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Seven habits of highly effective library website cilips conference - 7 june 2011

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Presentation given at the Chartered Institute of Library and Information Professionals in Scotland (CILIPS) 2011 conference at the Mitchell Library, 7 June.

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Seven habits of highly effective library website cilips conference - 7 june 2011

  1. 1. seven habits of highly effective library websites Lesley Thomson
  2. 2. Data inputterer at Scottish Office Agriculture and Fisheries Department Various posts in Department for Work and Pensions: front line service, IT support and management, information security, risk management PGDip Information and Library Studies MA(Hons) History and Economic History Various IT qualifications Website manager at UK Trade and Investment Knowledge Management Officer with the Scottish Centre for Regeneration Librarian in the Scottish Government Library Service
  3. 5. seven habits of highly effective library websites
  4. 6. http://www.pegboard.com.au/PegboardGetit/CreatingAUserExperienceEquationForWebsiteSuccess
  5. 7. Success =
  6. 8. highly effective websites meet the needs of users in the performance of their tasks
  7. 9. Habit 1. highly effective websites... have a purpose
  8. 10. http://www.uu.nl/university/Library/EN/Pages/default.aspx
  9. 11. http://www.lexpublib.org/
  10. 12. http://www.hclib.org/pub/bookspace/
  11. 13. http://montgomery.lib.wv.us/
  12. 14. Habit 2. highly effective websites... are integrated
  13. 16. Habit 3. highly effective websites... are designed for what their users are doing
  14. 17. http://blog.thinkingcapstudios.net/2009/07/the-3-components-of-web-design/
  15. 18. them’s the rules...
  16. 19. "simplicity rules"
  17. 20. http://cabell.lib.wv.us/buffalo/
  18. 21. http://www.esls.lib.wi.us/cedarburg.html
  19. 22. http://www.ocls.lib.fl.us/
  20. 23. http://www.library.nd.edu/
  21. 24. http://www.library.yale.edu/
  22. 25. “ the rule of seven"
  23. 26. http://info.lib.uh.edu/
  24. 27. “ from your homepage, users should be able to access any content within three clicks”
  25. 28. “ stay above the fold”
  26. 29. http://www.mylibrary.us/
  27. 30. http://www.tscpl.org/
  28. 34. http://www.useit.com/alertbox/reading_pattern.html
  29. 35. “ a picture paints a thousand words”
  30. 36. http://www.bncrm.librari.beniculturali.it /
  31. 37. http://www.njstatelib.org/
  32. 38. http://www.library.northwestern.edu/
  33. 39. http://sheldonwilliamscollegiate.rbe.sk.ca/sheldonlibrary/
  34. 40. http://www.ahml.info/
  35. 41. http://www.nypl.org/
  36. 42. http://kids.nypl.org/
  37. 45. the user is not broken Karen G. Schneider http://freerangelibrarian.com
  38. 46. the OPAC is not the sun Karen G. Schneider http://freerangelibrarian.com
  39. 47. the user is the sun Karen G. Schneider http://freerangelibrarian.com
  40. 48. most of your most passionate users will never meet you face to face most of your most alienated users will never meet you face to face Karen G. Schneider http://freerangelibrarian.com
  41. 49. you cannot change the user but you can transform the user experience Karen G. Schneider http://freerangelibrarian.com
  42. 50. http://semanticstudios.com/publications/semantics/000029.php Peter Morville’s ‘hexagon of user experience ‘
  43. 52. 1. what can I do here? 2. what can I do next? 3. why should I care?
  44. 54. http://www.freelibrary.org/
  45. 55. www.ldlwebservices.co.uk
  46. 56. Habit 4. highly effective websites... have great c ontent
  47. 57. http://theshoeboxgirl.tumblr.com/post/88471101/02-72
  48. 58. http://www.theonion.com/articles/nation-shudders-at-large-block-of-uninterrupted-te,16932/
  49. 59. http://www.library.pitt.edu/green/about.html
  50. 60. http://www.middletownpubliclibrary.org/Home
  51. 61. http://www.meadpubliclibrary.org/
  52. 63. http://walkingpaper.org/content_strategy.pdf
  53. 64. http://walkingpaper.org/content_strategy.pdf
  54. 65. http://walkingpaper.org/content_strategy.pdf
  55. 66. Nope Better Better still? Interlibrary loan/Document supply Borrow from other libraries/obtain items we don’t stock Get stuff Online databases Find articles Find stuff Circulation My account Check out Library Catalogue Books and more Find stuff Periodicals Find articles Find stuff
  56. 67. http://collingswoodlib.org/
  57. 68. Habit 5. highly effective websites... are accessible to all
  58. 69. www.w3.org/WAI/
  59. 70. http://www.culture.gov.uk/what_we_do/telecommunications_and_online/8161.aspx
  60. 71. http://aislclibrary.com/
  61. 72. Habit 6. highly effective websites... have ‘findability’
  62. 73. http://liverpool.gov.uk/libraries-and-archives/
  63. 75. Habit 7. highly effective websites... redesign, redesign, redesign
  64. 76. http://web.archive.org/web/20050828154932/http://www.cecil.ebranch.info/
  65. 77. http://www.cecil.ebranch.info/
  66. 78. <ul><li>So, to recap... </li></ul><ul><li>seven pillars of website wisdom: </li></ul><ul><li>purposeful </li></ul><ul><li>integrated </li></ul><ul><li>user centred </li></ul><ul><li>content rich </li></ul><ul><li>inclusive </li></ul><ul><li>findable </li></ul><ul><li>flexible </li></ul>
  67. 79. Addendum 1: a word about mobile...
  68. 82. http://www.lib.ncsu.edu/m
  69. 83. http://consortiumlibrary.org/mobile /
  70. 84. http://consortiumlibrary.org/
  71. 85. http://influx.us/onepager/
  72. 86. Addendum 2: users!
  73. 88. http://www.cmpl.org/default.asp
  74. 89. methods include: 1. contextual enquiry 2. personas 3. guerilla testing 4. protyping 5. A/B testing 6. heat maps/ eye tracking 7. site analytics
  75. 90. Lesley’s seven deadly website sins...
  76. 91. http://www.hendersoncounty.lib.il.us/library/index.html
  77. 92. http://www.carnegielibrary.org/
  78. 93. http://www.yclibrary.org/
  79. 94. http:// www2.youseemore.com/foxlake/default.asp
  80. 95. http://www.whistlerlibrary.ca/
  81. 96. http://www.imcpl.org/
  82. 97. http://www.webrary.org/mgplhome.html
  83. 98. http://cabell.lib.wv.us/
  84. 99. resources: www.diigo.com/list/lelil _/ 7-habits-of-highly-effective-library-websites websites: www.diigo.com/list/lelil _/ library-websites talk to me: twitter.com/lelil mea-mea-culpa.blogspot.com/ uk.linkedin.com/in/lesleythomson

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