Curtis School Interruption and Facilitation Skills


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Three hour session delivered to Curtis School diversity council members, parent diversity reps, and faculty and staff committed to diversity and inclusion work. How do you interrupt a comment or joke? How do you bring up issues of bias with people with whom you work and have relationships? How do you facilitate a space in which such courageous conversations possible? Discussions and practice sessions give participants an opportunity to grow and become more skilled and comfortable.

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Curtis School Interruption and Facilitation Skills

  1. 1. Train the Trainer:Interruption and Facilitation Skills for Courageous Conversations Curtis School Rosetta Eun Ryong Lee Seattle Girls’ School Rosetta Eun Ryong Lee (
  2. 2. About Seattle Girls’ School Rosetta Eun Ryong Lee (
  3. 3. Agenda Courageous conversations What keeps us from having them? Priming for the conversation Interruption skills Practice makes less heart-attack-inducing Facilitation skills Practice makes less heart-attack-inducing Wrap up Rosetta Eun Ryong Lee (
  4. 4. Courageous Conversations Rosetta Eun Ryong Lee (
  5. 5. Fears and Anxieties that Keep Us from Having Conversations  Offending  Losing Face  Tokenism  Professional Risk  Bursting the Bubble  Rocking the Boat  Conflict  Lack of “Authority” Rosetta Eun Ryong Lee (
  6. 6. Pitfalls and Obstacles that Keep Us from Conversing Again  Outbursts  Silence  Denial  The Good Talk  Teacher vs. Facilitator  Personal Attacks  The Quick Fix  Leadership Oppression Rosetta Eun Ryong Lee (
  7. 7. Open Acknowledgment Rosetta Eun Ryong Lee (
  8. 8. Define the Opportunity Rosetta Eun Ryong Lee (
  9. 9. NCBI Effective Interventions Model Reduce Defensiveness – Tone – Body Language – Respect Keep the Conversation Going – Hear Them Out – Ask Open-Ended Questions – Set Aside Your Feeling for the Moment – Dialogue Build the Relationship Win an Ally Rosetta Eun Ryong Lee (
  10. 10. Everything You Ever Wanted to Interrupt But Didn’t Know How To… Think of trigger events of phrases Which ones have proven most challenging? Which ones would you like to strategize effective interventions for? Strategize for different people: strangers, acquaintances, friends, family members, children, etc. Rosetta Eun Ryong Lee (
  11. 11. Practice Makes… Please work in pairs: -Feed the trigger phrase -Respond -Feedback -Try Again -RepeatRosetta Eun Ryong Lee (
  12. 12. Sharing the WisdomRosetta Eun Ryong Lee (
  13. 13. BreakRosetta Eun Ryong Lee (
  14. 14. Facilitation Skills  Space  Confidence and Competence  Relationship Building  Credibility  Flexibility and Authority  Optimism  Modeling  Multiple Learning StylesRosetta Eun Ryong Lee (
  15. 15. Facilitation Tips Co-facilitation Depersonalization Vulnerability Relationships Saving it for Later Discomfort Clarification Listening Hot Buttons Rosetta Eun Ryong Lee (
  16. 16. Avoiding the Pitfalls and Overcoming the Obstacles Powerful stories Powerful statistics Powerful analogies Facilitation Skills Welcoming environment Clear and strict norms Willingness to sit with discomfort Rosetta Eun Ryong Lee (
  17. 17. Practice Makes…Less Heart-Attack-Inducing Rosetta Eun Ryong Lee (
  18. 18. Structure Groups of 5 – Facilitator – 2 Participants – 2 “Challenge” Roles 10 Minute Discussions Critical Friends Style Feedback for the Facilitator Switch roles 3 Rounds of Discussion Rosetta Eun Ryong Lee (
  19. 19. Goals to Strive For Be Real Don’t End Early Don’t “Admire the Problem” Sit With All the Feelings Support the Facilitator Rosetta Eun Ryong Lee (
  20. 20. Break Rosetta Eun Ryong Lee (
  21. 21. Round One Discussion TimeDiscussion: Schools struggle to have many students and faculty members of color because there “aren’t enough strong candidates of color.” What do you think? Round One Discussion Round One Feedback and Discussion Rosetta Eun Ryong Lee (
  22. 22. Round Two Discussion TimeDiscussion: Should schools revamp thecurriculum to include multiple diversityperspectives even if there is little to no diversity of that sort in the student or faculty/staff population? Round Two Discussion Round Two Feedback and Discussion Rosetta Eun Ryong Lee (
  23. 23. Round Three Discussion TimeDiscussion: What is the role of men andwomen in the work toward gender equity and social justice? Round Two Discussion Round Two Feedback and Discussion Rosetta Eun Ryong Lee (
  24. 24. Large Group Share What were some: Ah-ha moments Great strategies Heads upQuestions or ConcernsRosetta Eun Ryong Lee (
  25. 25. Next Steps Attend more Train the Trainer workshops Have more real discussions with people who affirm you Have more real one-on-one dialogue with people who may or may not affirm you Continue to learn and grow in your knowledge base for content AND skills Rosetta Eun Ryong Lee (
  26. 26. Final Questions or Comments? Rosetta Eun Ryong Lee (
  27. 27. Resources• Anti-Defamation League• Cross Cultural Connections (• Facilitation First• Jimpact Enterprises, Inc.• National Coalition Building Institute• The People’s Institute• Stirfry Seminars• The Thiagi Group Rosetta Eun Ryong Lee (
  28. 28. Presenter Information Rosetta Eun Ryong Lee 6th Faculty and Professional Outreach Seattle Girls’ School 2706 S Jackson Street Seattle WA 98144 (206) 805-6562 Eun Ryong Lee (