Lean helping to erase boarders between business and IT | Roman Smirak | LTG-15

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Presentation at Lean Tribe Gathering in Malmö 24 april 2013. Full title: How can Lean help to erase the boarders between business and IT, blow off team silos and get rid of the blame game.

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  • Tieto is an early adopter of Lean methodology, creating business value for any enterprise. We do this by coaching personnel to bridge business objectives and technology together, and empowering people to deliver increased customer value.Our Coaches will guide you to master business improvement.1. Title slide: Service name & value in layman terms:2. Value promise & service positioning in brief (optional)3-6. Trends and customer needs and business drivers = implications to customer business7. Positioning: How Tieto can create customer business value8-9. Offering: Service & benefits10. Service portfolio11. Why Tieto: capabilities, evidence, proof points e.g. success stories, roadmap, partners12.Summary and call to action: How to get started, sense of urgency13.End slide: contact informationExtra slides: success stories & other proof points if available
  • Typical situation with business and IT alignment mismatch1. Title slide: Service name & value in layman terms:2. Value promise & service positioning in brief (optional)3-6. Trends and customer needs and business drivers = implications to customer business7. Positioning: How Tieto can create customer business value8-9. Offering: Service & benefits10. Service portfolio11. Why Tieto: capabilities, evidence, proof points e.g. success stories, roadmap, partners12.Summary and call to action: How to get started, sense of urgency13.End slide: contact informationExtra slides: success stories & other proof points if available
  • 1. Title slide: Service name & value in layman terms:2. Value promise & service positioning in brief (optional)3-6. Trends and customer needs and business drivers = implications to customer business7. Positioning: How Tieto can create customer business value8-9. Offering: Service & benefits10. Service portfolio11. Why Tieto: capabilities, evidence, proof points e.g. success stories, roadmap, partners12.Summary and call to action: How to get started, sense of urgency13.End slide: contact informationExtra slides: success stories & other proof points if available
  • Tieto is an early adopter of Lean methodology, creating business value for any enterprise. We do this by coaching personnel to bridge business objectives and technology together, and empowering people to deliver increased customer value.Our Coaches will guide you to master business improvement.1. Title slide: Service name & value in layman terms:2. Value promise & service positioning in brief (optional)3-6. Trends and customer needs and business drivers = implications to customer business7. Positioning: How Tieto can create customer business value8-9. Offering: Service & benefits10. Service portfolio11. Why Tieto: capabilities, evidence, proof points e.g. success stories, roadmap, partners12.Summary and call to action: How to get started, sense of urgency13.End slide: contact informationExtra slides: success stories & other proof points if available
  • Lean helping to erase boarders between business and IT | Roman Smirak | LTG-15

    1. 1. ©2012TietoCorporationBusiness Driven ITErase boardersbetween Business and ITRoman ŠmiřákManager of ConsultantsTietoroman.smirak@tieto.com
    2. 2. ©2012TietoCorporation Over 10 years of Lean & Agile 3500+ people enjoying results ofcoaching Conference speakers and crossindustry collaboration e.g. TiViT,ITEA2Tieto Lean / Agile coaches• Finland, Sweden, Czech• Technology and Managementbackground• Enthusiasts as well as proffesionalconsultantsLean Business ImprovementsWhere do I come from?
    3. 3. ©2012TietoCorporationIT realityOutside – in perspective1201008060402002011 2012 2013BuildBusiness dynamicsIT change paceExternal dynamics% of IT costreducingUnfavorablecost splitOperationalproject portfolioAlignment with BusinessRun
    4. 4. ©2012TietoCorporationIT realityIT perspective inside
    5. 5. © 2012 Tieto CorporationIT realityCollaboration or blame game?5Business vs. ITIT is always a problem;I doubt we get all thereturn on investment!Why we have to wait severalmonths even for smallenhancement of a system!This is third major incident thisyear already! Guys do you reallyhave things under control?Guys, you force us to constantlyswitch between the tasks since youdue to constant escalation mode!What shall I do if you shrinkour budget every year?We simply need more people!This deadline was impossible fromthe beginning – I told you so! Nowwe are in complete mess due to it!
    6. 6. © 2012 Tieto CorporationCustomer TietoOur scope covering E2Evaluestream incl. stakeholders,internal development andoperations and TietoITFrictionpoint at the boarderTieto (supplier) and customerFrictionpoint at the boarderBusiness and ITFrictionpointat the boarderManagement andOperational levelFrictionpoint at the boarders6
    7. 7. ©2012TietoCorporationSuccess storyLean@TietoCarsten HenkeDirector, Solution AreaCurrently we have inaverage doubledProductivity permonth than in averageof 2011!Lean@Tieto significantly contributed by:• Cross-functional, cross-country Lean workshops providing brand newperspective on improvements, pulling people out of their boxes.• Sharing experience and providing on-job coaching.0200400600800100012001 2 3 4 5 6 7 8 9 10 11 12 1 2 3 4 5Number of errors2011 2012
    8. 8. ©2012TietoCorporationCompanyconfidentialThank You!Roman ŠmiřákManager of ConsultantsTietoroman.smirak@tieto.com

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