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Today's legal and business professionals are faced with new challenges and opportunities to help their firms and departments deliver greater value. Whether you are a legal marketer, lawyer or service provider, there is increasing pressure to be more efficient, develop and employ strategies and tactics based on the client perspective, and reconnect costs to the value received. Legal Lean Sigma® and project management are not just about doing more with less; they are about doing the right things and doing them right.
In this session, you'll examine how process improvement helps to determine the best way to carry out a certain kind of work to produce efficiency, excellent quality and service, high probability of successful outcomes, predictability, and greater satisfaction. Through project management, you'll ensure that you are using your best processes and applying them appropriately to actively manage projects and deliver what is most critical for success, on time and under budget. In this interactive course, you'll take part in experiential learning, table work and discussions.
You'll also learn about ALA's ambitious Uniform Process Based Management System (UPBMS) project designed to advance the legal management profession through the development of a comprehensive system of codes, a taxonomy that encompasses the wide variety of processes needed to support the practice of law.
Discuss Six Sigma, Lean, project management and other methodologies and tools in contexts that are immediately useful and relevant to the work legal management professionals do.