In the flow: activity streams & talking machines
Social analytics: applying ‘many eyes’ to data...
... in conjunction with a simple action framework
Data-driven behaviour change:nothing motivates people betterthan objective real-time feedbackon how they are doing
Social Business Intelligence: a new practice area?
SBI creates the conditions for permanent evolution Try this at home folks! • Apply analytics to internal social data • Correlate with external social listening • Create a subscribe model for personal filtered activity streams • Create simple ways to claim actions • Encourage ownership and action by all
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