New world of data: language
& the quantified self What if we were able to take the quantified use of metadata, a computing-based narrative of humanity, and integrate it with centuries of human narrative and storytelling? Thanassis Rikakis, Carnegie Mellon University http://www.wwtid.com/2012/11/18/the-big-pivot-part-3/
Data + collaborative insight =
actionCollaborative ReportingAssemble aNarrativeCreate a shared narrative byinstantly assembling 1 3observations into an interactivemicrosite. 2 1 Each thumbnail reveals the Observation’s content. 2 Graphs can be annotated to call out pertinent insights 3 See which Observations have received comments since your last visit.
Algorithms alone are not enoughHow
we track social performanceAlgorithms + analysis + crowdsourcing Memcached AWS S3 Cassandra Cassandra MySQL Farm Social Raw Signal Signal Metrics Business Storage Repository Store Graph Normalization Enrichment Analysis Analytics • AWS Server Farm for • NLP and Semantic • Machine Learning Insight API and Screen Analysis for • Hadoop based Insight • Cluster Analysis scraping Adaptors relationship Discovery Identification • Crowdsourcing Operation for Data QA and Sourcing
How do we ‘manage’ people?
Just the simple act of “publicizing” those numbers — not in a cruel way, but a “where are we at as a group?” way — has kept the support process on-task and, I think, made it a bit more like a video game.
What does data-driven social business
look like?• Open data by default• Social analytics applied internally as well as externally• Collaborative insights >> action• Greater self-management through access to real- time data• Better find, subscribe and filtering tools for individuals
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