Those Who Lead for RHC

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Those Who Lead for RHC

  1. 1. Missouri Training InstituteRobert J. Trulaske, Sr. College of BusinessUniversity of Missouri
  2. 2.  Leaders: those with power and authority. OR Those who lead: those who inspire us. 2
  3. 3.  Leaders with power and authority: TITLE 3
  4. 4. I have as much authority as thePope, I just dont have as manypeople who believe it. “ -George Carlin 4
  5. 5. 5
  6. 6.  Favorite leaders? Greatest leaders? What would be worse than being born blind? “To have sight without vision.” - Helen Keller 6
  7. 7.  Vision is your reason for existence. Vision comes before leadership. Followers Leader Vision What would be worse than being born blind? “To have sight without vision.” - Helen Keller 7
  8. 8.  You don’t inspire people who need what you have. You inspire people who believe what you believe. 8
  9. 9.  Don’t just hire people who need a job – hire people who believe what you believe. 9
  10. 10.  Leadership competencies:  Model the way.  Inspire a shared vision.  Challenge the process.  Enable others to act.  Encourage the heart.  Deliver customer service. 10
  11. 11.  Model the Way:  Titles are granted, it is your behavior that wins you respect.  Leaders must be models of the behavior they expect of others.  Must identify, communicate, and act on their values and guiding principles. 11
  12. 12.  Inspire a Shared Vision:  Leaders have visions and dreams of what could be.  Live their lives backwards; begin with the end in mind.  Inspire others to accept these visions as their own.  Enlist others’ support to make their visions a reality. 12
  13. 13.  Challenge the Process:  Seek out challenging opportunities to change, grow, or innovate.  Willing to challenge established systems or status quo.  Experiment, take risks, learn from failure. 13
  14. 14.  Enables Others to Act:  Fosters collaboration and builds trust among all stakeholders.  Makes it possible for others to easily accomplish extraordinary results.  Enables others by giving power away; creating empowering environments and transforming control into self-control. 14
  15. 15.  Encourage the Heart:  Encourages others to push forward; draws people forward, despite setbacks or tough times.  Builds a strong sense of collective identity and community spirit.  Recognizes others’ contributions; celebrates the shared values and victories. 15
  16. 16.  Delivers customer Service:  Sincerely listens to voice of the customer.  Responds to customer’s needs and expectations.  Works collaboratively with others to ensure customers are satisfied. 16
  17. 17.  Don’t just hire people who need a job – hire people who believe what you believe. 17
  18. 18.  If you talk about what you believe you will attract those who believe what you believe. 18
  19. 19. 19
  20. 20. BeliefsThoughts WordsActions Habits Values
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  22. 22. What I want to believe aboutmy hospital and my people is _________________. 22
  23. 23. 23
  24. 24.  Blake Mycoskie, Entrepreneur: Toms Shoes  “One for One” 24
  25. 25. 25
  26. 26. Missouri Training InstituteRobert J. Trulaske, Sr. College of Business University of Missouri 304 Cornell Hall Columbia, MO 65211 573.882.2860 http://mti.missouri.edu

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