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Pushing Up Performance - Driving Down Costs

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Paul Brooks from Northumberland County Council hosts 'Pushing Up Performance - Driving Down Costs' at Learning Pool Live North 2013

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Pushing Up Performance - Driving Down Costs

  1. 1. www.northumberland.gov.uk Copyright 2009 Northumberland County Council Pushing up Performance Driving Down Costs Paul Brooks
  2. 2. www.northumberland.gov.uk Copyright 2009 Northumberland County Council Cost £ Performance
  3. 3. www.northumberland.gov.uk Copyright 2009 Northumberland County Council Three Top Tips: 1. Sell the vision not just the product Pushing up performance – Driving down cost
  4. 4. www.northumberland.gov.uk Copyright 2009 Northumberland County Council Pushing up performance – Driving down cost 1. Sell the vision not just the product • Strategically aligned with the direction of travel • A journey of improvement • One Stop - Single Solution for all talent management, knowledge & learning
  5. 5. www.northumberland.gov.uk Copyright 2009 Northumberland County Council Three Top Tips: 2. Create the architecture, but encourage and empower others to fill the space. Pushing up performance – Driving down cost
  6. 6. www.northumberland.gov.uk Copyright 2009 Northumberland County Council Pushing up performance – Driving down cost 2. Create the architecture, but encourage and empower others to fill the space.
  7. 7. www.northumberland.gov.uk Copyright 2009 Northumberland County Council Pushing up performance – Driving down cost 2. Create the architecture, but encourage and empower others to fill the space. • People Development • Collaboration and Engagement • Performance management • Organisational Compliance
  8. 8. www.northumberland.gov.uk Copyright 2009 Northumberland County Council Three Top Tips: 3. Creating Channel Shift - As you open new channels, switch off the old Pushing up performance – Driving down cost
  9. 9. www.northumberland.gov.uk Copyright 2009 Northumberland County Council Pushing up performance – Driving down cost 3. Creating Channel Shift - As you open new channels, switch off the old
  10. 10. www.northumberland.gov.uk Copyright 2009 Northumberland County Council Pushing up performance – Driving down cost 3. Creating Channel Shift - As you open new channels, switch off the old • Reduce the high cost channels; face to face, paper based correspondence, telephone enquiries • Same content different medium • Classroom Connect • Blended, Virtual and Mobile approaches • Knowledge Bank
  11. 11. www.northumberland.gov.uk Copyright 2009 Northumberland County Council So what has this meant? Pushing up performance – Driving down cost
  12. 12. www.northumberland.gov.uk Copyright 2009 Northumberland County Council Cost £ Performance • Reduction in eLearning licencing and contract agreements • Reduction in direct delivery costs • Reduction in administration costs • Reduction in printing and production costs • Reduction in postage and carriage costs • Reduction in travel costs • Greater levels of engagement • Increased course and programme completions • Improved individual and organisational compliance • Greater workforce intelligence data • Greater leadership visibility • Improved communication and engagement
  13. 13. www.northumberland.gov.uk Copyright 2009 Northumberland County Council Question & Answers Pushing up performance – Driving down cost

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