008 - • CW+TI Supervision, Brazil 2009 - • TI Implementation, Brazil Implementation 2009 – • TK Implementation, Mexico 2010June 2011 32
  33. 33. ”Whatever is worth doinJune 2011 33 is worth doing well” P. D. Stanhope (1694 - 17

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